Androscoggin County Jail Phone Calls Through Securus

How the Phone System Works

Androscoggin County Jail’s phone system runs through Securus Technologies. Calls cost $0.21 per minute, whether they’re billed through a Securus AdvanceConnect account or an Inmate Debit account funded from the detainee’s side. Most county jail phone systems like this one are set up so the detainee places outgoing calls to you, instead of allowing you to call in directly. We could not confirm this detail specifically for Androscoggin County from an official source, so call (207) 753-2500, ext. 1992 if you need to verify whether incoming calls are possible.

Setting Up a Securus Account

To receive calls, set up a Securus AdvanceConnect account before the detainee tries to call you:

1. Go to securustech.net or call 800-844-6591.
2. Provide your phone number so it can be linked to the detainee’s account.
3. Fund the account so the first call has money behind it. Keep it funded going forward so calls don’t drop mid-conversation.

You can also fund calls through the detainee’s Inmate Debit account instead of your own AdvanceConnect account. See the send money guide for how deposits work at this jail.

Rates

Both AdvanceConnect and Inmate Debit calls cost $0.21 per minute. There’s no published discount for longer calls, so budget by the minute instead of assuming a flat per-call rate.

Monitoring and Recording

All calls are monitored and recorded, with one exception: calls placed to an attorney are not recorded or monitored, to protect attorney-client privilege. Don’t discuss anything you wouldn’t want reviewed later on a standard call.

Video Calls

We could not confirm whether Androscoggin County Jail offers Securus video visitation or any other video calling option. Call (207) 753-2500, ext. 1992 to ask directly, since this can change and wasn’t listed on the county’s published phone information page.

If a Call Won’t Connect

If you’re not receiving calls you expect:

• Confirm your AdvanceConnect account is funded and your phone number is entered correctly.
• Confirm your phone carrier isn’t blocking calls from unfamiliar or automated numbers, since some carriers filter these by default.
• Call Securus at 800-844-6591 or 972-734-1111 to troubleshoot the account directly.
• If none of that resolves it, call the jail at (207) 753-2500, ext. 1992 to confirm the detainee is still in custody there. Since the jail sometimes transfers detainees elsewhere when it’s over capacity, a lost connection could mean they’ve moved.

Blocking a Number

We could not confirm Androscoggin County’s specific process for blocking a number from receiving calls. Contact Securus directly at 800-844-6591 to ask about number-blocking options on your account.