Q
Who runs phone calls at Cooper Street Correctional Facility?
ViaPath, formerly GTL.
Phone Calls
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Phone Calls at Cooper Street
Most men at Cooper Street call on ViaPath at about seven cents a minute, while SAI participants get one ten-minute call a week after six weeks. Connect with your loved one in minutes.
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Set Up Phone Calls for a Loved One in Cooper Street Correctional Facility
Create your phone account in minutes
Overview
Calls from Cooper Street Correctional Facility run through ViaPath at $0.0735 a minute, up to 15 minutes each, with one free 10-minute call a week. Families set up prepaid accounts at web.connectnetwork.com or 855-466-2832.
Quick Facts
- 1 Provider: ViaPath (formerly GTL)
- 2 $0.0735 a minute
- 3 Calls up to 15 minutes
- 4 One free 10-minute call a week
- 5 Accounts: 855-466-2832
- 6 web.connectnetwork.com
- 7 No incoming calls
- 8 Email: JPay
ViaPath Calls
MDOC’s phone vendor is ViaPath (formerly GTL). Calls cost $0.0735 a minute, plus taxes and fees, and last up to 15 minutes. Each person gets one free 10-minute call a week.
Setting Up an Account
Open a prepaid account at web.connectnetwork.com or call 855-466-2832. Families can’t call in.
Electronic messages go through JPay, paid with “stamps” or a subscription.
Calling the Prison
517-780-6175.
When SAI Allows One Call a Week
In SAI, phone time is one ten-minute call a week after six weeks. Pigeonly sends a printed letter from your phone for the days in between.
Families Also Ask
3 of 3 questions
Q
How much do calls cost?
$0.0735 a minute plus taxes and fees, with one free 10-minute call a week.
Phone Calls
Q
Can I call someone in prison?
No. Families can't call in; calls go out from the prison.
Phone CallsOther Guides for This Facility
Inmate Search
Cooper Street Inmate Search
OTIS, by name or MDOC number.
View Article Visitation
Visiting Cooper Street
Weekday and weekend visits; none for SAI.
View Article Mail & Photos
Cooper Street Mailing Address
3100 Cooper St., Jackson.
View Article Send Money
Send Money to Cooper Street
ViaPath deposits, free by money order.
View ArticleStart Staying Connected
Search for your loved one and start sending photos, letters, and messages today.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified October 8, 2026. Official source: michigan.gov/corrections/prisons/cooper-street-correctional-facility ›