Caldwell Correctional Center is a minimum custody, ACA-accredited reentry prison in Lenoir, Caldwell County, North Carolina. It holds 238 male residents and is operated by the NC Department of Adult Correction. The facility was built in 1938 as a road-crew field unit, one of 61 prisons constructed across the state in the late 1930s. Its 135-seat chapel was built in 1987 entirely from community donations, and the facility dental office serves offenders across the Western region. Programs include Caldwell Community College vocational and academic classes, GED prep, AA, NA, DART aftercare, the F.A.T.H.E.R. Accountability Program, and multiple work release and community programs. This guide covers how to find someone with the NC OPI inmate search, how to schedule a visit, how to send money through ConnectNetwork, how phone calls work through ViaPath, and how to send mail through TextBehind. All data is verified from NC DAC.
City
Lenoir
County
Caldwell County
State
NC
Facility Type
state prison
Gender
Male
Capacity
238
Custody Levels
Minimum
Operator
NC Department of Adult Correction
Address
480 Pleasant Hill Road, Lenoir, NC 28645
Phone
(828) 726-2509
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Search the NC Offender Public Information database by name to confirm they are here. The OPUS number is needed for deposits, mail, and the visitor application.
View ArticleVisits are by appointment. Call (828) 726-2509 or email [email protected] to confirm the current schedule. Residents may be off-site on work assignments. Call before you travel.
View ArticleNC uses ViaPath/ConnectNetwork for deposits. Send money at ConnectNetwork.com or call 888-428-1845. Only approved visitors may deposit.
View ArticleCalls go through ViaPath/GTL at $0.10 per minute, 15-minute max. Residents on work release are off-site during the day. Expect calls in the evenings.
View ArticlePersonal mail goes to TextBehind in Phoenix MD, not the facility in Lenoir. Books go to the facility address. Legal mail: contact the facility directly.
View ArticleUse the NC Offender Public Information search at webapps.doc.state.nc.us/opi/offendersearch.do?method=view to find anyone in NC DAC custody, including Caldwell Correctional Center. Search by name. Write down the OPUS number: you need it for every deposit, letter, and visitor application.
See the full breakdownVisits at Caldwell Correctional Center are by appointment only. The person inside mails you a blank visitor application. Once approved, you can visit (max 3 visitors per session, one session per week, up to 2 hours). Caldwell is a reentry facility. Residents may be on work release or community assignments on weekdays. Call (828) 726-2509 or email [email protected] to confirm current hours and the resident's availability before you travel.
See the full breakdownNC uses ViaPath/ConnectNetwork (GTL) for all money deposits. Go to ConnectNetwork.com or call 888-428-1845. You can also use Western Union code NCDAC TRUST or send a money order free of charge to TouchPay Holdings. You need the person's full name and OPUS number. Only approved visitors may deposit funds.
See the full breakdownCalls go through ViaPath/GTL via ConnectNetwork at $0.10 per minute, 15-minute max per call. All calls are monitored and recorded. Residents on work release or community assignments may be off-site during weekday business hours. Expect calls in the evenings. Call (828) 726-2509 to confirm availability if you have not heard from the person.
See the full breakdownPersonal mail goes through TextBehind, not to the facility in Lenoir. Address personal mail to: Caldwell Correctional Center, [Full Legal Name, OPUS Number], P.O. Box 247, Phoenix, MD 21131. Books and publications go to the facility: 480 Pleasant Hill Road, Lenoir, NC 28645. Legal mail goes directly to the facility. Do not use TextBehind for legal mail.
See the full breakdown6 of 8 questions
Use the NC Offender Public Information search at webapps.doc.state.nc.us/opi/offendersearch.do?method=view. Search by name to confirm the person is at Caldwell. Their OPUS number is required for money deposits and mail.
Inmate SearchVisits are by appointment only. The person inside mails you a blank visitor application form. You fill it out and return it to the facility. Once approved, you can visit (max 3 visitors per session, one session per week, up to 2 hours). Call (828) 726-2509 or email [email protected] to confirm current hours.
VisitationNo. Walk-in visits are not permitted. You must be on the approved visitor list before your visit. Contact (828) 726-2509 or email [email protected] to learn the current scheduling process.
VisitationUse ViaPath/ConnectNetwork. Go to ConnectNetwork.com, find Caldwell Correctional Center, and deposit with the person's name and OPUS number. You can also call 888-428-1845 (Trust line), use Western Union code NCDAC TRUST, or send a money order free of charge to TouchPay Holdings LLC, PO Box 174, Houston TX 77001-0174.
Send MoneyPersonal mail goes through TextBehind: Caldwell Correctional Center, [Full Legal Name, OPUS Number], P.O. Box 247, Phoenix, MD 21131. Books and publications go directly to the facility at 480 Pleasant Hill Road, Lenoir, NC 28645. Legal mail: contact the facility.
MailCalls go through ViaPath/GTL via ConnectNetwork at $0.10 per minute with a 15-minute cap. Residents on work release are off-site during the day, so expect calls in the evenings. All calls are monitored and recorded.
Phone CallsCaldwell Correctional Center is a minimum custody, ACA-accredited state prison in Lenoir, Caldwell County, NC. It holds 238 male residents and is designated as a reentry facility. Built in 1938 as a road-crew field unit, the facility now offers Caldwell Community College courses, GED prep, substance abuse programs including AA and NA, and multiple vocational and work release programs. Its 135-seat chapel was built in 1987 entirely from community donations.
AboutCaldwell is a reentry facility where many residents participate in work release, community work squads, DOT road crews, and other off-site assignments. These happen on weekdays during business hours. Call (828) 726-2509 before you travel to confirm the person's schedule.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 7, 2026. Official source: dac.nc.gov/divisions-and-sections/institutions/prison-facilities/caldwell-correctional-center ›