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Phone Calls at Joseph V. Conte Facility

The current phone vendor was not confirmed during research. Call 954-831-5900 to ask about the current provider and account setup.

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Overview

Joseph V. Conte Facility is operated by the Broward Sheriff’s Office, not the Florida Department of Corrections, so it does not use FDC’s statewide ConnectNetwork/AdvancePay system used at state prisons. BSO contracts with its own phone provider for its jail facilities, but the current vendor name, rates, and account setup process were not confirmed for this facility during research. As with most jails, the inmate calls out. You typically cannot call in directly. Call 954-831-5900 to ask which vendor is currently in use.

Quick Facts

This facility does not use FDC's statewide ConnectNetwork/AdvancePay system
The current phone vendor for BSO jail facilities was not confirmed during research
Call 954-831-5900 to ask which provider is in use and how to set up an account
As with most jails, the inmate calls out. You typically cannot call in directly.
Ask about video visitation or messaging availability at the same time
Confirm current rates and any per-minute or connection fees directly with the vendor once identified

Why This Page Has Fewer Confirmed Details

Joseph V. Conte Facility is a Broward County jail, not an FDC state prison, so it does not use the ConnectNetwork/AdvancePay system covered in this guide’s other Florida facility pages. Broward Sheriff’s Office contracts with its own telephone provider, but the specific vendor, current rates, and account setup steps were not confirmed for this facility from an official source during research.

What to Do Before Expecting a Call

Call 954-831-5900, the Broward Sheriff’s Office correctional information line, and ask:

Which phone company or platform does BSO currently use for inmate calls?
How do I set up a prepaid account to receive calls?
Can the inmate call a cell phone directly, or only a landline?
Are calls monitored and recorded, and are attorney calls handled differently?
Is video calling or messaging available as an alternative?

How Jail Phone Systems Typically Work

At most county jails, the inmate initiates the call from a facility phone. You generally cannot call the facility and be connected to the inmate directly. You may need to set up a prepaid account with the jail’s phone vendor before you can accept calls, or the inmate may be able to call collect depending on the system in place.

Troubleshooting

If you’re having trouble receiving calls, confirm your number is on the inmate’s approved contact list if such a list applies here, and check that your phone carrier isn’t blocking unfamiliar numbers. Call 954-831-5900 for guidance specific to this facility’s phone system.

Families Also Ask

6 of 6 questions

How do phone calls work at Joseph V. Conte Facility?

The current phone vendor was not confirmed during research. Call 954-831-5900 to ask which provider BSO uses and how to set up an account to receive calls.

Phone Calls

Does this facility use ConnectNetwork like Florida state prisons?

No. ConnectNetwork/AdvancePay is used by the Florida Department of Corrections at state prisons. Joseph V. Conte Facility is a Broward County jail with its own separate phone system. Call 954-831-5900 for the current vendor.

Phone Calls

Can I call the inmate directly?

This was not confirmed for this specific facility, but at most jails the inmate calls out and you cannot call in directly. Ask BSO for the exact process when you call 954-831-5900.

Phone Calls

Are calls monitored and recorded?

This was not confirmed for this specific facility, but most jail phone systems monitor and record calls except those to an attorney. Confirm with BSO at 954-831-5900.

Phone Calls

Is video visitation available?

This was not confirmed during research. Ask BSO at 954-831-5900 whether video calling or messaging is available as an alternative to phone calls.

Phone Calls

What if I'm not receiving calls from the inmate?

Confirm your number is set up correctly with the jail's phone vendor and that your carrier isn't blocking unfamiliar numbers. Call 954-831-5900 for facility-specific troubleshooting.

Phone Calls