Use Correct Pay at CorrectPay.com/Florida or call (855) 836-3364. Money orders are accepted by mail. You need the inmate's DC number.
Send photos and letters too
Apalachee Correctional Institution, West Unit uses Correct Pay as the FDOC statewide money transfer service. You need the inmate’s DC number. Funds go into the inmate’s trust account and can be used for commissary purchases, phone prepaid balances, and approved program fees. You can send money online, through the mobile app, by phone, or by mailing a money order.
Get the inmate’s DC number from the FDOC Offender Search at dc.state.fl.us/OffenderSearch/Search.aspx. You need it for every deposit, no matter which method you use.
Go to CorrectPay.com/Florida and create an account. Select Send Money. Enter the inmate’s DC number and last name. Choose your payment method, either a debit card, credit card, or linked bank account, and enter the amount. You will see the service fee before confirming. Online deposits are usually the fastest option, often posting to the inmate’s account within a few hours to one business day.
Download the Correct Pay Mobile App from the Apple App Store or Google Play. Create an account or log into an existing one. The app walks you through the same steps as the website: enter the DC number, choose an amount, and confirm the fee. The mobile app is convenient if you want to check balances or send repeat deposits from your phone.
Call (855) 836-3364. Have the inmate’s DC number, payment information, and amount ready. Phone transactions may carry a higher fee than online deposits, so compare the fee disclosure before confirming.
Mail a money order to:
Correct Pay / FDC Inmate Deposits PO Box 25900 Bradenton, FL 34206-5900
Write the inmate’s full name and DC number on the money order. Include a copy of your valid government-issued ID. FDOC assesses a bank processing fee for this method. Money orders sent by mail take the longest to post, since they must go through USPS transit plus processing time before the funds appear on the account.
| Method | Typical Processing Time | Notes |
|---|---|---|
| Online (CorrectPay.com) | Hours to 1 business day | Fastest option, fee shown before confirming |
| Mobile app | Hours to 1 business day | Same network as the website |
| Phone | Hours to 1 business day | May carry a higher fee than online |
| Money order by mail | Several business days | Slowest option, includes mail transit time |
Exact fee amounts can change. Always confirm the current fee schedule on CorrectPay.com/Florida or by calling (855) 836-3364 before sending.
Deposits cover commissary purchases, phone prepaid credit, and approved program fees. If ConnectNetwork/AdvancePay phone credit is handled as a separate account from commissary spending, you may need to fund both accounts separately depending on how the inmate wants to use the money.
FDOC may apply limits to how much can be held in an inmate’s trust account or deposited within a given period. These limits exist to comply with state policy on inmate funds. If a deposit is rejected for exceeding a limit, call (855) 836-3364 for the current limit and guidance.
If the inmate has court-ordered restitution, fines, or other financial obligations, a portion of incoming deposits or existing trust account balances may be subject to withholding under Florida law. This is separate from the standard deposit process and is handled by FDOC’s financial services, not by Correct Pay.
If money does not appear within the expected timeframe, check that the DC number matches the inmate exactly. Log into your Correct Pay account online or in the app to confirm the transaction shows as completed, not pending or failed. If the deposit still does not appear after a few business days, call (855) 836-3364 with your transaction confirmation details ready.
The trust account balance usually moves with the inmate across FDOC facilities, so you should not need to open a new account if the inmate is moved to a different Florida state prison. For transfers to a non-FDOC facility, such as a return to county jail or an out-of-state transfer, call (855) 836-3364 for guidance on how the balance is handled.
Not necessarily. Depending on how the facility structures accounts, commissary spending and phone credit through ConnectNetwork/AdvancePay may draw from the same trust account balance or may require separate funding. Check with Correct Pay customer service or the inmate directly to confirm how funds are allocated at Apalachee C.I.
6 of 12 questions
Use Correct Pay at CorrectPay.com/Florida, the Correct Pay Mobile App, or call (855) 836-3364. You need the inmate's DC number, which you can find on the FDOC Offender Search at dc.state.fl.us/OffenderSearch/Search.aspx. Money orders are accepted by mail.
Send MoneyThe DC number is the Florida DOC ID. Find it on the FDOC Offender Search by searching the inmate's name.
Send MoneyOnline, app, and phone deposits typically post within hours to one business day. Money orders sent by mail take several business days including transit time.
Send MoneyMail a money order payable to Correct Pay to FDC Inmate Deposits, PO Box 25900, Bradenton, FL 34206-5900. Include the inmate's name and DC number, plus a copy of your ID.
Send MoneyNo. Do not send cash by mail. Use Correct Pay online, by phone, through the app, or send a money order.
Send MoneyFDOC may impose trust-account limits under state policy. Check the current limits by calling (855) 836-3364 before sending large amounts.
Send MoneyFunds cover commissary purchases, prepaid phone credit, and approved program fees. Check whether phone credit is a separate account from commissary spending.
Send MoneyThe trust balance usually moves with the inmate across FDOC facilities. For transfers to a non-FDOC facility, call (855) 836-3364 for guidance.
Send MoneyDouble check the DC number matches the inmate. Log into your Correct Pay account to confirm the transaction status. If it still does not appear after a few business days, call (855) 836-3364.
Send MoneyYes. If the inmate owes restitution or fines, a portion of incoming funds or existing balances may be subject to withholding under Florida law. This is handled separately from the Correct Pay deposit process.
Send MoneyIt depends on how the facility structures accounts. Confirm with Correct Pay customer service or the inmate whether phone credit through ConnectNetwork/AdvancePay draws from the same balance as commissary.
Send MoneyNo. Fees can vary by method. Phone transactions may carry a higher fee than online or app deposits. Confirm the current fee schedule before sending.
Send MoneySearch the FDOC Offender Search to get the DC number.
View ArticleFDOC statewide rules apply. Apply first, then schedule through FDOC.
View ArticleConnectNetwork/AdvancePay statewide for Florida DOC.
View ArticleAll FDOC personal mail goes to PO Box 23608, Tampa, FL 33623.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
Search for Your Loved OneFree Inmate Search
All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 4, 2026.