Q
How do I find someone at Piedmont Correctional Institution?
Use the NC Department of Adult Correction Offender Public Information (OPI) search at webapps.doc.state.nc.us/opi/offendersearch.do?method=view. Search by name to confirm the person is at Piedmont CI. Write down their OPUS Number, which you will need for money deposits and mail.
Inmate Search
Q
How do I schedule a visit at Piedmont CI?
Call (980) 407-6300 or email [email protected] Monday through Friday. Schedule at least 7 to 14 days before your visit. Visiting hours are not published online, so you must contact the facility to confirm your session time.
Visitation
Q
How many people can visit at once?
Up to 3 approved visitors per session. Each person gets one session per week, and each session lasts up to 2 hours. You must be on the person's approved visitor list before you can schedule a visit.
Visitation
Q
How do I get on the approved visitor list?
The person inside mails you a blank visitor application form. Complete it and return it to Piedmont CI. Adults 16 and older must attach a copy of a photo ID. Anyone under 16 must include a copy of their birth certificate. The visitor list opens for enrollment every 6 months.
Visitation
Q
How do I send money to someone at Piedmont CI?
Use ConnectNetwork. Go to connectnetwork.com, download the ConnectNetwork app, or call 888-428-1845 for Trust Fund or 800-483-8314 for AdvancePay. You can also send a money order payable to TouchPay to PO Box 174, Houston, TX 77001-0174, which is free.
Send Money
Q
What are the fees for sending money?
Fees depend on your payment method. Online deposits run $2.48 to $8.16. Phone deposits run $3.27 to $8.95. Western Union with payment code NCDAC TRUST costs $3.00. Money orders sent to TouchPay are free.
Send Money
Q
Can anyone send money to someone at Piedmont CI?
No. Only approved visitors may deposit funds into a person's account at Piedmont Correctional Institution.
Send Money
Q
How do phone calls work at Piedmont CI?
The person calls you through ViaPath/GTL via ConnectNetwork. Calls cost $0.10 per minute and are limited to 15 minutes each. Set up an AdvancePay account at connectnetwork.com or call 800-483-8314 so calls connect.
Phone Calls
Q
Can I do a video visit at Piedmont CI?
Yes. Video visits are available through the Getting Out Visits app. Download the app at GettingOut.com, create an account, and schedule a session with the person inside.
Phone Calls
Q
What is the mailing address for Piedmont CI personal mail?
Personal mail goes through TextBehind. Address it to: [Full Legal Name, OPUS Number], Piedmont Correctional Institution, P.O. Box 247, Phoenix, MD 21131. Always include the OPUS Number.
Mail
Q
How do I send books or magazines to Piedmont CI?
Books and publications mail directly to the facility at: [Full Legal Name, OPUS Number], Piedmont Correctional Institution, 1245 Camp Road, Salisbury, NC 28147. They do not go through TextBehind.
Mail
Q
What is Piedmont CI's role as a reception facility?
Piedmont CI is a reception and diagnostic intake facility for male felons age 22 and older from western North Carolina sentenced to less than 10 years. Many people pass through for processing or medical and dental services before moving to another facility. If your loved one was recently sentenced, they may be at Piedmont temporarily.
General