How to Send Money to Fountain
Go to www.accesscorrections.com, call (866) 345-1884 to deposit by phone with a debit or credit card, visit a CashPayToday retail location to deposit cash, or mail a money order with a deposit coupon. In every case, you’ll need the inmate’s full legal name and their AIS number to make sure the deposit reaches the right account.
Fee Schedule
Access Corrections charges a processing fee based on the deposit amount and the method you use. Money orders carry no fee at all.
| Deposit Amount | Internet | Phone | Walk-In | Money Order |
|---|
| $0.01 - $25.00 | $2.95 | $3.95 | $3.95 | No charge |
| $25.01 - $100.00 | $5.95 | $6.95 | $3.95 | No charge |
| $100.01 - $200.00 | $5.95 | $7.95 | $3.95 | No charge |
| $200.01 - $300.00 | $5.95 | $7.95 | $3.95 | No charge |
| $300.01 - $900.00 | $7.95 | $9.95 | $3.95 | No charge |
Credit card companies may add their own separate cash advance fee on top of this schedule. Access Corrections doesn’t control that fee, so check with your card issuer if you want to avoid it.
Depositing Online or by Phone
At www.accesscorrections.com, create an account, search for the inmate by name and AIS number, and pay by debit or credit card. To deposit by phone instead, call (866) 345-1884, which is available 24 hours a day, and follow the automated prompts to enter the same information.
Depositing Cash in Person
CashPayToday operates over 800 cash deposit locations across Alabama, including many Dollar General and Family Dollar stores. Register at www.CashPayToday.com or call (844) 340-2274 (844-340-CASH) to find a current location near you before you go, since availability can change.
Sending a Money Order by Mail
Mail a money order along with a deposit coupon to:
Secure Deposits - Alabama DOC
PO Box 12486
St. Louis, MO 63132
Get a deposit coupon from www.accesscorrections.com or by requesting one at the facility. Write the inmate’s full name and AIS number on the money order itself, not only the envelope. Mailed deposits take longer to process than online, phone, or walk-in deposits because they have to be physically received first.
What You Always Need
Every deposit method requires the inmate’s full legal name and their AIS number, the six-digit Alabama Institutional Serial number ADOC assigns to each person in custody. Find it using the ADOC inmate locator if you don’t already have it. A deposit submitted with the wrong name or AIS number can be delayed or misapplied.
If a Deposit Fails or Doesn’t Show Up
First double-check the spelling of the name and the AIS number, since a mismatch is the most common cause of a delayed or failed deposit. If the payment went through on your end but hasn’t posted to the inmate’s account after a few business days, contact Access Corrections through www.accesscorrections.com or call (866) 345-1884. For questions specific to Fountain’s account processing, call the facility at (251) 368-8122.
If the Person Transfers
If the person you’re sending money to is transferred to a different ADOC facility, their account and AIS number stay with them. You don’t need to open a new account, but confirm their current location with the ADOC inmate locator before making a new deposit if you’re unsure where they’ve been moved. This matters at Fountain specifically since William C. Holman Correctional Facility, a separate institution, sits nearby, and mixing up the two Atmore facilities could send your inquiry to the wrong place.
Restitution and Court-Ordered Deductions
ADOC’s statewide handbook notes that inmate accounts can be subject to court-ordered restitution or other deductions before funds become available for commissary spending. This isn’t unique to Fountain. If you notice a deposit isn’t reflecting the full amount on the person’s spendable balance, ask the facility at (251) 368-8122 whether a deduction applies to their account.
Incentive Packages Are a Separate System
Union Supply is ADOC’s approved vendor for Property and Hygiene incentive packages, which is different from everyday commissary funded through Access Corrections. Order online at alinmatepackage.com, by phone at (562) 361-5715, or by mail to Union Supply, 2500 Regent Blvd. Dept 651, Dallas, TX 75261-9059. These packages run during specific seasonal ordering windows announced by ADOC, so check alinmatepackage.com for the current window instead of assuming one is always open. ADOC’s site also links a separate footwear package option at doc.alabama.gov/InmateFootwearPackage.aspx; check that page directly for current details.
All information on this page comes directly from official government and facility sources.
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Last verified July 21, 2026.