Global Tel Link (GTL) | How to Get Inmate Calls

Updated on 7/20/2023

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Global Tel Link (GTL), is a provider of Jail and Prison Inmate Calling services.

What is Global Tel Link

Global Tel Link as founded in 1980, Headquartered in Reston, Virginia, USA, the Company serves approximately 2,300 facilities and 1.8 million inmates across the 50 States in the USA.

In 1980 GTL was listed under the name of Global Telcoin, Inc. Brian D. Oliver as Chief Executive Officer (CEO), Jeffrey Haidinger as President and Chief Operating Officer (COO) and Steve Yow as Chief Financial Officer (CFO). Later on, Company changed its name to Global Tel *Link Corporation in 1999.

Global Tel Link (GTL) continues to be at the forefront of the constantly evolving market, with the history of building better products and continuing to do so.

GTL continues to control 50% of the Inmate calling services with an approximate value of $1.2 billion in telecommunications industry.

At GTL, their mission is to create impactful connections and provide industry-leading service. They give incarcerated individuals the ability to stay engaged with their support networks by making meaningful connections through their products and services.

Regardless of past life choices, socioeconomic status or criminal history, they make sure everyone has access to technology and education to improve their personal outcomes during incarceration and post-release.

Products & Services

Products and services offered by Global Tel Link (GTL) are deployed in U.S states and over 650 counties also providing service to the Federal Bureau of Prisons.

With inmate telephone system, GTL continues to score the best in the market with various discounts and benefits for their customers.

By 1999 Global Tel Link became one of the best provider of Inmate calling service by switching to new advance technology, servers, billing and provisioning systems which increased the capacity of traffic by twenty percent.

GTL also introduced Universal International Free Phone Numbers (UIFN) in 1999 to its customers, which did wonder in the market and became popular and beneficial to the families of the inmates.

Inmate Telephone Systems

GTL’s feature-rich Inmate Telephone System is a turnkey solution that comes complete with all hardware and software, including the telephone network, circuits, monitoring and recording system, call-control system, secure database, telephones, workstations, printers, and associated software.

Visitation Management

Message Link provides an electronic alternative to an otherwise inefficient and potentially tainted communication method.

As contraband and cryptic messages are entering correctional facilities through an ever-rising level of creativity, Message Link provides a secure, controlled environment for inmate messaging.

How to Receive Calls from an inmate using Global Tel Link (GTL)

In order to receive calls from an inmate(or collect calls from inmate) make sure your inmate complete and sign an offender Telephone list, 20 names for 20 individual needs to be identified regardless of whether they have the same number.

How To Add Money To Your Global Tel Link Account

The customers can pay their bills through Credit Cards; Visa, Master cards, Discover, payments are also accepted by Check, Money Order and Western Union, being a licensed money transmitter GTL have implement a security approach to protect customer information.

GTL keeps in mind the convenience of their customer which is why various payment solutions have been introduced.

Prepaid Collect: GTL’s prepaid collects option, Advance Pay allows friends and family of an inmate to set up calling account for their phone number so whenever a call is made to a prepaid number, charges are deducted directly from the account.

Prepaid accounts can be setup for all types of number (Landline/ Mobile Phone) .

Debit: An inmate can be in control of their phone account with debit calling, Debit minutes can be purchased from the commissary, which they can use to call their family and friends.

Collect Call charges will remain the same on your monthly phone bill as they do today for a call approved to certain numbers.

Please note Collect calls cannot be made to office phones, cell phones or hospital numbers.

At Pigeonly we offer discounted rates in order to provide the financial savings to the family of an inmate.

As we know international rates are usually high in most countries with Pigeonly you can save on international long distance calls.

With just one click you can Sign-Up and start using our service.

After Signing up you need to enter the Facility location of your inmate; enter the state where your inmate is located and then the name of the facility.

After selecting the location of your inmate you need to enter your details (Name, Address, Cell Phone, Credit Card Number).

married in prison

Save on every call by Signing with Pigeonly Voice today, setup is quick, easy and affordable.

Benefits of using Pigeonly for your Global Tel Link Phone Calls

  • Cheaper Calling Rates
  • Instant Activation
  • U.S and International Calls
  • No Contract
  • Cancel Anytime
  • All calls go only to your Phone Number
  • No Signup fee

Contact Global Tel link

For any assistance with GTL call 1 (877) 650-4249 or feel free to contact Pigeonly, we will help you with everything.