Maine Correctional Center is a medium security state prison in Windham, Cumberland County, operated by the Maine Department of Corrections. It's MDOC's primary reception facility for both male and female residents entering the system, meaning residents may be here only briefly before classification moves them elsewhere. Its campus also includes the Women's Center, an 86-bed housing unit for female residents, covered in its own section below. This guide covers how to confirm someone is in custody, visiting hours and the online visit request process, sending money through MDOC's own deposit system, ViaPath phone and video calls, and mail rules for both MCC's main population and the Women's Center. All data is verified from the Maine Department of Corrections.
City
Windham
County
Cumberland County
State
ME
Facility Type
State prison (statewide reception facility for men and women)
Gender
Male and Female
Capacity
566 male and 54 female residents in the main population, not including the Women's Center. The Women's Center, a separate housing unit on the same Windham campus, holds up to 86 more female residents. Capacity may vary.
Custody Levels
Medium
Operator
Maine Department of Corrections (MDOC)
Address
17 Mallison Falls Road, Windham, ME 04062
Phone
(207) 893-7000
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Use MDOC's free statewide resident search, updated daily. Recheck close to your visit date since MCC is a reception facility.
View ArticleGet on the approved visitor list, then schedule online at least 2 business days ahead.
View ArticleDeposit online for the fastest option, or mail a money order with a 14-day hold.
View ArticleOutgoing calls only. Set up an account to receive them, or try GettingOut video kiosks.
View ArticleGeneral letters go to Warren. Packages, legal mail, and Women's Center mail go to Windham.
View ArticleMDOC runs one free, statewide Adult Resident/Adult Community Corrections Client Search, updated daily, covering everyone in MDOC custody. Because MCC is MDOC's primary reception facility for both men and women, a resident may move to another MDOC facility soon after arriving. Recheck the search tool close to your visit date instead of assuming someone is still at MCC.
See the full breakdownVisits at MCC happen by appointment only, for visitors of every age, and only for people on the resident's approved list. Apply with the Adult Facility Visitor Application, then schedule each visit through MDOC's online visit request form at least 2 business days ahead. Voicemail scheduling has been discontinued. Security includes ID checks, a full search, and a specific dress code.
See the full breakdownMDOC's own online Money Deposit Service is the fastest option, capped at $100/day and $200/week per account, funded by Visa or Mastercard, with no hold period. MCC also accepts mailed U.S. Postal money orders, certain checks, and government checks, but these are held 14 calendar days from posting. Cash can never be mailed or dropped off.
See the full breakdownMCC names ViaPath as its resident telephone and video visitation vendor. Calls only go outward from the facility. MCC does not accept incoming calls for residents, and residents cannot call victims. Families fund an account to receive outgoing calls, or add money to the resident's own phone account through MDOC's Money Deposit Service. ViaPath's GettingOut video kiosks add an outgoing video-call option in every housing unit.
See the full breakdownMCC's mail splits by type and by unit. General letters for the main population go to a Warren address, while packages, legal mail, and publications go to the Windham facility itself. Women's Center mail doesn't split this way; everything for a Women's Center resident goes to the Windham address. Since April 2021, letters must be on plain white paper in black or dark blue ink, and books or magazines must come directly from the publisher or an approved distributor.
See the full breakdown6 of 9 questions
Use the free Adult Resident/Adult Community Corrections Client Search at apps1.web.maine.gov/online/correctionssearch, updated daily. Because MCC is MDOC's primary reception facility, recheck this tool close to your visit date, since residents are often moved to another MDOC facility once they are classified.
Inmate SearchMaine Correctional Center is a medium security state prison in Windham, Cumberland County, operated by the Maine Department of Corrections. It is MDOC's primary reception facility for both male and female residents entering the system, with a capacity of 566 male and 54 female residents, plus a separate 86-bed Women's Center housing unit on the same campus.
AboutNo. The Women's Center is a housing unit inside Maine Correctional Center, not a separate address or facility. It uses the same Visit Office, the same online scheduling system, and the same inmate search tool as the rest of MCC, though its mail address rules are simpler.
Women's CenterMail a completed Adult Facility Visitor Application to the Visit Office, then schedule each specific visit online once you're approved. Visits are by appointment only for all ages, and only approved visitors are admitted.
VisitationUse MDOC's online Money Deposit Service for the fastest option, capped at $100/day and $200/week per account. MCC also accepts mailed money orders and certain checks, though those carry a 14-day hold that online deposits don't.
Send MoneyCalls are outgoing only through ViaPath's system. MCC does not accept incoming calls for residents. Families fund an account to receive the resident's calls, or add money directly to the resident's phone account through MDOC's Money Deposit Service.
Phone CallsIt depends on what you're sending and who you're writing to. General letters for the main population go to 813 Cushing Road, Warren, ME 04864. Packages, legal mail, and publications, along with everything for a Women's Center resident, go to 17 Mallison Falls Road, Windham, ME 04062.
MailWe could not find a facility-specific resident or family handbook PDF for MCC. MDOC does publish a Programs & Services document covering MCC's programming, and statewide policies (Prisoner Mail, Policy 21.02, and Prisoner Visitation, Policy 21.04) that govern MCC directly. Call (207) 893-7000 if you need something these don't cover.
AboutYes. The Adult Facility Visitor Application, available as a print version to fill out by hand or an electronic version to complete and print, is mailed to the MCC Visit Office at 17 Mallison Falls Road, Windham, ME 04062. This is the same statewide form used across MDOC adult facilities.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 21, 2026.