How to Send Money to Marin County Jail | Pigeonly
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How to Send Money to Marin County Jail

Commissary, phone and tablet are three separate accounts here, and families routinely fund the wrong one. Send photos and letters too.

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Overview

Marin County splits money three ways, and the split is the thing to understand before you send anything. Commissary and trust money runs through Access Corrections. Phone money and tablet money are two more accounts again, both through ConnectNetwork. Care packages come from a fourth site. All four are official, all four are named by the Sheriff, and money put on the wrong one does not move across. What the county never publishes is what any of it costs.

Quick Facts

  • 1 Access Corrections holds the commissary and trust account
  • 2 Deposit online, by phone at 866-345-1884, or at the lobby kiosk
  • 3 The lobby kiosk takes cash and cards and charges an unstated fee
  • 4 The lobby window itself takes no money at all
  • 5 Money orders go to the jail, made out to Marin County Jail
  • 6 Cash sent in the mail is returned to the sender
  • 7 Phone and tablet money sit in separate ConnectNetwork accounts
  • 8 Care packages are ordered from marinpackages.com

Which Account Buys What

This is the part worth getting right first time.

Access Corrections holds what the county calls the Keefe or commissary account. That is the money for food, hygiene items, writing materials and phone cards bought from the store inside.

ConnectNetwork holds two further accounts. One funds the tablet, described by the county as adding money to the Debt Link. The other funds the phone, described as the PIN Debt. Those are separate balances from each other and from commissary.

marinpackages.com is where a family orders a care package, which is a purchase rather than a deposit.

Money on one does not move to another. A family that puts everything on commissary and then wonders why calls are not connecting has hit the most common mistake at this jail.

Four Ways to Fund Commissary

The Sheriff lists these in its own order.

Online, at accesscorrections.com.

By phone, on 866-345-1884. The person’s ID number is required.

At the lobby kiosk, which takes cash and credit or debit cards, for a fee. The county states there is a fee and never states what it is.

By mail, as a money order made out to Marin County Jail, carrying the person’s name and ID number.

One rule sits alongside all four: the lobby window will not accept money. The kiosk is the in-person route, not the counter.

The Money Order Rules

The county is specific. The only acceptable form is a money order listing the amount, the person’s name, and the name of whoever bought the money order.

If cash is sent, it will be returned to the sender. That is published in those words.

The Custody Manual adds detail on what the jail will deposit from the mail: cash, money orders, and checks issued by a federal, state, county or city government agency. Personal checks and payroll checks are not deposited. They are forwarded to personal property storage, meaning they sit with the person’s belongings until release rather than becoming spendable money.

The 48-Hour Release Window

This one is specific to Marin and worth knowing on day one.

The Sheriff states that a person will be allowed to release any money they came to jail with, as long as it is within the first 48 hours of incarceration.

So if someone was booked with cash on them and a family member needs it for rent, a car payment or a lawyer, the easy version of that has a two-day deadline.

It is not impossible afterwards, it just gets slower. Past 48 hours the person has to fill out a request form stating how much money and who it goes to, and that request goes to the on-duty Sergeant, who can approve or deny it. So the money is not locked away, but it stops being automatic.

Bail Is Not the Same Money

Bail does not go through any of the accounts above, and the jail takes it 24 hours a day.

Accepted: cash, a postal or bank money order made out to the Clerk of the Court, a surety bond from a California-based bonding company, or a cash advance through GovPay on 888-604-7888.

No personal checks are accepted at the jail for bail at any time.

Before you pay anything, note that the county warns the bail figure on its public booking log may be an approximation, and directs you to 415-473-6653 for the exact amount.

What Marin Never Publishes

  • The kiosk fee. Described as a fee, with no figure anywhere.
  • Online and phone deposit fees.
  • Any deposit minimum or maximum.
  • How long a deposit takes to become spendable.
  • A weekly commissary spending limit.
  • What happens to a balance on release or transfer.

We are not going to fill those in from another county’s vendor page. Access Corrections shows you the fee at the payment screen before you confirm, which is the reliable way to learn it.

A Note on the Published Deposit Line

The county’s page lists 800-183-8314 for adding money to a phone account. That prefix does not exist in the North American toll-free system, so it looks like a typo on the county’s own page. Use the ConnectNetwork customer service line, 877-650-4249, rather than assuming the printed number works.

Ask These When You Call 415-473-6655

  1. What does the lobby kiosk charge on a $50 deposit?
  2. Is there a minimum or maximum on a single deposit?
  3. How long before a deposit can be spent at commissary?
  4. Which account pays for phone calls, and which for the tablet?
  5. Is there a weekly limit on commissary spending?
  6. What happens to money on the books when someone is released or transferred?
  7. Is 800-183-8314 a working number, and if not, what should I dial?

Families Also Ask

6 of 7 questions

Q

How do I put money on someone's commissary at Marin County Jail?

Through Access Corrections, four ways: online at accesscorrections.com, by phone on 866-345-1884 with the person's ID number, at the kiosk in the jail lobby which takes cash and cards for a fee, or by money order made out to Marin County Jail carrying the person's name and ID number. The lobby window itself does not accept money.

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Q

Why can they not make calls even though I sent money?

Almost certainly because the money went to the wrong account. Marin runs three: commissary and trust through Access Corrections, and two more through ConnectNetwork, one for the tablet and one for the phone. Money on the commissary account does not move across to the phone account. Phone credit is funded as the PIN Debt through ConnectNetwork.

Send Money
Q

Can I send cash in the mail?

No. Marin County states that if cash is sent it will be returned to the sender. The only form accepted by mail is a money order listing the amount, the person's name, and the name of the purchaser, made out to Marin County Jail. Personal checks and payroll checks are not deposited either, they go into the person's stored property.

Send Money
Q

What does a deposit cost?

Not published. The Sheriff's Office states that the lobby kiosk charges a fee but never gives a figure, and publishes no fee for the online or phone routes either. Access Corrections shows the fee at the payment screen before you confirm, which is the only reliable way to find out.

Send Money
Q

My relative had cash on them when they were arrested. Can I get it?

Yes, and it is easiest in the first two days. Marin County states that a person will be allowed to release any money they came to jail with, as long as it is within the first 48 hours of incarceration. After that it still can be done, but the person has to submit a request form naming the amount and the recipient, and the on-duty Sergeant approves or denies it. Call 415-473-6655 if that money is needed outside.

Send Money
Q

How do I pay bail?

Bail is separate from every account above and the jail accepts it 24 hours a day. It takes cash, a postal or bank money order made out to the Clerk of the Court, a surety bond from a California-based bonding company, or a GovPay cash advance on 888-604-7888. Personal checks are never accepted for bail. Confirm the exact amount on 415-473-6653 first, because the public booking log figure may be an approximation.

Send Money
Q

Can I send a care package?

Yes, from marinpackages.com, which the Sheriff's Office names for commissary purchases made by family. That is a purchase rather than a deposit, so it does not add to the person's balance. No package limit or delivery schedule is published by the county.

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 9, 2026.