← Back to Raymond Laborde Correctional Center, LA

Phone Calls at Raymond Laborde Correctional Center

Securus Technologies handles calls. Set up a prepaid account before the first call. The inmate adds your number to their list.

Overview

Phone calls at Raymond Laborde Correctional Center go through Securus Technologies. The inmate calls out to you. You can’t call them. Before the first call can happen, the inmate has to add your number to their approved call list and you should set up a Securus prepaid account. Setting up the account in advance means you get better rates and are ready when they call.

Quick Facts

Phone calls go through Securus Technologies: securustech.net or 1-800-844-6591.
The inmate must add your number to their approved call list (up to 20 numbers, updated quarterly).
Each call is limited to 15 minutes. A warning tone sounds before the call disconnects.
Set up a prepaid account at securustech.net for better rates than collect calls.
All calls are recorded and monitored. Never discuss legal matters on a call.
Cell phones cannot receive collect calls. Use a Securus AdvancePay account instead.
For facility questions, call Raymond Laborde at (318) 876-2891.

How Phone Calls Work at Raymond Laborde

The inmate makes outgoing calls. Here’s the order of events:

The inmate adds your number to their approved call list. They can have up to 20 approved numbers. The list is updated quarterly. If your number isn’t on there yet, they have to wait for the next update window.
You set up a Securus account so calls go through at prepaid rates instead of higher collect rates.
The inmate calls your number from facility phones during scheduled calling hours.
You accept the call.

Setting Up a Securus Account

Go to securustech.net or call 1-800-844-6591.

Your options:

AdvancePay. You fund an account tied to your phone number. When the inmate calls, the cost is deducted from your balance. Works on cell phones. Better rates than collect.
Prepaid Calling. The inmate’s commissary account is charged per call. Works if they have sufficient JPay funds.
Collect calls. Billed to your phone bill. Only works on landlines, not cell phones. Higher per-minute rates.

The best option for most families is to set up an AdvancePay account at securustech.net with your cell phone number.

Call Limits

15 minutes per call. A warning tone plays before the line disconnects. The inmate can call back right away if you still have time to talk.
300 minutes per month is the typical Louisiana DOC allotment. Inmates with disciplinary restrictions may have fewer minutes available.

What Not to Talk About

All calls at Raymond Laborde Correctional Center are recorded and may be reviewed by staff. Avoid:

Anything related to pending legal matters or court strategy
Discussions of criminal activity
Anything you would not want facility staff to hear

Attorney calls on designated privileged lines may be different. Ask the attorney for details.

If Calls Are Not Coming Through

Confirm your number is on the inmate’s currently active approved list, not just requested
Check that your cell carrier is not blocking correctional facility numbers. Ask your carrier to whitelist the Securus number range.
Verify your Securus AdvancePay account has a positive balance
Call Securus support at 1-800-844-6591 for account-specific issues

Video Visitation

Securus Technologies offers video visiting at many Louisiana facilities. Call Raymond Laborde at (318) 876-2891 to ask whether video visitation is currently available and how to schedule a session. If offered, you’ll need to be on the approved visitor list and book through Securus’s video platform.

Families Also Ask

6 of 6 questions

How do I receive calls from an inmate at Raymond Laborde Correctional Center?

Set up a Securus AdvancePay account at securustech.net with your phone number. The inmate must add your number to their approved list. Once both steps are done, they can call you from facility phones and the cost comes out of your AdvancePay balance.

Phone Calls

What is the phone provider at Raymond Laborde Correctional Center?

Securus Technologies. Set up a prepaid account at securustech.net or call 1-800-844-6591 to get started.

Phone Calls

How long can a phone call be at Raymond Laborde Correctional Center?

Each call is limited to 15 minutes. A warning tone plays before the line disconnects. Inmates typically get 300 minutes per month, though disciplinary restrictions may reduce this.

Phone Calls

Can my cell phone receive collect calls from Raymond Laborde Correctional Center?

No. Collect calls can only go to landlines. For a cell phone, set up a Securus AdvancePay account at securustech.net. You fund the account and calls are charged against your balance.

Phone Calls

How often can an inmate update their approved call list at RLCC?

Louisiana DOC call lists are typically updated quarterly. The inmate has to request the update and wait for the next cycle. Plan ahead if you need a new number added.

Phone Calls

Is video visitation available at Raymond Laborde Correctional Center?

Call RLCC at (318) 876-2891 to confirm current availability. Securus provides video visiting at many Louisiana facilities. You'll need to be on the approved visitor list to participate.

Phone Calls