Alexander Correctional Institution is a state prison in Taylorsville, Alexander County, operated by the NC Department of Adult Correction. It holds close-custody and minimum-custody males at a capacity of 1,180 and is ACA accredited. The facility is home to an on-site Correction Enterprises furniture plant and a residential mental health program. This guide covers how to find someone using the NC OPI search, how to schedule a visit, how to send money through ConnectNetwork, how to set up phone calls through ViaPath/GTL, and how to send mail through TextBehind. All information is verified from NC DAC.
City
Taylorsville
County
Alexander County
State
NC
Facility Type
state prison
Gender
Male
Capacity
1180
Custody Levels
Close, Minimum
Operator
NC Department of Adult Correction
Address
633 Old Landfill Road, Taylorsville, NC 28681
Phone
(828) 848-5300
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Search NC DAC's Offender Public Information system by name or OPUS Number. You need the OPUS Number for money deposits and mail.
View ArticleVisits are by appointment only. Call (828) 848-5300 or email [email protected]. Get the full dress code, ID requirements, and close custody visit rules.
View ArticleUse ViaPath/ConnectNetwork online, by app, by phone, or by money order. Only approved visitors can deposit. Money orders to TouchPay are free.
View ArticleCalls run at $0.10/minute with a 15-minute cap. Set up AdvancePay at ConnectNetwork.com. Video visits through the Getting Out Visits app.
View ArticlePersonal mail goes to TextBehind in Phoenix, MD, not the prison. Books ship direct to Taylorsville. Get the full address and rules here.
View ArticleFind someone at Alexander CI using the NC DAC Offender Public Information (OPI) system at webapps.doc.state.nc.us/opi/offendersearch.do?method=view. Search by name or OPUS Number. Once you find them, save the OPUS Number. You will need it for every money deposit and every piece of mail you send.
See the full breakdownVisits at Alexander CI are by appointment only. Call (828) 848-5300 or email [email protected] to start. The person inside mails a blank application form to prospective visitors. Completed forms go back to the facility. Each adult 16 and older must attach a photo ID copy. Up to 18 people can be on the approved list, with a max of 3 per session and one session per week. Close custody residents may have more restricted visit conditions.
See the full breakdownSend money through ViaPath/ConnectNetwork at ConnectNetwork.com or the app. You can also deposit by phone at 888-428-1845, by Western Union with code NCDAC TRUST, or by free money order to TouchPay. Only approved visitors can send funds.
See the full breakdownPhone calls at Alexander CI run through ViaPath/GTL via ConnectNetwork at $0.10 per minute, with a 15-minute limit. Set up AdvancePay at ConnectNetwork.com or call 800-483-8314. Video visits run through the Getting Out Visits app at sso.gtlconnect.com.
See the full breakdownPersonal mail for Alexander CI goes to TextBehind, not the prison. Address letters to: Alexander Correctional Institution, [Full Legal Name, OPUS Number], P.O. Box 247, Phoenix, MD 21131. TextBehind scans the letter and delivers it to the person's tablet. Books and publications ship directly to 633 Old Landfill Road, Taylorsville, NC 28681. Legal mail goes directly to the facility.
See the full breakdown6 of 12 questions
Use the NC DAC Offender Public Information search at webapps.doc.state.nc.us/opi/offendersearch.do?method=view. Search by name or OPUS Number. Write down the OPUS Number because you need it for money deposits and mail.
Inmate SearchVisits are by appointment only. Call (828) 848-5300 or email [email protected]. The person inside mails you a blank visitor application form. You complete it, attach a photo ID copy if you are 16 or older, and return it to the facility.
VisitationUp to 18 approved visitors in total, combining adults and minors. A maximum of 3 visitors may attend any single session. The person gets one session per week, up to 2 hours.
VisitationUse ViaPath/ConnectNetwork. Deposit online at ConnectNetwork.com, through the ConnectNetwork app, by phone at 888-428-1845 (Trust) or 800-483-8314 (AdvancePay), by Western Union with payment code NCDAC TRUST, or by money order payable to TouchPay mailed to PO Box 174, Houston, TX 77001-0174. Only approved visitors can send money.
Send MoneyOnline deposits run $2.48 to $8.16. Phone deposits run $3.27 to $8.95. Western Union charges $3.00. Money orders mailed to TouchPay are free.
Send MoneyCalls run through ViaPath/GTL via ConnectNetwork at $0.10 per minute. Each call is capped at 15 minutes. Set up an AdvancePay account at ConnectNetwork.com or call 800-483-8314. Calls are outbound only.
Phone CallsYes. Video visits run through the Getting Out Visits app at sso.gtlconnect.com. Visits can be on-demand or scheduled on the person's tablet inside.
Phone CallsPersonal mail does not go to the prison directly. Send it to TextBehind: Alexander Correctional Institution, [Full Legal Name, OPUS Number], P.O. Box 247, Phoenix, MD 21131. TextBehind scans the letter and delivers it to the person's tablet.
MailBooks and publications cannot go through TextBehind. Order them from the publisher or retailer and ship directly to 633 Old Landfill Road, Taylorsville, NC 28681. Confirm with the facility that the vendor is approved.
MailAlexander CI has an on-site Correction Enterprises furniture plant where Green Unit residents manufacture furniture sold to state government agencies. It is one of North Carolina's larger prison industry operations.
AboutYes. The Red Unit houses a residential mental health program along with mental health outpatient services. Residents in the Red Unit include those in the residential program and those with specific job assignments.
AboutAlexander CI holds close-custody and minimum-custody males. Close custody residents live in single cells. The minimum custody unit is a 252-bed dormitory. Total capacity is 1,180. The facility is ACA accredited.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 7, 2026. Official source: dac.nc.gov/divisions-and-sections/institutions/prison-facilities/alexander-correctional-institution ›