Reception and Medical Center Visiting Hours and Rules

Step 1: Get Approved as a Visitor

Before your first visit, you need approval from FDOC. This is a one-time process per inmate.

Download the Visitation Application Form from official FDOC sources. Every visitor 12 years or older who wants to visit must complete their own form. Children under 12 do not need to submit a form but must be accompanied by an approved adult visitor.

Fill out the form completely. If a field does not apply to you, write “NA”. Do not leave it blank, or the application may be denied. Read the visitor information rules document before submitting.

Submit the completed form by mail to the Classification Department at Reception and Medical Center, 7765 S CR 231, Lake Butler, FL 32054-0628, or to the administrative mailing address, Post Office Box 628, Lake Butler, FL 32054-0628. The facility’s general email is [email protected]. Call 386-496-6000 to ask about the current submission process.

Only apply after the inmate has arrived at their permanent facility. If someone is still moving through classification at a reception center, check with the facility before submitting, since your application timing matters more here than at a standard prison.

Waiting for Approval

FDOC processes applications in about 30 days. The inmate is notified of the decision, not you. The inmate will then let you know by phone or letter. Once you are on the approved list, you stay approved until someone removes you.

If you are denied, the inmate can tell you the reason. Denials can happen for criminal history, an active protective order, or incomplete paperwork.

Step 2: Schedule Your Visit

Even after you are approved, you must schedule each individual visit in advance. FDOC does not allow walk-up visits.

Go to the FDOC Offender Search portal. Find the inmate’s profile and use the Visitation Scheduling Form. Submit the form during the scheduling window. Approval for scheduled visits is subject to available seating. Apply for any or all available days.

Visiting Hours and Arrival

Regular visiting at Reception and Medical Center runs 9:00 a.m. to 3:00 p.m. EST. Arrive early to allow time for security processing. Call 386-496-6000 to confirm current visiting days.

What to Bring and Wear

Bring a valid government-issued photo ID. A driver’s license, state ID card, or passport all work. If you do not have one, call the facility at 386-496-6000 before making the trip.

FDOC publishes specific dress code rules in the visitor information document. Review it before your visit. In general, do not wear clothing that resembles inmate clothing, revealing clothing, or anything with metal components that could interfere with screening.

Do not bring personal items into the visiting area beyond what the facility allows. Most facilities permit a small amount of cash for vending machines.

Children and Minor Visitors

Children under 12 do not need to submit a Visitation Application, but they must be accompanied by an approved adult visitor. Children 12 and older must submit their own application.

Bring proof of relationship for children, especially if the adult visitor is not the child’s parent or legal guardian.

Security Screening

All visitors go through security before entering the visiting area. This includes walking through a metal detector or magnetometer. Corrections officers may also conduct a pat search or use a handheld wand.

Do not bring prohibited items to the facility. Items that cannot be brought in will be turned away and could result in removal from the approved visitor list.

Why RMC’s Dual Role Matters for Planning a Visit

Because Reception and Medical Center handles both classification and medical needs, an inmate placed here can be reassigned to a different permanent facility, or transferred for medical reasons and back again, with limited notice. Confirm the inmate is still at Reception and Medical Center shortly before your scheduled visit date and again when you first apply. Also confirm which specific unit they are in, since RMC has satellite units, RMC West Unit and RMC Work Camp.

What Happens If a Visit Is Denied on Arrival

An approved visitor can still be denied on the day of the visit. Reasons include the inmate being on disciplinary restriction, a medical hold, the facility being on lockdown, or no available seating.

If this happens, your approved status remains active. Reschedule for the next available window through the FDOC portal.