NC uses ViaPath/ConnectNetwork for deposits. You need the resident's full name and OPUS number.
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North Carolina state prisons, including Wilkes Correctional Center, use ViaPath/ConnectNetwork (GTL) to process money deposits. You can send money online at ConnectNetwork.com, by phone, through Western Union, or by money order. Every deposit requires the resident’s full legal name and OPUS number. Only people who are on the approved visitor list may make deposits. Money funds commissary purchases, phone calls through ViaPath, and other authorized items.
Only people on the resident’s approved visitor list can make deposits into their account. If you are not on the approved list, your deposit will not go through. Get on the visitor list first. See the visitation guide for how the approval process works.
Every deposit method requires:
Find the OPUS number with the NC OPI inmate search. Deposits without the correct OPUS number can be delayed, returned, or posted to the wrong account.
Go to ConnectNetwork.com and log in or create an account. Search for Wilkes Correctional Center. Enter the resident’s name and OPUS number. Choose the deposit amount and pay with a debit or credit card. Deposits typically post within a few hours.
Online fees: $2.48 to $8.16 depending on the amount.
Call ConnectNetwork to make a deposit by phone:
Have the resident’s name, OPUS number, and your payment card ready.
Phone fees: $3.27 to $8.95 depending on the amount.
Use Western Union with the code NCDAC TRUST. You can send in person at a Western Union location or online at westernunion.com.
Western Union fee: approximately $3.00.
Mail a money order made out to the resident. Send it to:
TouchPay Holdings LLC PO Box 174 Houston, TX 77001-0174
Include the resident’s full legal name and OPUS number on the money order and on a note inside the envelope. Money orders are the only free deposit method. Allow extra time for processing.
| Method | Fee |
|---|---|
| Online at ConnectNetwork.com | $2.48 to $8.16 |
| Phone | $3.27 to $8.95 |
| Western Union | ~$3.00 |
| Money order by mail | Free |
Funds go to the resident’s account for:
Because most Wilkes residents work outside the facility during the day, they rely on their commissary account for personal items they use evenings and weekends at the facility. Keeping the account funded matters.
If a deposit does not post within 24 hours:
Deposits with incorrect information are returned to the sender. They do not go into a holding account.
NC DAC may set limits on how much can be held in a resident’s account at one time. Funds may be subject to holds if the resident has outstanding court-ordered fines, restitution, or other obligations. Contact the facility at (336) 667-4533 if you have questions about a specific account.
If the resident moves to another NC DAC facility, funds in their account transfer with them. If they are released, any remaining balance is returned to them per NC DAC policy.
For deposit help, contact ConnectNetwork support at 877-650-4249. For questions about a specific account, call Wilkes Correctional Center at (336) 667-4533.
6 of 12 questions
Use ViaPath/ConnectNetwork. Go to ConnectNetwork.com, find Wilkes Correctional Center, enter the resident's name and OPUS number, and pay by card. You can also call 888-428-1845, use Western Union code NCDAC TRUST, or mail a free money order to TouchPay Holdings LLC, PO Box 174, Houston TX 77001-0174.
Send MoneyThe resident's full legal name and OPUS number. Find the OPUS number with the NC OPI inmate search at webapps.doc.state.nc.us/opi/offendersearch.do?method=view.
Send MoneyOnly people on the resident's approved visitor list may deposit funds. If you are not on the list, your deposit will be rejected. See the visitation guide to learn how to get approved.
Send MoneyOnline deposits cost $2.48 to $8.16. Phone deposits cost $3.27 to $8.95. Western Union costs about $3.00. Money orders mailed to TouchPay Holdings are free.
Send MoneyNCDAC TRUST. Use this code when sending via Western Union in person or online.
Send MoneySend it to: TouchPay Holdings LLC, PO Box 174, Houston TX 77001-0174. Include the resident's full legal name and OPUS number on the money order and on a note inside the envelope.
Send MoneyOnline and phone deposits typically post within a few hours. Money orders by mail take longer depending on postal transit time and processing.
Send MoneyCommissary items like food and hygiene products, phone calls at $0.10 per minute through ViaPath, and other authorized purchases allowed by NC DAC.
Send MoneyConfirm you used the correct OPUS number and that you are on the approved visitor list. Then call ConnectNetwork support at 877-650-4249. If the issue continues, call the facility at (336) 667-4533.
Send MoneyFunds transfer with them to their new NC DAC facility. You do not need to resend.
Send MoneyAny remaining balance is returned to the resident per NC DAC policy.
Send MoneyNC DAC may cap the account balance. Funds may also be subject to holds for court-ordered fines or restitution. Call (336) 667-4533 with questions about a specific account.
Send MoneyAdding money funds their ViaPath account so they can call you in the evenings.
View ArticleGet the OPUS number you need before making any deposit.
View ArticleGet on the approved visitor list. Only approved visitors can make deposits.
View ArticleSend letters through TextBehind while you set up your ConnectNetwork account.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 7, 2026.