Which Account Buys What
This is the part worth getting right first time.
Access Corrections holds what the county calls the Keefe or commissary account. That is the money for food, hygiene items, writing materials and phone cards bought from the store inside.
ConnectNetwork holds two further accounts. One funds the tablet, described by the county as adding money to the Debt Link. The other funds the phone, described as the PIN Debt. Those are separate balances from each other and from commissary.
marinpackages.com is where a family orders a care package, which is a purchase rather than a deposit.
Money on one does not move to another. A family that puts everything on commissary and then wonders why calls are not connecting has hit the most common mistake at this jail.
Four Ways to Fund Commissary
The Sheriff lists these in its own order.
Online, at accesscorrections.com.
By phone, on 866-345-1884. The person’s ID number is required.
At the lobby kiosk, which takes cash and credit or debit cards, for a fee. The county states there is a fee and never states what it is.
By mail, as a money order made out to Marin County Jail, carrying the person’s name and ID number.
One rule sits alongside all four: the lobby window will not accept money. The kiosk is the in-person route, not the counter.
The Money Order Rules
The county is specific. The only acceptable form is a money order listing the amount, the person’s name, and the name of whoever bought the money order.
If cash is sent, it will be returned to the sender. That is published in those words.
The Custody Manual adds detail on what the jail will deposit from the mail: cash, money orders, and checks issued by a federal, state, county or city government agency. Personal checks and payroll checks are not deposited. They are forwarded to personal property storage, meaning they sit with the person’s belongings until release rather than becoming spendable money.
The 48-Hour Release Window
This one is specific to Marin and worth knowing on day one.
The Sheriff states that a person will be allowed to release any money they came to jail with, as long as it is within the first 48 hours of incarceration.
So if someone was booked with cash on them and a family member needs it for rent, a car payment or a lawyer, the easy version of that has a two-day deadline.
It is not impossible afterwards, it just gets slower. Past 48 hours the person has to fill out a request form stating how much money and who it goes to, and that request goes to the on-duty Sergeant, who can approve or deny it. So the money is not locked away, but it stops being automatic.
Bail Is Not the Same Money
Bail does not go through any of the accounts above, and the jail takes it 24 hours a day.
Accepted: cash, a postal or bank money order made out to the Clerk of the Court, a surety bond from a California-based bonding company, or a cash advance through GovPay on 888-604-7888.
No personal checks are accepted at the jail for bail at any time.
Before you pay anything, note that the county warns the bail figure on its public booking log may be an approximation, and directs you to 415-473-6653 for the exact amount.
What Marin Never Publishes
- The kiosk fee. Described as a fee, with no figure anywhere.
- Online and phone deposit fees.
- Any deposit minimum or maximum.
- How long a deposit takes to become spendable.
- A weekly commissary spending limit.
- What happens to a balance on release or transfer.
We are not going to fill those in from another county’s vendor page. Access Corrections shows you the fee at the payment screen before you confirm, which is the reliable way to learn it.
A Note on the Published Deposit Line
The county’s page lists 800-183-8314 for adding money to a phone account. That prefix does not exist in the North American toll-free system, so it looks like a typo on the county’s own page. Use the ConnectNetwork customer service line, 877-650-4249, rather than assuming the printed number works.
Ask These When You Call 415-473-6655
- What does the lobby kiosk charge on a $50 deposit?
- Is there a minimum or maximum on a single deposit?
- How long before a deposit can be spent at commissary?
- Which account pays for phone calls, and which for the tablet?
- Is there a weekly limit on commissary spending?
- What happens to money on the books when someone is released or transferred?
- Is 800-183-8314 a working number, and if not, what should I dial?
All information on this page comes directly from official government and facility sources.
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Last verified September 9, 2026.