Q
Do all CDCR prisons use the same money-sending process?
Yes, all 31 CDCR state prisons follow the same process: EFT through GTL/ConnectNetwork, JPay, or Access Corrections; a no-fee money order to JPay's lock box; or a no-fee check payable to CDCR mailed to the institution. Only the institution's own mailing address changes. This does not cover California county jails or federal (BOP) prisons, which have their own rules.
Commissary
Q
What's the fastest way to send money?
An Electronic Funds Transfer (EFT) through GTL/ConnectNetwork, JPay, or Access Corrections. It's a paid service and funds usually post within 1 to 3 days.
Commissary
Q
Is there a way to send money without a fee?
Yes, two. Mail a money order, personal check, or cashier's check payable to JPay to their lock box (no fee, $999.99 per coupon, personal checks held 10 business days), or mail a check or money order payable to CDCR to the institution (no fee, held about 30 days).
Commissary
Q
Who do I make the payment out to?
For the lock box, make it payable to JPay. For a deposit mailed directly to the prison, make it payable to CDCR. Always include the person's full name and CDCR number.
Commissary
Q
Will restitution take part of the money I send?
If the person owes a court-ordered restitution fine, yes. CDCR deducts 50% of the balance owing plus a 10% administrative fee, up to 55% of your deposit. Buying an approved package directly from a vendor is not subject to this deduction.
Commissary
Q
Can I send money for a family visit this way?
No. Family-visiting funds are handled separately and cannot be sent by EFT. Contact the institution's Family Visiting Office for instructions before sending.
Commissary
Q
Do I need to pay for phone calls?
No. All outgoing voice calls from CDCR institutions have been free statewide since January 2023, so there's no phone account to fund. Money on the account is for canteen, packages, and tablet media.
Commissary
Q
How much can I send at once?
The lock box caps each Money Order Deposit Form at $999.99. EFT amounts vary by vendor. CDCR also limits canteen and quarterly package spending, so a large single deposit may sit on the account until it can be spent.
Commissary
Q
What is the institution's mailing address for a check?
That's the one facility-specific detail. Find the institution's address in the searchable list on this page, then make the payment payable to CDCR.
Commissary
Q
My deposit didn't show up. What do I do?
Confirm you used the correct CDCR number and exact name. For an electronic deposit, contact the vendor you used. For a mailed deposit, contact the institution's trust office and allow for the 30-day hold, or 10 business days for a personal check through the lock box.
Commissary