Richmond Correctional Institution: Inmate Search, Visiting & Contact Info | Pigeonly
Updated July 8, 2026
Verified from official government sources

Richmond Correctional Institution, NC

Physical Address 1573 McDonald Church Road, Hoffman, NC 28347

Richmond Correctional Institution is a men's state prison in Hoffman, NC, holding up to 801 people at medium and minimum custody levels. It sits on a 175-acre campus in Richmond County with two schools, a gym, two dining halls, and two clothes houses. The facility is ACA accredited and run by the NC Department of Adult Correction under Warden Nicole Spruell. Vocational training runs through Richmond Community College, with programs in brick masonry, electric service, industrial maintenance, upholstery, and cooking. This guide covers the NC OPI inmate search, how to get on the approved visitor list for appointment-only visits, ViaPath/ConnectNetwork money deposits, phone calls at $0.10 per minute, and TextBehind mail rules. The mailing address for direct mail is Hoffman, NC 28347, not Rockingham. All data is verified from NC DAC.

Richmond Correctional Institution
Richmond Correctional Institution: Inmate Search, Visiting & Contact Info

City

Hoffman

County

Richmond County

State

NC

Facility Type

state prison

Gender

Male

Capacity

801

Custody Levels

Medium

Operator

NC Department of Adult Correction

Address

1573 McDonald Church Road, Hoffman, NC 28347

Phone

(910) 281-3161

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Quick Facts

Visitation

  • Visits are by appointment only. Call (910) 281-3161 or email [email protected] to schedule and get current hours.
  • Visiting hours are not published online. Contact the facility for the current schedule.
  • Up to 18 approved visitors per person. Max 3 per session. One session per week, up to 2 hours.
  • You must be on the approved visitor list before your first visit. The person inside requests the blank forms.

Send Money

  • Use ViaPath/ConnectNetwork for deposits: connectnetwork.com or the ConnectNetwork app.
  • Phone deposits: Trust Fund 888-428-1845 or AdvancePay 800-483-8314.
  • Western Union code: NCDAC TRUST. Money orders are free, payable to TouchPay.
  • Only approved visitors may deposit funds.

Phone & Messaging

  • Calls go through ViaPath/GTL. Rate is $0.10 per minute with a 15-minute maximum per call.
  • Set up an AdvancePay account at connectnetwork.com or call 800-483-8314.
  • Video visits are available through the GettingOut Visits app at sso.gtlconnect.com.
  • Calls are monitored and recorded.

Mail & Photos

  • Personal mail goes through TextBehind. Send to: P.O. Box 247, Phoenix, MD 21131.
  • Include the person's full legal name and OPUS Number on every piece of mail.
  • Your return address must include your full first AND last name or mail will be returned.
  • Books and publications ship directly to 1573 McDonald Church Road, Hoffman, NC 28347.

Articles for This Facility

What You Need to Know

Verified from NC DAC OPI See our sources ›

Use the NC Department of Adult Correction Offender Public Information search at webapps.doc.state.nc.us to find anyone in NC state custody, including Richmond CI. Search by name or OPUS Number. Write down the OPUS Number: you need it for every deposit, letter, and the visitor application form.

See the full breakdown
Verified from NC DAC visitation policy See our sources ›

Visits at Richmond CI are by appointment only. Call (910) 281-3161 or email [email protected] for the current schedule and to book a slot. You must be on the approved visitor list first. The person inside requests blank application forms and mails them to you. Up to 18 visitors can be approved, with a max of 3 per session and one session per week up to 2 hours. Video visits are available through the GettingOut Visits app.

See the full breakdown
Verified from ViaPath/ConnectNetwork See our sources ›

Deposits go through ViaPath/ConnectNetwork. Send online at connectnetwork.com, through the ConnectNetwork app, by phone at 888-428-1845, via Western Union (code: NCDAC TRUST), or by money order mailed to TouchPay at P.O. Box 174, Houston, TX 77001 (free). Only approved visitors may deposit funds.

See the full breakdown
Verified from ViaPath/GTL See our sources ›

Calls at Richmond CI go through ViaPath/GTL at $0.10 per minute with a 15-minute maximum per call. Set up an AdvancePay account at connectnetwork.com or call 800-483-8314. Video visits are available through the GettingOut Visits app at sso.gtlconnect.com. All calls are monitored and recorded.

See the full breakdown
Verified from TextBehind/NC DAC mail policy See our sources ›

Personal mail goes through TextBehind. Send letters to: [Full Legal Name, OPUS Number], Richmond Correctional Institution, P.O. Box 247, Phoenix, MD 21131. Your return address must include your full first and last name. Books and publications ship directly to 1573 McDonald Church Road, Hoffman, NC 28347.

See the full breakdown

Families Also Ask

6 of 7 questions

Q

How do I find someone at Richmond Correctional Institution?

Use the NC Department of Adult Correction Offender Public Information (OPI) search at webapps.doc.state.nc.us/opi/offendersearch.do?method=view. Search by name or OPUS Number. Write down the OPUS Number: you need it for deposits, mail, and the visitor application.

Inmate Search
Q

How do I visit Richmond Correctional Institution?

Visits are by appointment only. Call (910) 281-3161 or email [email protected] to get the current visiting schedule and book an appointment. You must be on the approved visitor list first, which the person inside initiates by requesting blank visitor application forms.

Visitation
Q

How do I send money to someone at Richmond CI?

Use ViaPath/ConnectNetwork. Go to connectnetwork.com or the ConnectNetwork app and find Richmond Correctional Institution. You can also call 888-428-1845, use Western Union with code NCDAC TRUST, or mail a money order payable to TouchPay. Only approved visitors may send funds.

Send Money
Q

How do phone calls work at Richmond Correctional Institution?

Calls go through ViaPath/GTL at $0.10 per minute with a 15-minute cap per call. Set up an AdvancePay account at connectnetwork.com or call 800-483-8314. Video visits are available through the GettingOut Visits app.

Phone Calls
Q

What is the mailing address for Richmond Correctional Institution?

Personal mail goes through TextBehind. Send to: [Full Legal Name, OPUS Number], Richmond Correctional Institution, P.O. Box 247, Phoenix, MD 21131. Your return address must include your full first and last name. Books and publications ship to 1573 McDonald Church Road, Hoffman, NC 28347.

Mail
Q

Is video visitation available at Richmond CI?

Yes. Video visits go through the GettingOut Visits app at sso.gtlconnect.com. You can schedule in advance or request an on-demand visit if the person has a tablet.

Visitation
Q

What is Richmond Correctional Institution?

Richmond Correctional Institution is a men's state prison in Hoffman, NC, operated by the NC Department of Adult Correction. It holds up to 801 people at medium and minimum custody levels in Richmond County. The facility sits on a 175-acre campus with two schools, a gym, two dining halls, and vocational programs through Richmond Community College including brick masonry, electric service, industrial maintenance, upholstery, and cooking.

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 8, 2026. Official source: dac.nc.gov/divisions-and-sections/institutions/prison-facilities/richmond-correctional-institution ›