How to Send Money to North Broward Detention Center

County Jails Handle Funds Differently From FDOC

Do not assume FDOC’s statewide JPay system works here. County jails like this one typically contract their own payment processor separate from the state prison system, and the exact vendor can vary even between jails operated by the same sheriff’s office.

What Broward County Jails Commonly Offer

Broward Sheriff’s Office operates several detention facilities across the county. Based on how the broader BSO system has commonly worked at other locations, families can typically expect to find one or more of these deposit options:

• An online credit or debit card payment portal
• An in-person lobby kiosk at the facility accepting cash, debit, or credit
• A retail cash-payment partner, such as a service available at Walmart or similar stores
• Money orders mailed directly to the facility’s trust account department

Whether North Broward Detention Center offers all of these options, and which vendor manages them, was not confirmed through a live official source during research. Call 954-831-5900 to confirm your options before sending money.

Step 1: Confirm the Inmate Is Still at This Facility

Before sending money, confirm the person you’re trying to reach is currently held at North Broward Detention Center. Call 954-831-5900 to verify custody status, since funds sent to the wrong facility can be delayed or difficult to recover.

Step 2: Gather What You’ll Need

Have the inmate’s full legal name and booking number ready. Most deposit systems, whether online, by kiosk, or by phone, require this information to route your payment to the correct trust account.

Step 3: Choose Your Deposit Method

Once you’ve confirmed the accepted method with the facility, follow the steps for that option:

Online payment: If BSO offers an online portal for this facility, you’ll typically need to create an account, add the inmate’s information, and pay by credit or debit card. Confirm the exact website with 954-831-5900, since using the wrong online portal can send funds to the wrong facility or vendor.

Lobby kiosk: If you’re already visiting the facility, a kiosk may accept cash, debit, or credit directly, posting to the inmate’s account with minimal delay.

Money order by mail: If accepted, write the inmate’s full name and booking number on the money order’s memo line. Confirm the correct mailing address for trust account deposits by calling 954-831-5900, since this can differ from the facility’s general mailing address.

What Funds Typically Cover

At most county jails, money deposited into an inmate’s trust account covers commissary purchases (food, hygiene items, and other approved products), and in some cases can also fund phone or messaging credit if the facility uses a combined account system. Confirm how funds are allocated for this specific facility by calling 954-831-5900.

Restrictions and Special Circumstances

A few situations can affect how deposits work:

• Court-ordered fees or restitution: If a court has ordered part of an inmate’s account balance to go toward fines or restitution, a portion of deposits may be automatically deducted.
• Disciplinary holds: An inmate on disciplinary restriction may have limited commissary access even with funds available.
• Transfers: If the inmate is transferred to a different facility, including a state prison, the trust account balance may not automatically follow them. Call 954-831-5900 to ask about the process for a specific situation.

Troubleshooting a Failed or Missing Deposit

If a deposit doesn’t show up as expected:

1. Confirm you used the currently approved deposit method and vendor for this facility.
2. Double check that the inmate’s name and booking number were entered correctly.
3. Call 954-831-5900 to ask whether the deposit was received and when it’s expected to post.
4. If you used a mailed money order, allow extra time for postal delivery and processing before assuming it was lost.

Avoiding Wrong-Address Rejections

If you’re mailing a money order and you’re unsure whether the facility uses a different address for trust account deposits than its general mailing address, call 954-831-5900 before sending. A mismatched address can cause a return, which delays the inmate’s access to funds by days or weeks.