Phone Calls at Jefferson County Jail

A prepaid GTL AdvancePay account lets calls from the Jefferson County jail reach your number, and the first call on each number is free. Connect with your loved one in minutes.

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Set Up Phone Calls for a Loved One in Jefferson County Jail, NY

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Overview

Calls from the Jefferson County Correctional Facility run through GTL. Set up an AdvancePay prepaid account on 1-800-483-8314, and Free Chat gives one free call per number. Refunds cost $5. Never dial *72 for a caller, as it forwards your line.

Quick Facts

1 GTL AdvancePay: 1-800-483-8314
2 Billing: 877-650-4249
3 One free call per number
4 Pay by card, money order, check or Western Union
5 $5 refund fee
6 Accounts may close after 90 days idle
7 Never dial *72 for a caller
8 No incoming calls except legal and emergencies

GTL AdvancePay

Calls from the Jefferson County jail run through GTL. Families set up an AdvancePay prepaid account for their own number on 1-800-483-8314, paying by card, money order, check or Western Union. Calls that would otherwise be blocked can then go through.

For billing questions, call 877-650-4249.

A Free First Call

GTL’s Free Chat gives one free call per number.

Refunds

Unused AdvancePay money can be refunded for a $5 fee. Accounts with no activity for 90 days may be closed.

Watch for the *72 Scam

Be wary of a call asking you to dial *72 followed by a new ten-digit number. Doing so forwards your phone line, and you may be billed for calls you never made.

No Incoming Calls

People held cannot receive calls. The exceptions are legal calls and family emergencies, which are passed on through Classification.

Since They Can’t Take Your Call

People held can’t take your call, but your letter still reaches them. Pigeonly prints what you write on your phone and mails it to the jail’s Securus digital mail address to be scanned in, with no envelope or stamp to deal with.