Phone Calls at RMC Work Camp

Set up a ConnectNetwork/AdvancePay account at web.ConnectNetwork.com/Get-Started-FDC or call (866) 732-9098.

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Connect with inmates in RMC Work Camp, FL

Create your phone account in minutes

Overview

RMC Work Camp uses ConnectNetwork/AdvancePay, the same phone system used across Florida’s state prisons. You set up and fund an account ahead of time, and the inmate uses that balance to place calls. There’s no way to call in directly; the inmate always initiates the call.

Quick Facts

Phone provider: ConnectNetwork/AdvancePay
Set up an account at web.ConnectNetwork.com/Get-Started-FDC
Or call (866) 732-9098 to set up by phone
Customer service hours: Mon-Thu 8AM-11PM EST, Fri-Sat 8AM-1AM EST, Sun 8AM-11PM EST
The inmate places the call; you fund the account in advance
This is the same phone system used at every FDC facility

Setting Up an Account

Go to web.ConnectNetwork.com/Get-Started-FDC to create an account online, or call (866) 732-9098 to set one up over the phone. You’ll fund the account ahead of time so the inmate can use the balance to place calls.

Customer Service Hours

ConnectNetwork/AdvancePay customer service is available Monday through Thursday from 8AM to 11PM EST, Friday and Saturday from 8AM to 1AM EST, and Sunday from 8AM to 11PM EST. Call within these hours if you need help with your account.

You Cannot Call Into the Facility

There’s no option to call RMC Work Camp and be connected with an inmate directly. All calls are initiated by the inmate from their end using the funded ConnectNetwork/AdvancePay account.

Does It Matter That This Is a Work Camp?

No. The phone system works the same whether the inmate is housed at RMC Work Camp or the main Reception and Medical Center institution, since ConnectNetwork/AdvancePay is a statewide FDC system, not something set up separately per building.

If You’re Having Trouble

If you’re having trouble setting up an account or a call isn’t going through, call (866) 732-9098 during customer service hours for help. ConnectNetwork/AdvancePay manages the system, not facility staff.

Families Also Ask

6 of 6 questions

Who provides phone service at RMC Work Camp?

ConnectNetwork/AdvancePay, the same system used across all Florida Department of Corrections facilities.

Phone Calls

How do I set up an account?

Go to web.ConnectNetwork.com/Get-Started-FDC or call (866) 732-9098.

Phone Calls

What are the customer service hours?

Monday through Thursday 8AM-11PM EST, Friday and Saturday 8AM-1AM EST, and Sunday 8AM-11PM EST.

Phone Calls

Can I call the inmate directly?

No. The inmate places the call using their funded ConnectNetwork/AdvancePay account. There's no way to call in.

Phone Calls

Does the phone system differ between RMC Work Camp and Reception and Medical Center?

No. Both use the same statewide ConnectNetwork/AdvancePay system, so setup and use are identical regardless of which specific building the inmate is housed in.

Phone Calls