Visiting Lakeview Correctional Facility, Brocton NY | Pigeonly
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Visiting Lakeview Correctional Facility

Lakeview allows one visit every two weeks on a weekend set by the housing unit, and new arrivals wait two weeks first, so a call to the facility comes before the journey. Connect with your loved one in minutes.

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Overview

Lakeview takes visits on weekends only, 9:00 AM to 3:00 PM, with the latest arrival at 2:30 PM. People in the Shock and drug treatment programmes get one visit every two weeks, on a Saturday or Sunday set by their housing unit, and new arrivals wait two weeks before visits begin. Call before you travel.

Quick Facts

  • 1 Visiting 9:00 AM to 3:00 PM
  • 2 Latest arrival 2:30 PM
  • 3 Weekends only
  • 4 One visit every two weeks for Shock and drug treatment
  • 5 The housing unit sets the Saturday or Sunday
  • 6 No visits in the first two weeks
  • 7 Three visitors, plus one child under five on a lap
  • 8 Served by the free state visitor bus

One Visit Every Two Weeks, on a Rota

Shock/DTP incarcerated individuals get one visit every two (2) weeks.

The 2026 schedule divides weekend visits by housing location and programme. Four groups rotate through the Saturdays and Sundays, so each group has one visiting day every other weekend.

There is a wait at the start. Drug treatment participants get no visits during their first two weeks of orientation, and visits for people in Shock are held until they have completed two weeks. After that, Shock platoons are placed on the rotating schedule.

The schedule itself says to contact the facility to confirm eligibility, and that is the safest step before any journey. The main line is 716-792-7100.

Weekends Only

Lakeview is not one of the prisons that take visits on weekday holidays under the NYSDOCCS update effective 7 September 2026, and its 2026 schedule lists Saturdays and Sundays only.

Hours, and the 2:30 PM Line

Visits run 9:00 AM to 3:00 PM. The latest you can arrive is 2:30 PM.

The child under five has to sit on an adult’s lap, and the facility page adds that cross visits are not allowed.

Special Housing

Anyone in the Special Housing Unit at Lakeview is allowed one non-legal visit within a seven-day period, during normal visiting hours. SHU visits take place on Saturdays, and visits for people in the SDP unit on Saturdays and Sundays.

When the Room Is Full

If space runs short, NYSDOCCS ends visits in a published order:

  1. Visitors who volunteer to leave.
  2. Local visitors, from within 100 miles, after three hours.
  3. Visitors from further away, after three hours.

Visitors who have not seen the person in six months are given special consideration.

Three Visitors, and the Under Fives

Three visitors at a time, plus one child under the age of five, who does not count toward the three.

A child of five or older does count, so three adults and a six year old is a group of four and will not fit.

How a Visit Is Arranged

Nothing needs booking for a regular visit. Under NYSDOCCS rules you can visit during visiting hours with proper photo identification, as long as the person inside agrees to the visit.

On a first visit, staff take your photograph for the visitor identification system and you sign a statement agreeing to the visiting rules. Leave time for it before the arrival cutoff.

Some visitors need advance written approval: people on probation or parole, NYSDOCCS staff, volunteers, contract workers, and anyone with past or pending criminal cases.

Children are straightforward. Their own children can visit without written permission where the parent’s name is on the birth certificate. A child under eighteen visiting without a parent or guardian needs the parent’s written permission.

Getting to Lakeview

The prison is at 9300 Lake Avenue in the village of Brocton, Chautauqua County, near the Lake Erie shore.

FromApproximate journey
BuffaloAbout an hour
RochesterAbout two hours
New York CityAbout seven hours

The Chautauqua County Jail is in Mayville, a different place run by the county. Lakeview’s own visitors come to Lake Avenue in Brocton.

The free state visitor bus serves Lakeview, which makes a seven hour journey from New York City a lot more manageable for a visit that only comes every two weeks.

What to Bring

Photo identification for everyone over sixteen, and the visit does not proceed without it.

Phones, bags and electronics stay in the car.

If you are bringing money, the visitor lockbox takes $50 in cash a day in total, however many of you are visiting, and it takes money orders and checks as well.

Between the Fortnightly Visits

A visit every two weeks leaves thirteen days in between.

Calls from every New York state prison have been free since August 2025, and letters and photographs fill the rest. Pigeonly sends both from your phone, addressed to P.O. Box T in Brocton, so the weeks without a visit are not silent ones.

Families Also Ask

6 of 8 questions

Q

How often can I visit Lakeview Correctional Facility?

People in the Shock and drug treatment programmes get one visit every two weeks, on a Saturday or Sunday set by their housing unit.

Visitation
Q

What are the visiting hours at Lakeview?

Weekends, 9:00 AM to 3:00 PM, with the latest arrival at 2:30 PM.

Visitation
Q

Can I visit in the first two weeks?

No. Drug treatment participants get no visits during their first two weeks of orientation, and Shock visits are held until two weeks are complete.

Visitation
Q

How do I know which weekend is ours?

The schedule rotates by housing unit and programme. NYSDOCCS asks families to contact the facility, on 716-792-7100, to confirm eligibility.

Visitation
Q

Does Lakeview open on weekday holidays?

No. Lakeview is not on the NYSDOCCS list of prisons that take visits on weekday holidays. Visits are on weekends only.

Visitation
Q

Is there a free bus to Lakeview?

Yes. Lakeview is one of the 18 prisons served by the free state visitor bus programme run with NYSDOCCS.

Visitation
Q

Do I need to book a visit?

No. A regular visit needs no appointment. Turn up during visiting hours with photo identification, as long as the person inside agrees to the visit. On a first visit staff photograph you for the visitor ID system and you sign a statement agreeing to the rules.

Visitation
Q

Can my children visit?

Yes. Their own children can visit without written permission where the parent's name is on the birth certificate. A child under eighteen visiting without a parent or guardian needs the parent's written permission.

Visitation

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 30, 2026. Official source: doccs.ny.gov/location/lakeview-shock-incarceration-correctional-facility ›