Johnston Correctional Institution: Inmate Search, Visiting & Contact Info | Pigeonly
Updated July 7, 2026
Verified from official government sources

Johnston Correctional Institution, NC

Physical Address 794 Turnage Road, Smithfield, NC 27577

Johnston Correctional Institution is a minimum-custody reentry facility in Smithfield, Johnston County, run by the NC Department of Adult Correction. It holds up to 640 men and focuses on getting people ready to return home through vocational training with Johnston Community College, substance abuse treatment, and cognitive behavioral programs. The facility dates to 1938 and has been ACA accredited. Visits require advance approval and a scheduled appointment. Phone calls run through ViaPath/ConnectNetwork at $0.10 per minute. Personal mail routes through TextBehind in Maryland, not directly to Smithfield. This guide covers the NC OPI inmate search, how to get approved to visit, how to send money, and every mail and phone rule. All data is verified from NC DAC.

Johnston Correctional Institution
Johnston Correctional Institution: Inmate Search, Visiting & Contact Info

City

Smithfield

County

Johnston County

State

NC

Facility Type

state prison

Gender

Male

Capacity

640

Custody Levels

Minimum

Operator

NC Department of Adult Correction

Address

794 Turnage Road, Smithfield, NC 27577

Phone

(984) 201-8200

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Quick Facts

Visitation

  • Visits are by appointment only. Call (984) 201-8200 or email [email protected].
  • Visiting hours are not published online. Contact the facility to confirm current available times.
  • Up to 3 visitors per session. One session per week, maximum 2 hours.
  • New visitors must be on the approved list before arriving. The approval process takes time, so start early.

Send Money

  • Johnston uses ViaPath/ConnectNetwork for inmate trust account deposits.
  • Deposit online at ConnectNetwork.com, by phone at 888-428-1845, or via Western Union with code NCDAC TRUST.
  • Money orders are free: payable to TouchPay, mailed to TouchPay Holdings LLC, PO Box 174, Houston, TX 77001-0174.
  • Only approved visitors may deposit funds to an inmate account.

Phone & Messaging

  • Calls go through ViaPath/GTL via the ConnectNetwork platform.
  • Rate is $0.10 per minute. Each call is limited to 15 minutes.
  • Set up an AdvancePay account at ConnectNetwork.com or call 800-483-8314.
  • Video visits are available through the Getting Out Visits app at GettingOut.com.

Mail & Photos

  • Personal mail goes through TextBehind: P.O. Box 247, Phoenix, MD 21131.
  • Books ship directly from the publisher or retailer to 794 Turnage Road, Smithfield, NC 27577.
  • Include the person's full legal name and OPUS Number on every piece of mail.
  • Legal mail does not go through TextBehind. Contact the facility directly for legal mail handling.

Articles for This Facility

What You Need to Know

Verified from NC DAC OPI search See our sources ›

Use the NC Department of Adult Correction's OPI search at webapps.doc.state.nc.us/opi/offendersearch.do?method=view to confirm someone is at Johnston CI. Search by name or OPUS Number. Write down the OPUS Number: it is required for money deposits, the visitor application, and mail. Because Johnston is a minimum-custody reentry facility, some residents may be in work release or community programs and may not appear in a standard search. Call (984) 201-8200 if you cannot find them.

See the full breakdown
Verified from NC DAC visitation rules See our sources ›

Visits at Johnston CI are by appointment only. The person inside mails you a blank visitor application. You fill it out and return it to the facility for approval. Adults 16 and older must attach a photo ID copy; minors under 16 need a birth certificate. Once approved, call (984) 201-8200 or email [email protected] to schedule. Visiting hours are not posted online, but minimum-custody reentry facilities often have more flexible visiting options. Contact the facility to confirm.

