How to Send Money to South Bay Correctional Facility, FL | Pigeonly
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How to Send Money to South Bay CF

Use Correct Pay at CorrectPay.com/Florida or call (855) 836-3364. Money orders are accepted by mail. You need the inmate's DC number.

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Overview

South Bay Correctional Facility uses Correct Pay as the FDOC statewide money transfer service, the same system used at every Florida state prison regardless of whether The GEO Group or FDOC directly runs the facility. You need the inmate’s DC number. Funds go into the inmate’s trust account and can be used for commissary purchases, phone prepaid balances, and approved program fees. You can send money online, through the mobile app, by phone, or by mailing a money order.

Quick Facts

  • Primary vendor: Correct Pay at CorrectPay.com/Florida
  • Toll-free phone: (855) 836-3364
  • Mobile app: Correct Pay Mobile App on Apple App Store and Google Play
  • You need the inmate's DC number
  • Money orders by mail payable to Correct Pay: FDC Inmate Deposits, PO Box 25900, Bradenton, FL 34206-5900
  • No personal checks or cash by mail
  • Funds usually move with the inmate if they transfer within FDOC

What You Need Before You Send

Get the inmate’s DC number from the FDOC Offender Search at dc.state.fl.us/OffenderSearch/Search.aspx. You need it for every deposit, no matter which method you use.

Option 1: Send Money Online

Go to CorrectPay.com/Florida and create an account. Select Send Money. Enter the inmate’s DC number and last name. Choose your payment method, either a debit card, credit card, or linked bank account, and enter the amount. You will see the service fee before confirming. Online deposits are usually the fastest option, often posting within a few hours to one business day.

Option 2: Send Money by Mobile App

Download the Correct Pay Mobile App from the Apple App Store or Google Play. Create an account or log into an existing one. The app walks you through the same steps as the website: enter the DC number, choose an amount, and confirm the fee. The app is convenient for checking balances or sending repeat deposits from your phone.

Option 3: Send Money by Phone

Call (855) 836-3364. Have the inmate’s DC number, payment information, and amount ready. Phone transactions may carry a higher fee than online deposits, so compare the fee disclosure before confirming.

Option 4: Send Money Through Money Order

Mail a money order to:

Correct Pay / FDC Inmate Deposits PO Box 25900 Bradenton, FL 34206-5900

Write the inmate’s full name and DC number on the money order. Include a copy of your valid government-issued ID. FDOC assesses a bank processing fee for this method. Money orders sent by mail take the longest to post, since they must go through USPS transit plus processing time before the funds appear on the account.

Fees and Processing Times

MethodTypical Processing TimeNotes
Online (CorrectPay.com)Hours to 1 business dayFastest option, fee shown before confirming
Mobile appHours to 1 business daySame network as the website
PhoneHours to 1 business dayMay carry a higher fee than online
Money order by mailSeveral business daysSlowest option, includes mail transit time

Exact fee amounts can change. Always confirm the current fee schedule on CorrectPay.com/Florida or by calling (855) 836-3364 before sending.

What Funds Cover

Deposits cover commissary purchases, phone prepaid credit, and approved program fees. If ConnectNetwork/AdvancePay phone credit is handled as a separate account from commissary spending, you may need to fund both accounts depending on how the inmate wants to use the money.

Account Limits and Restrictions

FDOC may apply limits to how much can be held in an inmate’s trust account or deposited within a given period, under state policy on inmate funds. If a deposit is rejected for exceeding a limit, call (855) 836-3364 for the current limit and guidance.

Court-Ordered Restitution and Holds

If the inmate has court-ordered restitution, fines, or other financial obligations, a portion of incoming deposits or existing trust account balances may be subject to withholding under Florida law. This is handled by FDOC’s financial services, separately from the standard Correct Pay deposit process.

Troubleshooting a Failed Deposit

If money does not appear within the expected timeframe, check that the DC number matches the inmate exactly. Log into your Correct Pay account online or in the app to confirm the transaction shows as completed, not pending or failed. If the deposit still does not appear after a few business days, call (855) 836-3364 with your transaction confirmation details ready.

What Happens When the Inmate Transfers

The trust account balance usually moves with the inmate across FDOC facilities, whether state-run or GEO Group-operated, so you should not need to open a new account if the inmate is moved to a different Florida state prison. For transfers to a non-FDOC facility, such as a return to county jail or an out-of-state transfer, call (855) 836-3364 for guidance on how the balance is handled.

Is Phone Credit the Same as Commissary Money?

Not necessarily. Depending on how the facility structures accounts, commissary spending and phone credit through ConnectNetwork/AdvancePay may draw from the same trust account balance or may require separate funding. Check with Correct Pay customer service or the inmate directly to confirm how funds are allocated at South Bay CF.

Families Also Ask

6 of 12 questions

Q

How do I send money to someone at South Bay CF?

Use Correct Pay at CorrectPay.com/Florida, the Correct Pay Mobile App, or call (855) 836-3364. You need the inmate's DC number, which you can find on the FDOC Offender Search at dc.state.fl.us/OffenderSearch/Search.aspx. Money orders are accepted by mail.

Send Money
Q

What is the inmate's DC number?

The DC number is the Florida DOC ID. Find it on the FDOC Offender Search.

Send Money
Q

How long does it take for money to reach the inmate?

Online, app, and phone deposits typically post within hours to one business day. Money orders sent by mail take several business days including transit.

Send Money
Q

Where do I mail a money order?

Mail a money order payable to Correct Pay to FDC Inmate Deposits, PO Box 25900, Bradenton, FL 34206-5900. Include the inmate's name and DC number plus a copy of your ID.

Send Money
Q

Can I send cash through the mail?

No. Do not send cash by mail. Use Correct Pay online, by phone, through the app, or send a money order.

Send Money
Q

Is there a limit on trust account funds?

FDOC may impose trust-account limits under state policy. Check the current limits by calling (855) 836-3364 before sending large amounts.

Send Money
Q

What does the money in the inmate's account pay for?

Funds cover commissary purchases, prepaid phone credit, and approved program fees. Check whether phone credit is a separate account from commissary spending.

Send Money
Q

Does South Bay CF being operated by The GEO Group change how deposits work?

No. Correct Pay is FDOC's statewide vendor and works the same way at South Bay CF as at every other Florida state prison, regardless of the operator.

Send Money
Q

What happens to the money if the inmate transfers?

The trust balance usually moves with the inmate across FDOC facilities. For transfers to a non-FDOC facility, call (855) 836-3364 for guidance.

Send Money
Q

What if my deposit fails or does not show up?

Check that the DC number matches the inmate. Log into your Correct Pay account to confirm the transaction status. If it still does not appear after a few business days, call (855) 836-3364.

Send Money
Q

Does court-ordered restitution affect deposits?

Yes. If the inmate owes restitution or fines, a portion of incoming funds or existing balances may be subject to withholding under Florida law. This is handled separately from the Correct Pay deposit process.

Send Money
Q

Are phone calls and commissary the same account?

It depends on how the facility structures accounts. Confirm with Correct Pay customer service or the inmate whether phone credit through ConnectNetwork/AdvancePay draws from the same balance as commissary.

Send Money

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 5, 2026.

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