Q
How do I find someone at California Institution for Men?
Use CIRIS, the California Incarcerated Records and Information Search, at ciris.mt.cdcr.ca.gov. Search by name or CDCR number, then confirm the result lists California Institution for Men. CIM has a reception center (Facility B), so listings for newly arrived people can change quickly.
Inmate Search
Q
What are CIM's visiting hours?
Friday 12:00pm to 6:45pm, and Saturday and Sunday 8:00am to 2:45pm. Walk-in visits run at separate, shorter hours. Call (909) 597-1821 to confirm before you travel.
Visitation
Q
Do I need to fill out a visitor application form?
Yes. CDCR Form 106, the Visitor Questionnaire, must be signed by the incarcerated person and mailed to CIM's Visiting Department for a background check before you're added to the approved visitor list. Once approved, you schedule visits yourself through CDCR's VSA system.
Visitation
Q
Why does the mailing address depend on the yard?
CIM routes inmate mail through a separate P.O. Box for each of its four facilities instead of one shared box. You need to know the person's current housing, Facility A, B, C, or D, to use the right box. Legal mail uses yet another box (3100). Confirm the person's housing on CIRIS before you send anything.
Mail
Q
Is there an official CDCR family handbook?
CDCR doesn't publish a single downloadable family handbook PDF. Instead, its Prepare to Visit section on cdcr.ca.gov walks through ID requirements, attire rules, what you can bring, and what happens during processing, as a set of live webpages instead of one document.
About
Q
What phone and tablet provider does CIM use?
All outgoing voice calls are free statewide, limited to 15 minutes. For tablets, video, and e-messages, CDCR is moving from ViaPath to Securus one institution at a time through 2026. Call (909) 597-1821 to confirm the current provider before you create an account.
Phone Calls
Q
What is California Institution for Men?
California Institution for Men (CIM) is a CDCR complex in Chino, San Bernardino County, opened in 1941 as the first major minimum-security prison in the United States. It runs four facilities, including a reception center (Facility B), an Administrative Segregation Unit (Palm Hall), and a large Level I general population yard.
About
Q
Does CIM have overnight family visits?
Yes. Overnight family visitors report to the CIM Main Gate Visiting Processing Center between 9:00 and 11:00am on the first day, on either a Thursday-to-Saturday or Saturday-to-Monday schedule, pre-scheduled with the overnight family visiting coordinator.
Visitation