See the full breakdown
Verified from ViaPath/ConnectNetwork See our sources ›

Johnston CI uses ViaPath/ConnectNetwork for trust account deposits. Deposit online at ConnectNetwork.com or through the app, call the trust line at 888-428-1845, send Western Union with code NCDAC TRUST ($3.00 fee), or mail a free money order payable to TouchPay. Online fees range from $2.48 to $8.16. Only approved visitors may deposit.

See the full breakdown
Verified from ViaPath/GTL ConnectNetwork See our sources ›

Calls go through ViaPath/GTL via ConnectNetwork. The rate is $0.10 per minute with a 15-minute cap per call. The person calls you; you cannot call in. Set up an AdvancePay account at ConnectNetwork.com or call 800-483-8314. Video visits are available through the Getting Out Visits app at GettingOut.com. All calls are monitored and recorded.

See the full breakdown
Verified from TextBehind and NC DAC See our sources ›

Personal mail at Johnston CI routes through TextBehind, not directly to Smithfield. Address it to: [Full Legal Name, OPUS Number], Johnston Correctional Institution, P.O. Box 247, Phoenix, MD 21131. Books must be ordered from the publisher or retailer and shipped to 794 Turnage Road, Smithfield, NC 27577. Legal mail is handled separately. Contact the facility directly for legal mail rules.

See the full breakdown

Families Also Ask

6 of 7 questions

Q

How do I find someone at Johnston Correctional Institution?

Use the NC Department of Adult Correction's Offender Public Information (OPI) search at webapps.doc.state.nc.us/opi/offendersearch.do?method=view. Search by the person's name or OPUS Number. The OPUS Number is required for money deposits, mail, and the visitor application. Because Johnston is a minimum-custody reentry facility, some residents may be in work release or community programs, so call (984) 201-8200 if they do not appear in the search.

Inmate Search
Q

How do I schedule a visit at Johnston CI?

Visits are by appointment only. The person inside must send you a blank visitor application form. You complete it and return it to the facility. Once approved, call (984) 201-8200 or email [email protected] to schedule a session. Visiting hours are not posted online.

Visitation
Q

How do I send money to someone at Johnston CI?

Use ViaPath/ConnectNetwork. Deposit online at ConnectNetwork.com, through the ConnectNetwork app, or call 888-428-1845. You can also send a Western Union payment using code NCDAC TRUST, or mail a money order payable to TouchPay to PO Box 174, Houston, TX 77001-0174. Only approved visitors may deposit funds.

Send Money
Q

How do phone calls work at Johnston Correctional Institution?

Calls run through ViaPath/GTL via ConnectNetwork. The rate is $0.10 per minute and calls are capped at 15 minutes. Set up an AdvancePay account at ConnectNetwork.com or by calling 800-483-8314. The person calls you; you cannot call in directly.

Phone Calls
Q

What is the mailing address for Johnston Correctional Institution?

Personal mail goes through TextBehind, not directly to the facility. Address it to: [Full Legal Name, OPUS Number], Johnston Correctional Institution, P.O. Box 247, Phoenix, MD 21131. For books, ship directly from the publisher or retailer to 794 Turnage Road, Smithfield, NC 27577.

Mail
Q

What type of facility is Johnston Correctional Institution?

Johnston Correctional Institution is a minimum-custody reentry facility for men in Smithfield, Johnston County, run by the NC Department of Adult Correction. It holds up to 640 people and focuses on reentry programming through Johnston Community College, vocational training, substance abuse treatment, and cognitive behavioral programs. It has been ACA accredited and was established in 1938.

About
Q

What programs are offered at Johnston CI?

Johnston CI partners with Johnston Community College to offer vocational programs including Masonry, Horticulture, Electrical Wiring, and Food Service Technology. Academic programs include ABE/GED preparation and HSE testing. Other programs include AA/NA, Substance Abuse Treatment, the Thinking for a Change cognitive behavioral program, the Men's Service Club, and religious services.

About

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 7, 2026. Official source: dac.nc.gov/divisions-and-sections/institutions/prison-facilities/johnston-correctional-institution ›