Brown Creek Correctional Institution: Inmate Search, Visiting & Contact Info | Pigeonly
Updated July 7, 2026
Verified from official government sources

Brown Creek Correctional Institution, NC

Physical Address P.O. Box 310, Polkton, NC 28135

Brown Creek Correctional Institution is a minimum custody reentry prison in Polkton, Anson County, run by the NC Department of Adult Correction. Men here are typically close to release and working toward it through vocational training, work release, and programs with South Piedmont Community College. Visits require advance approval and a scheduled appointment. Phone calls run through ViaPath/ConnectNetwork at $0.10 per minute. Personal mail routes through TextBehind in Maryland, not directly to Polkton. This guide covers the NC OPI inmate search, how to get approved to visit, how to send money, and every mail and phone rule. All data is verified from NC DAC.

Brown Creek Correctional Institution
Brown Creek Correctional Institution: Inmate Search, Visiting & Contact Info

City

Polkton

County

Anson County

State

NC

Facility Type

state prison

Gender

Male

Capacity

916

Custody Levels

Minimum

Operator

NC Department of Adult Correction

Address

P.O. Box 310, Polkton, NC 28135

Phone

(704) 272-4570

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Quick Facts

Visitation

  • Visits are by appointment only. Call (704) 272-4570 or email [email protected].
  • Visiting hours are not published online. Contact the facility directly to confirm available times.
  • Up to 3 visitors per session. One session per week, maximum 2 hours.
  • New visitors must be on the approved list before arriving. The approval process takes time, so start early.

Send Money

  • Brown Creek uses ViaPath/ConnectNetwork for inmate trust account deposits.
  • Deposit online at ConnectNetwork.com, by phone at 888-428-1845, or via Western Union with code NCDAC TRUST.
  • Money orders are free: payable to TouchPay, mailed to TouchPay Holdings LLC, PO Box 174, Houston, TX 77001-0174.
  • Only approved visitors may deposit funds to an inmate account.

Phone & Messaging

  • Calls go through ViaPath/GTL via the ConnectNetwork platform.
  • Rate is $0.10 per minute. Each call is limited to 15 minutes.
  • Set up an AdvancePay account at ConnectNetwork.com or call 800-483-8314.
  • Video visits are available through the Getting Out Visits app at GettingOut.com.

Mail & Photos

  • Personal mail goes through TextBehind: P.O. Box 247, Phoenix, MD 21131.
  • Books ship directly from the publisher or retailer to P.O. Box 310, Polkton, NC 28135.
  • Include the person's full legal name and OPUS Number on every piece of mail.
  • Legal mail does not go through TextBehind. Contact the facility directly for legal mail handling.

Articles for This Facility

What You Need to Know

Verified from NC DAC OPI search See our sources ›

Use the NC Department of Adult Correction's OPI search at webapps.doc.state.nc.us/opi/offendersearch.do?method=view to confirm someone is at Brown Creek. Search by name or OPUS Number. Write down the OPUS Number: it's required for money deposits, the visitor application, and mail.

See the full breakdown
Verified from NC DAC visitation rules See our sources ›

Visits at Brown Creek are by appointment only. The person inside mails you a blank visitor application. You fill it out and return it to the facility for approval. Adults 16 and older must attach a photo ID copy; minors under 16 need a birth certificate. Once approved, call (704) 272-4570 or email [email protected] to schedule. Visiting hours are not posted online.

See the full breakdown
Verified from ViaPath/ConnectNetwork See our sources ›

Brown Creek uses ViaPath/ConnectNetwork for trust account deposits. Deposit online at ConnectNetwork.com or through the app, call the trust line at 888-428-1845, send Western Union with code NCDAC TRUST ($3.00 fee), or mail a free money order payable to TouchPay. Online fees range from $2.48 to $8.16. Only approved visitors may deposit.

See the full breakdown
Verified from ViaPath/GTL ConnectNetwork See our sources ›

Calls go through ViaPath/GTL via ConnectNetwork. The rate is $0.10 per minute with a 15-minute cap per call. The person calls you; you cannot call in. Set up an AdvancePay account at ConnectNetwork.com or call 800-483-8314. Video visits are available through the Getting Out Visits app at GettingOut.com. All calls are monitored and recorded.

See the full breakdown
Verified from TextBehind and NC DAC See our sources ›

Personal mail at Brown Creek routes through TextBehind, not directly to Polkton. Address it to: [Full Legal Name, OPUS Number], Brown Creek Correctional Institution, P.O. Box 247, Phoenix, MD 21131. Books must be ordered from the publisher or retailer and shipped to P.O. Box 310, Polkton, NC 28135. Legal mail is handled separately. Contact the facility directly for legal mail rules.

See the full breakdown

Families Also Ask

6 of 7 questions

Q

How do I find someone at Brown Creek Correctional Institution?

Use the NC Department of Adult Correction's Offender Public Information (OPI) search at webapps.doc.state.nc.us/opi/offendersearch.do?method=view. Search by the person's name or OPUS Number. The OPUS Number is required for money deposits, mail, and the visitor application.

Inmate Search
Q

How do I schedule a visit at Brown Creek?

Visits are by appointment only. The person inside must send you a blank visitor application form. You complete it and return it to the facility. Once approved, call (704) 272-4570 or email [email protected] to schedule a session. Visiting hours are not posted online, so contact the facility directly.

Visitation
Q

How do I send money to someone at Brown Creek CI?

Use ViaPath/ConnectNetwork. Deposit online at ConnectNetwork.com, through the ConnectNetwork app, or call 888-428-1845. You can also send a Western Union payment using code NCDAC TRUST, or mail a money order payable to TouchPay to PO Box 174, Houston, TX 77001-0174. Only approved visitors may deposit funds.

Send Money
Q

How do phone calls work at Brown Creek?

Calls run through ViaPath/GTL via ConnectNetwork. The rate is $0.10 per minute and calls are capped at 15 minutes. Set up an AdvancePay account at ConnectNetwork.com or by calling 800-483-8314. The person calls you; you cannot call in directly.

Phone Calls
Q

What is the mailing address for Brown Creek Correctional Institution?

Personal mail goes through TextBehind, not directly to the facility. Address it to: [Full Legal Name, OPUS Number], Brown Creek Correctional Institution, P.O. Box 247, Phoenix, MD 21131. For books, ship directly from the publisher or retailer to P.O. Box 310, Polkton, NC 28135.

Mail
Q

What type of facility is Brown Creek CI?

Brown Creek Correctional Institution is a minimum custody, ACA-accredited state prison in Polkton, Anson County, operated by the NC Department of Adult Correction. It functions as a reentry facility, serving men who are close to release. It has vocational programs through South Piedmont Community College and a Correction Enterprises Metal Plant on site.

About
Q

Does Brown Creek have work release?

Yes. Work release is available for eligible inmates. Eligibility is determined by NC DAC based on custody level, time remaining, and program participation. Contact the facility at (704) 272-4570 for details on the process.

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 7, 2026. Official source: dac.nc.gov/divisions-and-sections/institutions/prison-facilities/brown-creek-correctional-institution ›