FCI Talladega Phone Calls & Messaging. TRUFONE and TRULINCS

TRUFONE handles calls with a nine-digit Phone Access Code. TRULINCS handles electronic messaging.

Stay Connected

Set Up Phone Calls for a Loved One in FCI Talladega, AL

Create your phone account in minutes

Overview

FCI Talladega uses TRUFONE for inmate phone calls, tied to a nine-digit Phone Access Code (PAC) issued to each person in custody, the same system used across many BOP facilities. TRULINCS, the Trust Fund Limited Inmate Computer System, handles electronic messaging and account balance checks. Specific per-minute call rates weren’t confirmed for this facility in this research, so check with the facility directly for current pricing.

Quick Facts

Phone system: TRUFONE, using a nine-digit Phone Access Code (PAC) issued to each inmate.
Messaging and account system: TRULINCS (Trust Fund Limited Inmate Computer System).
TRULINCS also handles phone and commissary account balance checks.
Specific per-minute phone rates weren't confirmed for this facility in this research. Confirm with the facility.
To start electronic messaging, add your email as a contact, then accept the system-generated invitation TRULINCS sends you.
TRU-Units, or message credits, can be purchased for the TRULINCS account.
Calls and messages through these systems are monitored, as at every BOP facility.

How TRUFONE Works

TRUFONE is the phone system used at FCI Talladega, consistent with many other BOP facilities. Each person in custody is issued a nine-digit Phone Access Code, or PAC, which he uses to place calls. Specific per-minute rates weren’t confirmed for FCI Talladega in this research, so ask the facility, or check with TRUFONE directly, to confirm current pricing before you expect calls. The facility’s current phone number could not be confirmed in this research; check bop.gov/locations/institutions/tdg/ for the current listing.

How TRULINCS Works

TRULINCS, short for Trust Fund Limited Inmate Computer System, is the electronic messaging and account-management system used across BOP facilities, including FCI Talladega. Through TRULINCS, an inmate can send and receive electronic messages and check his phone and commissary account balances.

Setting Up Electronic Messaging

To start exchanging electronic messages, the incarcerated person adds your email address as a contact in his TRULINCS account. Once he does, the system sends you a system-generated invitation to begin exchanging messages. You need to accept this invitation before messages can go back and forth. If you’re expecting to hear from someone at FCI Talladega and haven’t received this invitation, ask him to check that your email address was entered correctly in his TRULINCS contact list.

Funding a TRULINCS Account

TRU-Units, which function as message credits, can be purchased for use with the TRULINCS messaging system. The exact relationship between TRU-Unit purchases and the general BOP deposit process covered in the send money guide wasn’t detailed in the sources reviewed for this page, so confirm with the facility or through the TRULINCS system itself how to fund messaging specifically.

Calls and Messages Are Monitored

As with virtually every BOP facility, phone calls placed through TRUFONE and electronic messages sent through TRULINCS are subject to monitoring, consistent with standard federal correctional policy.

What Wasn’t Confirmed, and What to Ask

Several details about FCI Talladega’s phone and messaging system weren’t confirmed from an official source in this research:

The exact per-minute call rate.
Call time limits, if any.
Whether video calling is available in addition to voice calls and TRULINCS messages.
The facility’s current phone number.

Ask about all of these when you reach the facility, using the current contact information at bop.gov/locations/institutions/tdg/.

If Calls or Messages Aren’t Working

Confirm your phone number and email address were entered correctly in his TRUFONE and TRULINCS contact information. Some cell carriers block calls from correctional facilities by default, so check with your carrier if calls won’t connect at all. For account or technical issues specific to TRUFONE or TRULINCS, ask the facility how to reach the vendor’s support line.

Alternatives While You Wait

If you’re having trouble reaching someone by phone or electronic message, consider mailing a letter through the mail and photos guide as a backup way to stay in touch.

Families Also Ask

6 of 9 questions

Who provides phone service at FCI Talladega?

TRUFONE. Each inmate is issued a nine-digit Phone Access Code, or PAC, to place calls.

Phone Calls

What does it cost to call someone at FCI Talladega?

Specific per-minute rates weren't confirmed for this facility in this research. Check bop.gov/locations/institutions/tdg/ for current contact information and ask when you call.

Phone Calls

What is TRULINCS?

TRULINCS, the Trust Fund Limited Inmate Computer System, is FCI Talladega's electronic messaging and account system. Inmates use it to send and receive messages and check phone and commissary balances.

Phone Calls

How do I start exchanging electronic messages with someone at FCI Talladega?

The incarcerated person adds your email address as a contact in his TRULINCS account. TRULINCS then sends you a system-generated invitation, and you need to accept it before messages can be exchanged.

Phone Calls

What are TRU-Units?

TRU-Units are message credits that can be purchased for a TRULINCS account, used for sending electronic messages.

Phone Calls

Can I call into FCI Talladega to reach someone?

No. Federal inmate phone systems only allow outgoing calls from the facility. The person in custody has to call you; you cannot call in to reach them.

Phone Calls

Are calls and messages monitored?

Yes. As with virtually all BOP facilities, phone calls through TRUFONE and electronic messages through TRULINCS are monitored.

Phone Calls

What if calls keep failing to connect?

Check that your phone number is correct in his TRUFONE account first. Some cell carriers block correctional facility calls by default, so check with your carrier.

Phone Calls