Hancock County Jail Phone Calls

Hancock County Jail uses Securus. Fund an account by phone, kiosk, or online.

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Overview

Hancock County Jail’s official policy names Securus Technologies as the phone provider, with three ways to fund a call account: by phone, at the jail’s own lobby kiosk, or online. Calls only go one direction. The person in custody calls out to you, and you cannot call in to reach them directly. The jail’s published materials don’t state a per-minute rate or a call time limit, so confirm current pricing with Securus directly.

Quick Facts

1 Hancock County Jail uses Securus Technologies for inmate phone calls, confirmed directly from the jail's official visitation policy.
2 Fund a phone account by calling 1-800-844-6591, using the kiosk in the Hancock County Jail lobby, or online at securustech.net.
3 Calls are outgoing only. The inmate places the call to you, and there's no way to call into the jail to reach someone in custody directly.
4 The jail's published policy doesn't state a call length limit or a per-minute rate. Check securustech.net or call 1-800-844-6591 for current pricing.
5 The same lobby kiosk used for Securus phone deposits also handles JPay money deposits, based on how the jail's policy lists both together.
6 For account setup help, call Securus directly at 1-800-844-6591 or visit securustech.net.
7 If you're not sure whether a phone deposit or a JPay money deposit is the right one for a specific need, call Hancock County Jail directly at (207) 667-7588.

Which Provider Does Hancock County Jail Use?

Securus Technologies. This is confirmed directly from the Hancock County Jail’s official Non-Contact Visitation policy document, published on the Hancock County Sheriff’s Office website.

How to Fund a Phone Account

There are three confirmed ways to put money on an inmate’s phone account:

By phone. Call 1-800-844-6591 and follow the prompts to add funds.
In person. Use the kiosk in the Hancock County Jail lobby.
Online. Go to securustech.net and follow the site’s steps to fund an account.

How Calls Work

Calls are outgoing only, meaning the person in custody places the call to you. You cannot call the jail directly to reach an inmate, and the jail’s published policy doesn’t describe a system for leaving a message for someone in custody through the phone system. If you need to reach the jail itself for an administrative reason, such as an emergency, call the main jail line at (207) 667-7588.

Call Costs and Time Limits

Hancock County’s published policy doesn’t state a per-minute rate or a maximum call length for Securus calls at this specific facility. Securus rates and call limits can vary by contract, so check securustech.net or call 1-800-844-6591 directly for the current rate before setting up an account, especially if you’re budgeting for regular calls.

If a Call Won’t Go Through

Confirm your Securus account is funded and set up correctly, either through securustech.net or by calling 1-800-844-6591.
Check whether your phone carrier is blocking calls from unfamiliar or automated numbers, which some carriers filter by default.
Confirm the phone number you gave the inmate to call is entered correctly on their end.
If none of that resolves it, check the inmate search guide to confirm the person is still at Hancock County Jail, since Hancock County doesn’t publish a searchable roster and a transfer wouldn’t be visible to you otherwise.

Video Visitation as an Alternative

If regular phone calls aren’t practical, Hancock County Jail also offers video visitation through videovisitanywhere.com, a separate system from Securus phone calls. See the visitation guide for the sign-up process and terminal hours.

Families Also Ask

6 of 10 questions

What phone company does Hancock County Jail use?

Securus Technologies, confirmed directly from the jail's official visitation policy.

Phone Calls

How do I set up an account to receive calls?

Fund a Securus account by calling 1-800-844-6591, using the kiosk in the Hancock County Jail lobby, or online at securustech.net.

Phone Calls

Can I call the jail and speak to my family member directly?

No. Calls are outgoing only. The inmate places the call to you, not the other way around. Call the jail's main line, (207) 667-7588, only for administrative matters.

Phone Calls

How much does a phone call cost?

The jail's published policy doesn't state a per-minute rate. Check securustech.net or call 1-800-844-6591 for current pricing.

Phone Calls

How long is each call?

The jail's published policy doesn't state a specific call length limit. Check with Securus directly for current call limits.

Phone Calls

Can I fund a phone account in person?

Yes, at the kiosk in the Hancock County Jail lobby.

Phone Calls

Is there a video calling option instead of phone calls?

Yes. Hancock County Jail offers video visitation through videovisitanywhere.com, a separate system from Securus phone calls. See the visitation guide for details.

Phone Calls

What do I do if calls aren't connecting?

Confirm your Securus account is funded and set up correctly, check whether your carrier is blocking unfamiliar numbers, and confirm the inmate has your correct phone number. If the person may have transferred, check the inmate search guide.

Phone Calls

Is the phone account the same as the commissary account?

The jail's policy lists Securus (phone) and JPay (money) as two separate named systems. Call (207) 667-7588 to confirm exactly how the two relate for a specific account.

Phone Calls