Facility Info
Mesquite Police Jail
777 North Galloway Avenue
PO Box 850137
Mesquite, TX 75185-0137
Dallas County, Texas
Contact
972-216-6243Find Your Loved One
Inmate search results may not always update instantly. Processing times following intake or transfer can affect when a name appears in public lookup tools.
Checking again later the same day or the following day can often resolve missing results.
Keeping a record of confirmed inmate details ensures smoother communication going forward.
Families can also search for their inmates on the Mesquite Police Jail official website or use the Texas state site and Bureau of Prisons site for additional resources.
Tips for searching:
- Enter the first or last name, or search with just the first few letters
- Booking numbers may contain letters and numbers, for example 12345A
- Once you find the correct inmate, you'll have options to communicate by phone, letters, and photos
How to Find Your Loved One
Follow these simple steps to connect
Search
Use our search tool to find your loved one in our database.
Verify
Make sure to check if the facility is county, state, or federal.
Connect
Find your loved one and select from services to keep in touch.
Register
Register with Pigeonly (free) and get your loved one's contact information.
Visitation Information
Visiting a loved one at Mesquite Police Jail can be an emotional experience, and knowing what to expect can help ease the process. Before your visit, it's important to ensure that you are on the approved visitation list by contacting the facility directly.
Arriving at least 15 minutes before your scheduled time is strongly recommended to allow for check-in and security screenings.
Connect With Your Loved OneVisitation Hours
These visiting hours may be outdated. Please contact the facility at 972-216-6243 for current information.
How to Schedule a Visit
To schedule a visit at Mesquite Police Jail, visitors must schedule one day in advance. All visitors are requested to arrive at least 15 minutes before their scheduled time.
Visitors are required to show a valid photo ID at check-in.
Contact the facility at 972-216-6243 to schedule an appointment and check available time slots, as inmates are allowed one visit per day.
Visitation is a privilege and can be restricted if rules are violated.
Visitation Rules
Before heading to visit your loved one, confirm that you are on their approved visitation list by contacting the facility.
Visitors cannot have a felony conviction and must present a current government-issued ID. Visitors under 16 must be accompanied by a legal guardian.
All visitors need to be pre-approved by Mesquite Police Jail. Until you receive confirmation, we don't suggest making the trip.
Respect the facility's rules, including dedicated visiting times and days. All visitors are searched before and after visits for security reasons.
Follow the dress code or visitation may be refused. All visitors must present a valid ID at check-in.
Prohibited Items
The following items are strictly prohibited:
Dress Code
Visitors must be fully and appropriately dressed. Female visitors must wear bras and are not allowed to wear provocative clothing. Male visitors must wear shirts. The appropriateness of dress is determined by the Shift Commander.
For Men:
- Plain, sleeved shirts
- Long pants
- Avoid graphic tees, tank tops, hooded shirts
For Women, avoid:
- Spaghetti straps
- Halter tops
- Low-cut shirts
- Tight-fitting bottoms
- Leggings / Yoga pants
- Ripped or torn clothing
Footwear must cover entire foot. Avoid:
- Sandals
- Flip-flops
- Open-toed shoes
Heels might be acceptable, but opt for flat-soled shoes to be safe. Accessories should be minimal; religious headwear is usually permitted after verification. Always check with the facility before your visit and consider bringing a spare outfit.
Send Letters to Your Loved One
Sending mail to your loved one is simple and straightforward. Type it from your mobile device and let Pigeonly handle the rest.
How it Works:
Create a free account with Pigeonly
Add your loved one to your account
Type your letter from your mobile device
Subscribe to the $5 plan for unlimited letters, photos, & more
Pigeonly will print and ship your letter
Mail Delivery Schedule
Mail is delivered Mondays through Fridays, except on legal holidays. There is no limit to the amount of mail someone can receive. However, excessive pictures and letters may delay their distribution. Each letter or package gets screened before delivery.
Mail Guidelines
• No limit for the number of pages in a letter. Nothing larger than 8 inches wide or 10 inches tall is permitted.
• Photos must be on plain white paper or photo paper. Polaroid photos are not allowed.
• All incoming mail needs correct details (full name, booking number, facility address). Abbreviations are prohibited.
• Mail containing pictures or messages outside of the envelope will be restricted.
How to Send Mail
Method 1: Online (Recommended)
Send mail directly from your phone, tablet, or computer without leaving home:
- • Ensure your loved one is added to your account
- • Upload photos from your device
- • Optionally include a written letter with your photo order
Note: Mail sent using Pigeonly usually reaches the facility in 3 to 5 business days.
Method 2: Traditional Mailing
If you prefer to handle the mailing process manually:
- • Print the photos yourself
- • Visit the post office to send your mail using the address below
Mailing Address:
Inmate Full Name & ID Number
777 North Galloway Avenue
PO Box 850137, Mesquite, TX, 75185-0137
Important Tips
- • Photo Size: All photos must be 4x6 inches or smaller
- • Photo Type: Use only single-layer printed photos
- • Labeling: Write the inmate's full name and ID on the back of each photo
- • Envelope: Use a completely white envelope
- • Service: Use only the United States Postal Service
Care Packages
Sending a care package to your loved one is a thoughtful way to show you care. These packages can contain items such as clothing, food, shoes, snacks, and personal hygiene products.
