Swain County Detention Center: Inmate Search, Video Visits & Contact Info | Pigeonly
Updated July 7, 2026
Verified from official government sources

Swain County Detention Center, NC

Physical Address 95 Brendle Street, Bryson City, NC 28713

Swain County Detention Center is a county jail in Bryson City, North Carolina, operated by the Swain County Sheriff's Office. It holds up to 109 people in the mountains of far western NC. All visits are video only through NCIC. There are no in-person contact visits. This guide covers how to find someone with the online roster, schedule a video visit, send commissary through Inmate Canteen, fund the NCIC phone account, and mail letters. All information is verified from the Swain County Sheriff's Office.

Swain County Detention Center
Swain County Detention Center: Inmate Search, Video Visits & Contact Info

City

Bryson City

County

Swain County

State

NC

Facility Type

county jail

Gender

Mixed

Capacity

109

Operator

Swain County Sheriff's Office

Address

95 Brendle Street, Bryson City, NC 28713

Phone

(828) 488-0159

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1

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2

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3

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4

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i

Quick Facts

Visitation

  • All visits are video only. There are no in-person contact visits.
  • On-site video visits: Monday through Friday, 9:00 AM to 4:00 PM. Free. Schedule at least 24 hours in advance.
  • Remote video visits from home: every day, 9:00 AM to 8:30 PM. About $7.50 for 30 minutes plus a $2.00 connection fee.
  • Schedule through NCIC at intouch.ncic.com.

Send Money

  • Commissary (food and goods): Inmate Canteen at team3.inmatecanteen.com. Maximum $125 per order.
  • Phone and messaging account: NCIC at ncic.com. Deposit online, by phone, or at the jail lobby kiosk.
  • NCIC deposit fee: $3.00 per deposit. Live agent phone fee: $5.95.
  • Commissary customer service: 715-690-2965 or [email protected].

Phone & Messaging

  • Phone provider: NCIC (National Correctional Inmate Communications). Register at ncic.com or call 800-943-2189.
  • Rate: $0.21 per minute prepaid collect, $0.25 per minute non-prepaid.
  • Secure messaging (email) also available through NCIC.
  • NCIC tablets available for video calls, messaging, education, and commissary.

Mail & Photos

  • Personal letters go to a mail scanning center in Longview, TX, not the jail address.
  • Legal mail, money orders, and books go to the Bryson City address: P.O. Box 1398, Bryson City, NC 28713.
  • Letters: max 5 pages, max 1 photo per envelope, blue or black ink only.
  • Books must ship from a retailer (Amazon, Barnes & Noble, BAM). No hardcover.

Articles for This Facility

What You Need to Know

Verified from Swain County Sheriff's Office See our sources ›

The official roster is at apps.myocv.com/share/a156328713. Search by name to see booking number, offense, arrest date, and projected release date. You need the booking number (SO#) to order commissary through Inmate Canteen and to address mail correctly. You can also use VINELink NC or call (828) 488-0159 any time.

See the full breakdown
Verified from NCIC scheduling platform See our sources ›

There are no in-person contact visits at Swain County Detention Center. All visits are video only through NCIC. On-site video visits at the jail are free, Monday through Friday, 9:00 AM to 4:00 PM. Remote video visits from home run every day, 9:00 AM to 8:30 PM, at about $7.50 for 30 minutes plus a $2.00 connection fee. Each person is allowed 2 visits per week. Schedule at least 24 hours ahead at intouch.ncic.com.

See the full breakdown
Verified from Inmate Canteen and NCIC See our sources ›

Commissary and phone funding are separate. Commissary goes through Inmate Canteen at team3.inmatecanteen.com, with a $125 maximum per order. Phone and messaging accounts go through NCIC at ncic.com. The NCIC deposit fee is $3.00. You can also deposit by phone at 800-943-2189 (live agent fee $5.95) or at the kiosk in the jail lobby.

See the full breakdown
Verified from NCIC See our sources ›

Calls go through NCIC. Register at ncic.com or call 800-943-2189. The rate is $0.21 per minute for prepaid collect calls and $0.25 per minute non-prepaid. Secure messaging (email) is also available through NCIC. NCIC tablets let people inside send messages, make video calls, access education, and order commissary.

See the full breakdown
Verified from Swain County Sheriff's Office See our sources ›

Personal letters go to a mail scanning center in Longview, TX: [Inmate Full Legal Name, SO#], Swain County Detention Center, PO Box 591, Longview, TX 75606. Max 5 pages, 1 photo per envelope, blue or black ink only. Legal mail, money orders, and books go to P.O. Box 1398, Bryson City, NC 28713. Books must ship from a retailer. No hardcover.

See the full breakdown

Families Also Ask

6 of 7 questions

Q

How do I find someone at Swain County Detention Center?

Use the official roster at apps.myocv.com/share/a156328713. You can search by name and see booking number, offense, arrest date, and projected release date. You can also check VINELink NC at vinelink.vineapps.com/search/NC/Person or call (828) 488-0159 any time.

Inmate Search
Q

Can I visit in person at Swain County Detention Center?

No. All visits are video only. There are no traditional in-person contact visits. On-site video visits at the jail are free and run Monday through Friday, 9:00 AM to 4:00 PM. Remote video visits from home run every day from 9:00 AM to 8:30 PM.

Visitation
Q

How do I schedule a video visit?

Create an account at intouch.ncic.com, select Swain County Jail, select the person, and choose a time slot. Schedule at least 24 hours in advance. Each person can have up to 2 visits per week.

Visitation
Q

How do I send money for commissary?

Commissary orders go through Inmate Canteen at team3.inmatecanteen.com. The maximum order is $125. For questions, call 715-690-2965 or email [email protected].

Send Money
Q

How do I fund the phone account?

Phone and messaging accounts are through NCIC. Deposit at ncic.com, by phone at 800-943-2189 (live agent fee $5.95), or at the kiosk in the jail lobby. The deposit fee is $3.00.

Send Money
Q

What is the mailing address for personal letters?

Personal letters go to a mail scanning center in Texas, not the jail. Address them to: [Inmate Full Legal Name, SO#], Swain County Detention Center, PO Box 591, Longview, TX 75606.

Mail
Q

What is the address for legal mail and money orders?

Legal mail, money orders, and books go to the jail directly: [Inmate Full Legal Name, SO#], Swain County Detention Center, P.O. Box 1398, Bryson City, NC 28713.

Mail

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 7, 2026. Official source: swaincountync.gov/sheriff-and-jail ›