River Bend Detention Center Phone Calls. Securus Setup and Video Visits | Pigeonly
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River Bend Detention Center Phone Calls and Video Visits

River Bend Detention Center uses Securus for calls and video visits. The inmate calls you. Set up your account at securustech.net before the first call.

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Overview

Phone calls and video visits at River Bend Detention Center go through Securus. The inmate calls you. You can’t call into the facility directly. To receive calls, create a Securus account at securustech.net, register the phone numbers you want to receive calls on, and add funds so calls connect right away. Video visits also run through Securus Video Connect on the same account. For help, contact Securus customer support or call the facility at (318) 559-5980.

Quick Facts

  • Phone provider: Securus Technologies (securustech.net)
  • Call direction: the inmate calls you, you cannot call in
  • Create your account at securustech.net or download the Securus app
  • Register the phone numbers you want to receive calls on
  • Add funds to your account before the first call
  • Video visits also run through Securus Video Connect
  • All calls may be monitored and recorded
  • Facility phone: (318) 559-5980

How to Set Up Your Securus Account

Before your loved one can call you from River Bend Detention Center, you need a Securus account with your number registered.

Step 1: Go to securustech.net or download the Securus app on iOS or Android.

Step 2: Create an account. Enter your name, email, and a password.

Step 3: Find River Bend Detention Center. Search by facility name or browse East Carroll Parish, Louisiana.

Step 4: Register the phone numbers you want to receive calls on. Only registered numbers can receive inmate calls through Securus.

Step 5: Add funds. Deposit money into your account so calls go through right away when your loved one calls. A service fee applies.

Once your account is set up, the inmate can dial your registered number from inside the facility.

Families looking to reduce call costs can use Pigeonly’s affordable inmate calling plan, which provides a local number that lowers per-minute rates, often cutting costs by 50 to 80 percent compared to standard rates.

Video Visits Through Securus

Video visits at River Bend Detention Center go through Securus Video Connect. You only need one Securus account for both calls and video.

Log in at securustech.net, select River Bend Detention Center, and look for available video session times. Schedule the session and add funds to cover the cost. Join at the scheduled time using a device with a working camera and microphone.

About Call Monitoring

All inmate phone calls may be monitored and recorded, with the exception of attorney-client calls. Contact the facility at (318) 559-5980 for questions about privileged calls.

Families Also Ask

5 of 5 questions

Q

How do phone calls work at River Bend Detention Center?

The jail uses Securus. Calls go one direction: the inmate calls you. Set up an account at securustech.net, register your phone number, and add funds. The inmate dials your number from inside the facility.

Phone Calls
Q

How do I set up a Securus account?

Go to securustech.net or download the Securus app. Create an account, find River Bend Detention Center in East Carroll Parish, register your phone number, and add funds. Once set up, the inmate can call your number from the facility.

Phone Calls
Q

Does River Bend Detention Center offer video visits?

Yes. Video visits go through Securus Video Connect. Log in at securustech.net, select River Bend Detention Center, and schedule a video session. You'll join from a device with a camera and microphone.

Phone Calls
Q

Are calls from River Bend Detention Center monitored?

Yes. All inmate phone calls may be monitored and recorded, except attorney-client calls. Contact the facility at (318) 559-5980 for questions about privileged calls.

Phone Calls
Q

Who do I contact if I have trouble with Securus?

Contact Securus customer support through securustech.net or by calling the number listed on the Securus website. You can also call the facility at (318) 559-5980 for help.

Phone Calls

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified June 29, 2026.