Somerset County Jail Phone Calls & Video Visitation

What We Could Confirm

The Somerset County Sheriff’s Office names Securus Video Visitation directly on its Contacting Inmates page, describing it as available from a home computer, Android device, or Apple device, at a cost comparable to phone call rates. That’s a confirmed, named vendor for video calls. What the same page doesn’t do is separately name a vendor for standard outgoing audio phone calls. It’s common for a facility using Securus for video and digital mail (Somerset also uses the Securus Digital Mail Center for scanned personal mail) to run its audio calls through Securus as well, but the jail’s own site doesn’t state this directly, so we’re not presenting it as confirmed fact.

What to Ask When You Call

Call (207) 474-7409 and ask:

1. Is the audio phone system run by Securus, or a different company?
2. How do I set up an account to receive calls, and is it the same account used for Securus Video Visitation?
3. What are the per-minute rates, and is there a maximum call length?
4. Can calls reach a cell phone, or only a landline?
5. Are calls monitored or recorded?

Getting these answers before the person’s first call attempt means you won’t miss it because your account wasn’t ready.

Setting Up Securus Video Visitation

To use Securus Video Visitation, you’ll need a home computer, Android device, or Apple device with internet access. The Sheriff’s Office states the cost is comparable to standard phone call rates. Visit securustech.net for details on setting up an account, and call (207) 474-7409 if you run into trouble getting an inmate’s specific video visit scheduled or connected.

Why Standard Calls Are Almost Certainly Outgoing Only

You most likely cannot dial into Somerset County Jail and reach an inmate directly by phone. Nearly every county jail phone system works this way: the inmate places the call from inside, and it connects to a number you’ve set up and funded in advance. Somerset County Jail’s own materials don’t spell this out for audio calls specifically, but it would be unusual for a facility of this size to run it any other way. Confirm this directly when you call, along with how to add and fund your number.

If Calls Aren’t Connecting

• Confirm your account is set up correctly with the phone provider once you’ve identified it, including your phone number and any balance required.
• Check with your cell carrier if a call from the jail doesn’t reach your phone. Some carriers block calls from correctional facilities by default, and you may need to ask them to allow it.
• Confirm the person hasn’t been transferred. Somerset both boards inmates from other counties and sometimes boards its own inmates out. See the inmate search guide to check current custody status.
• Call the jail directly at (207) 474-7409 for anything specific to the facility’s own phone system.

Recording and Monitoring

Like most county jail phone and video systems, calls placed from Somerset County Jail are likely monitored and recorded as a standard security practice, though this specific policy isn’t spelled out separately for audio calls on the Sheriff’s Office’s own website. Assume any call is recorded unless a jail official tells you otherwise for a specific, approved exception, such as a legal call.

Blocking a Number

If you don’t want to receive calls from someone at the facility, call (207) 474-7409 directly and ask jail staff how to remove your number from that inmate’s approved call list.