Genesee County Jail Phone Calls (Batavia, NY) | Pigeonly
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Phone Calls at Genesee County Jail

People at the Genesee County jail can call every day from seven in the morning to ten at night, on a Securus account that families fund. Connect with your loved one in minutes.

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Overview

People at the Genesee County Jail can use a phone daily from 7 AM to 10 PM. Phone accounts run through Securus Technologies on 1-972-734-1111. If calls are not reaching you, check with your own phone company.

Quick Facts

  • 1 Provider: Securus Technologies
  • 2 1-972-734-1111
  • 3 Calls daily 7 AM to 10 PM
  • 4 Problems receiving: call your phone company
  • 5 Jail: (585) 343-0838
  • 6 Three times of day to avoid calling
  • 7 Commissary: Access Corrections
  • 8 3839 West Main Street, Batavia

Securus

Phone accounts for the Genesee County Jail run through Securus Technologies, on 1-972-734-1111.

Call Hours

Each person held can use a phone every day from 7 AM to 10 PM.

If you are having trouble receiving calls, contact your own phone company.

Calling the Jail

The jail is on (585) 343-0838. Avoid 6:45 to 7:15 AM, 2:45 to 3:15 PM and 10:45 to 11 PM.

Outside the 7 AM to 10 PM Window

Phones are open daily from 7 AM to 10 PM. For the things you want them to keep, Pigeonly prints a letter you write on your phone and mails it to the Genesee County Jail.

Families Also Ask

2 of 2 questions

Q

Who runs phone calls at the Genesee County Jail?

Securus Technologies, on 1-972-734-1111.

Phone Calls
Q

When can people call?

Every day from 7 AM to 10 PM.

Phone Calls

Other Guides for This Facility

Inmate Search

Genesee County Jail Inmate Search

VINE, or the jail in Batavia.

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Visitation

Visiting Genesee County Jail

Tuesday to Saturday, booked up to two weeks ahead.

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Mail & Photos

Genesee County Jail Mailing Address

3839 West Main Street, USPS only.

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Send Money

Send Money to Genesee County Jail

Access Corrections, or drop off money.

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified October 8, 2026. Official source: geneseeny.gov/Department-Content/Sheriffs-Office/Jail ›