Aroostook County Jail Phone Calls

Confirm the current phone provider and rates by phone before you set up an account to receive calls.

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Overview

Aroostook County’s official website doesn’t publish a dedicated inmate telephone page, so what follows is built honestly around that gap. Several third-party jail information sites name ViaPath Technologies, through the ConnectNetwork platform, as the phone provider, and describe outgoing-only calls placed by the detainee. We could not confirm the current provider, rates, or call rules from an official Aroostook County source. Call (207) 532-7317 to verify before you set up an account.

Quick Facts

1 Third-party jail information sites commonly name ViaPath Technologies, through the ConnectNetwork platform (formerly GTL), as the phone provider at Aroostook County Jail. We could not confirm this from an official county source.
2 The same sources describe calls as outgoing only, meaning the detainee places the call to you, either collect or through a prepaid family account, instead of you calling in directly.
3 We could not confirm the current per-minute rate from an official source. Call (207) 532-7317 or ask the provider directly.
4 Calls at most county jails are monitored and recorded, except calls to an attorney. We could not confirm Aroostook County's specific policy from an official source.
5 We could not confirm whether video calling or tablet-based messaging is available at Aroostook County Jail. Ask when you call.
6 If you're expecting a call and it isn't connecting, confirm your phone number is entered correctly on any prepaid account you've set up, and that your carrier isn't blocking unfamiliar numbers.
7 We could not confirm Aroostook County's process for blocking a specific number from receiving calls. Contact the phone provider directly to ask.
8 Call (207) 532-7317 for anything about the phone system that isn't confirmed on this page.

What We Could Confirm, and What We Couldn’t

Aroostook County’s official website doesn’t publish an inmate telephone information page. Rather than guess at rates or account setup steps, this guide tells you plainly what third-party jail information sites commonly report, and flags that none of it comes from an official county document.

The Provider Third-Party Sources Report

Multiple third-party sources name ViaPath Technologies, operating through the ConnectNetwork platform, as the company running the phone system at Aroostook County Jail. ViaPath was formerly known as GTL (Global Tel*Link) and is one of the most common providers at county jails nationwide. We could not verify this is currently accurate for Aroostook County from an official source. Call (207) 532-7317 and ask directly which company runs the phone system today.

How Calls Likely Work

Based on how most county jails of this size operate, and consistent with what third-party sources report, calls are likely outgoing only: the detainee places a call to you, either collect or by drawing down a prepaid family account you’ve set up in advance. We could not confirm whether Aroostook County Jail allows any form of incoming call. Ask this directly when you call the jail or the provider.

Setting Up an Account

If Aroostook County Jail does use ViaPath/ConnectNetwork, you can typically set up a prepaid family account at connectnetwork.com or by calling the provider’s customer service line. Since we couldn’t confirm this vendor is currently correct for this facility, call (207) 532-7317 first and ask which company to contact and how to set up an account so a call can reach you.

Rates

We could not confirm the current per-minute rate for calls at Aroostook County Jail from an official source. Rates vary by provider and by county jail contract, so ask the jail or the phone provider directly for the exact current cost before budgeting for calls.

Monitoring and Recording

Calls at nearly every county jail are monitored and recorded, with an exception for calls to an attorney, which are protected by attorney-client privilege. We could not confirm Aroostook County’s specific written policy on this from an official source, but assume any non-legal call may be recorded and don’t discuss anything you wouldn’t want reviewed later.

Video Calls

We could not confirm whether Aroostook County Jail offers video visitation, tablet-based messaging, or any other video calling option. Call (207) 532-7317 to ask what’s currently available.

If a Call Won’t Connect

Confirm your phone number is entered correctly on any prepaid family account you’ve set up.
Confirm your phone carrier isn’t blocking calls from unfamiliar or automated numbers, since some carriers filter these by default.
Contact the phone provider directly if you’ve confirmed a vendor name.
If none of that resolves it, call the jail at (207) 532-7317 to confirm the detainee is still in custody there. Given the jail’s overcrowding described in its own facility assessment, a lost connection could mean a transfer.

Blocking a Number

We could not confirm Aroostook County’s specific process for blocking a number from receiving calls. Contact the phone provider directly, once confirmed, to ask about blocking options on your account.

Families Also Ask

6 of 10 questions

What phone company does Aroostook County Jail use?

Several third-party jail information sites name ViaPath Technologies, through the ConnectNetwork platform, but we could not confirm this from an official Aroostook County source. Call (207) 532-7317 to verify.

Phone Calls

How much do calls cost?

We could not confirm the current per-minute rate from an official source. Call the jail or the phone provider directly for exact pricing.

Phone Calls

How do I set up an account to receive calls?

Call (207) 532-7317 first to confirm the current phone provider, since third-party sources aren't confirmed official. Once you know the provider, you can typically set up a prepaid family account online or by phone.

Phone Calls

Can I call the jail and speak to my family member directly?

Most county jail phone systems are outgoing only, meaning the detainee calls you instead of you calling in. We could not confirm this specifically for Aroostook County, so call (207) 532-7317 to verify.

Phone Calls

Are calls recorded?

Nearly every county jail monitors and records calls except those to an attorney. We could not confirm Aroostook County's exact policy from an official source, but assume non-legal calls may be recorded.

Phone Calls

Is video visitation available?

We could not confirm whether Aroostook County Jail offers video calling. Call (207) 532-7317 to ask.

Phone Calls

What do I do if calls aren't connecting?

Check that your account and phone number are set up correctly, confirm your carrier isn't blocking unfamiliar numbers, then contact the phone provider. If that doesn't help, call the jail to confirm the detainee is still in custody there.

Phone Calls

Can I fund calls through the detainee's own account instead of my own?

We could not confirm this specific option from an official source. Ask when you call the jail or the phone provider, and see the send-money guide for what's confirmed about account deposits.

Phone Calls

How do I block a number from calling me?

We could not confirm Aroostook County's specific process. Contact the phone provider directly, once confirmed, to ask about blocking options.

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Who do I contact for billing questions?

Call (207) 532-7317 first to confirm the current phone provider, since this wasn't published on an official Aroostook County source. Staff can direct you to the right billing contact.

Phone Calls