← Back to Kennebec County Correctional Facility, ME

Kennebec County Correctional Facility Phone Calls

Kennebec County Correctional Facility uses Securus. New committals get two free local calls at booking.

Stay Connected

Set Up Phone Calls for a Loved One in Kennebec County Correctional Facility, ME

Create your phone account in minutes

Overview

The Kennebec County Sheriff’s Office names Securus Technologies as its inmate phone provider on both its official FAQ page and its Vendor Links page. Every new committal gets two free local calls right when they arrive, meant to notify family and arrange legal help. After that, ongoing calls run through a funded Securus account, and you can also ask the facility to block your number if you don’t want to be called.

Quick Facts

Kennebec County Correctional Facility uses Securus Technologies for inmate phone calls, confirmed directly from the Sheriff's Office's official FAQ page.
Every committal receives two free local phone calls when they first come into custody, to notify family and arrange legal assistance.
Set up or fund a phone account by calling 1-800-844-6591 or online at securustech.net.
Calls are outgoing only. The inmate places the call to you, and there's no way to call into the facility to reach someone in custody directly.
If you do not want to receive calls from someone at the facility, contact a Supervisor or the Intake Department so they can block your number.
The Sheriff's Office's published materials don't state a per-minute rate or a call length limit for this facility. Check securustech.net or call 1-800-844-6591 for current pricing.
For account setup help, call Securus directly at 1-800-844-6591 or visit securustech.net.

Which Provider Does Kennebec County Correctional Facility Use?

Securus Technologies. This is confirmed directly on both the Sheriff’s Office’s official FAQ page and its Vendor Links page.

The Two Free Calls at Booking

Every person who comes into custody at Kennebec County Correctional Facility gets two free local phone calls right at intake. These are meant specifically to let the person notify family of where they are and arrange legal assistance. After that, ongoing calls require a funded Securus account.

How to Fund a Phone Account

By phone. Call 1-800-844-6591 and follow the prompts to set up or add funds to an account.
Online. Go to securustech.net and follow the site’s steps.

How Calls Work

Calls are outgoing only, meaning the person in custody places the call to you. You cannot call the facility directly to reach an inmate. If you need to reach the facility itself for an administrative reason, call the main line at (207) 623-2270.

Blocking a Number

If you don’t want to receive calls from someone at Kennebec County Correctional Facility, contact a Supervisor or the Intake Department directly. They can block your telephone number from being called by anyone in the facility.

Call Costs and Time Limits

The Sheriff’s Office’s published materials don’t state a per-minute rate or a maximum call length for Securus calls at this facility. Rates and limits can vary by contract, so check securustech.net or call 1-800-844-6591 directly for current pricing, especially if you’re budgeting for regular calls.

If a Call Won’t Go Through

Confirm your Securus account is funded and set up correctly, either through securustech.net or by calling 1-800-844-6591.
Check whether your phone carrier is blocking calls from unfamiliar or automated numbers, which some carriers filter by default.
Confirm the phone number you gave the inmate to call is entered correctly on their end.
If none of that resolves it, check the inmate search guide or call Intake at (207) 623-2270 ext. 1111 to confirm the person is still at Kennebec County Correctional Facility.

Using Your Number to Get an Identification Number

The Intake Department can also confirm an inmate’s Identification Number if you need it for a commissary deposit. Call (207) 623-2270 ext. 1111 to ask.

Families Also Ask

6 of 10 questions

What phone company does Kennebec County Correctional Facility use?

Securus Technologies, confirmed directly from the Sheriff's Office's official FAQ and Vendor Links pages.

Phone Calls

Does a new inmate get any free calls?

Yes. Every committal receives two free local phone calls right when they come into custody, meant to notify family and arrange legal help.

Phone Calls

How do I set up an account to receive calls?

Call 1-800-844-6591 or set up an account online at securustech.net.

Phone Calls

Can I call the facility and speak to my family member directly?

No. Calls are outgoing only. The inmate places the call to you, not the other way around. Call the facility's main line, (207) 623-2270, only for administrative matters.

Phone Calls

How do I block calls from someone at Kennebec County Correctional Facility?

Contact a Supervisor or the Intake Department directly and ask them to block your telephone number.

Phone Calls

How much does a phone call cost?

Kennebec County doesn't put a per-minute rate in writing anywhere we could find, so the number has to come from the vendor. Securus quotes current pricing at securustech.net or on 1-800-844-6591.

Phone Calls

How long is each call?

The Sheriff's Office's published materials don't state a specific call length limit. Check with Securus directly for current call limits.

Phone Calls

Is the phone account the same as the commissary account?

The Sheriff's Office lists Securus (phone) and Keefe (commissary) as two separately named systems. Call (207) 623-2270 to confirm exactly how the two relate for a specific account.

Phone Calls

What do I do if calls aren't connecting?

Work through four things in order: whether the Securus account actually has money in it, whether the account details are right, whether your mobile carrier is filtering calls from numbers it doesn't recognize, and whether the inmate has your number written down correctly. A transfer out of Kennebec County explains it too, so check the inmate search guide if the rest looks fine.

Phone Calls

Who do I contact for help with a Securus account?

Securus handles its own accounts, not the jail. Reach them on 1-800-844-6591 or through securustech.net. Kennebec County staff can't reset a password or refund a balance for you.

Phone Calls