However, the specifics on sending care packages vary by facility:
- • Some facilities allow direct care packages from loved ones with items on an approved list
- • Other facilities mandate that packages must come from specific approved vendors
Approved Care Package Programs:
- • mycarepack.com
- • accesscatalog.com
- • Access Securepak
- • Access Corrections
- • Union Supply Direct
Stay Connected by Phone
To set up phone calls with your loved one, follow these general steps:
Select a Phone Service Provider
Most correctional facilities partner with third-party providers like Securus, GTL, or ICSolutions. Visit their website or contact customer service to create an account.
Create an Account
Set up a prepaid account or choose to receive collect calls by providing your phone number, personal details, and payment information.
Add Funds
Deposit funds into the account to cover call costs. Prepaid accounts help manage expenses and prevent call interruptions.
Approval for Contact
Ensure your loved one adds your phone number to their approved contact list. Some facilities may require a written request.
Understand Call Monitoring
Calls are monitored and recorded for security purposes, except for legal communications.
Check for Restrictions
Be aware of time limits and restrictions on three-way or toll-free calls.
Let Us Help You Save on Calls
The cost of calls can be expensive. We can help you get the best rates available.
How Our Service Works:
Create a calling account starting at just $4.99 to get a phone number with the best available rates
You'll receive a best-rate number designed to reduce the cost of your calls
When your loved one dials this number, the call will be automatically forwarded to your phone
Stay connected at the lowest calling rates offered by your facility
Send Money for Commissary
Ways to Add Funds
Friends and relatives have multiple options to add funds to a commissary account:
Online Transfers
Funds can be transferred online via ConnectNetwork.com. system, which may charge a nominal fee for this service.
Kiosk Transactions
A self-service kiosk is available in the detention center's lobby for cash or card deposits.
Money Orders
Money orders or cashier's checks can be sent directly to the facility, along with the inmate's name and ID number.
Online Services
Many facilities partner with online money transfer services. Common providers include:
- • JPay: Available via website, mobile app, or customer service line
- • Access Corrections: Available online and through their app
- • Western Union: Transfer online, by phone, or at a location
- • MoneyGram: Transfer online, by phone, or at a location
Steps to Send Money Online
- Identify the service provider the facility uses
- Create an account on the service provider's website or app
- Enter inmate information (full name, ID number, facility name)
- Choose payment method (credit card, debit card, bank transfer)
- Complete the transaction
Send Money by Mail
Use the United States Postal Service to mail a money order or cashier's check to:
Inmate Full Name - Booking Number
Facility Name
777 North Galloway Avenue, PO Box 850137
Mesquite, TX, 75185-0137
Important Reminders:
- • Do not include any additional mail in the envelope
- • No personal checks will be accepted
- • Do not send cash
Available Commissary Items
Food Items:
- • Snacks: cookies, pastries, candies
- • Canned goods: tuna, mackerel, others
- • Beverages: coffee, tea, soft drinks, energy drinks
- • Ready-to-eat meals: pizza, hamburgers
Hygiene Products:
- • Shampoo, soap, and grooming supplies
- • Deodorant and dental care items
- • Toilet paper and creams
Clothing:
- • Sweatpants, sneakers, shorts
- • Underwear and socks
Miscellaneous:
- • Stamps and stationery for communication
- • Electronics such as radios and tablets (availability varies)
Spending Limits
Usually, there is a monthly spending limit on commissary purchases ranging from $200 to $300.
Contact the facility directly at 972-216-6243 to confirm current spending limits.
Facility Location & Directions
Find driving directions to the facility below.
777 North Galloway Avenue, Mesquite, TX 75185
Contact Information
Address: 777 North Galloway Avenue, PO Box 850137, Mesquite, TX 75185-0137
Phone: 972-216-6243
What to Expect When Visiting
Visiting your loved one can be a smoother experience if you know what to expect. The facility provides several visitor amenities and services to ensure comfort and convenience during your visit.
Visitor Amenities
Waiting Areas:
- • Comfortable seating in designated waiting areas
- • Restrooms available for visitors
- • Vending machines for snacks or beverages (availability varies)
Visitor Services
Information Desk:
- • Staffed personnel to answer questions or provide directions
- • Help verify visitation status or clarify facility rules
Assistance Points:
- • Help verify visitation schedules and clarify policies
- • Signage and maps available for navigation
- • First-time visitors encouraged to ask for help
Accessibility Features
Parking:
- • Designated parking spaces for individuals with disabilities near the main entrance
Ramps and Elevators:
- • Ramps available to accommodate wheelchair users and those with limited mobility
- • Elevators provided for accessing multiple levels
Additional Assistance:
- • Contact the facility in advance to arrange accommodations for wheelchairs or mobility aids
By offering these amenities, services, and accessibility features, the facility aims to create a supportive environment where visitors can focus on connecting with their loved ones.