Mountain View Correctional Institution is a medium-custody state prison for men in Spruce Pine, North Carolina. Operated by the NC Department of Adult Correction, it holds up to 884 people in single-cell housing and includes a segregation unit and an Intensive Control unit for higher-management needs. The facility is ACA accredited and opened in December 1998 as a private CCA prison before the state took over operations in 2000 and later purchased it. This guide covers how to find someone with the NC OPI inmate search, how to schedule a visit, how to send money through ConnectNetwork, how phone calls work through ViaPath/GTL, and how to send mail through TextBehind. All data is verified from NC DAC.
City
Spruce Pine
County
Avery/Mitchell County
State
NC
Facility Type
state prison
Gender
Male
Capacity
884
Custody Levels
Medium
Operator
NC Department of Adult Correction
Address
545 Amity Park Road, Spruce Pine, NC 28777
Phone
(828) 592-3000
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Search the NC Offender Public Information database by name to confirm they are here. The OPUS number is required for deposits, mail, and the visitor application.
View ArticleVisits are by appointment only. Call (828) 592-3000 or email [email protected] to confirm current hours and get on the approved visitor list.
View ArticleNC DAC uses ViaPath/ConnectNetwork for deposits. Send money online, by phone, by Western Union, or by free money order. Only approved visitors can deposit.
View ArticleCalls run through ConnectNetwork at $0.10 per minute. Calls are outbound only. Set up your account at ConnectNetwork.com and add your number.
View ArticlePersonal mail goes through TextBehind (PO Box 247, Phoenix MD). Books mail directly to Spruce Pine. Include the OPUS number on everything.
View ArticleUse the NC Offender Public Information (OPI) search at webapps.doc.state.nc.us/opi/offendersearch.do?method=view to find anyone in NC DAC custody, including Mountain View Correctional Institution. Search by name. Write down the OPUS number: you need it for every deposit, letter, and visitor application. If the person does not appear, call (828) 592-3000 to confirm their location. They may have been transferred or recently moved to a different unit.
See the full breakdownVisits at Mountain View are by appointment only. The person inside mails you a blank NC DAC visitor application. You fill it out, attach a photo ID (or birth certificate for minors under 16), and return it. Up to 18 people can be approved. A maximum of 3 visitors are allowed per session, one session per week, up to 2 hours. Visiting hours are not published online. Call (828) 592-3000 or email [email protected] before you travel.
See the full breakdownMountain View uses ViaPath/ConnectNetwork for deposits. Go to ConnectNetwork.com or call 888-428-1845 (Trust) or 800-483-8314 (AdvancePay). You can also use Western Union with code NCDAC TRUST ($3.00 fee) or send a free money order to TouchPay Holdings LLC, PO Box 174, Houston TX 77001-0174. Only approved visitors may deposit. Contact support at 877-650-4249.
See the full breakdownPhone calls at Mountain View run through ViaPath/GTL via ConnectNetwork at $0.10 per minute with a 15-minute maximum. Calls are outbound only: the person inside calls you. Set up a free ConnectNetwork account at ConnectNetwork.com, add your phone number, and keep money on it. All calls are monitored and recorded.
See the full breakdownPersonal mail goes through TextBehind. Address it to: [Full Legal Name, OPUS Number], Mountain View Correctional Institution, PO Box 247, Phoenix, MD 21131. Books and publications mail directly to 545 Amity Park Road, Spruce Pine, NC 28777. Legal mail does not go through TextBehind. Contact the facility for those procedures. Include the OPUS number on everything.
See the full breakdown6 of 8 questions
Use the NC Offender Public Information search at webapps.doc.state.nc.us/opi/offendersearch.do?method=view. Search by name to confirm the person is at Mountain View. Write down their OPUS number. You will need it for money deposits and mail.
Inmate SearchVisits are by appointment only. Exact hours are not published online. Call (828) 592-3000 or email [email protected] to confirm current visiting hours before you travel.
VisitationThe person inside mails you a blank NC DAC visitor application form. You fill it out, attach your photo ID if you are 16 or older (or a birth certificate for minors under 16), and send it back to the facility. Up to 18 people can be approved, and the enrollment list is reviewed every 6 months.
VisitationUse ViaPath/ConnectNetwork. Go to ConnectNetwork.com or call 888-428-1845 (Trust) or 800-483-8314 (AdvancePay). You can also send a money order free of charge to TouchPay Holdings LLC, PO Box 174, Houston TX 77001-0174. Western Union is accepted using code NCDAC TRUST ($3.00 fee). Only approved visitors can make deposits.
Send MoneyCalls go through ViaPath/GTL via ConnectNetwork at $0.10 per minute with a 15-minute maximum. Calls are outbound only: the person inside calls you. Set up a ConnectNetwork account at ConnectNetwork.com and add your phone number so calls connect.
Phone CallsPersonal mail goes through TextBehind. Address it to: [Full Legal Name, OPUS Number], Mountain View Correctional Institution, PO Box 247, Phoenix, MD 21131. Books and publications mail directly to 545 Amity Park Road, Spruce Pine, NC 28777. Do not send legal mail through TextBehind.
MailMountain View Correctional Institution is a medium-custody state prison for men in Spruce Pine, NC, operated by the NC Department of Adult Correction. It holds up to 884 people in single-cell housing, includes a segregation unit and an Intensive Control unit, and is ACA accredited. The facility opened in December 1998 as a private prison run by Corrections Corporation of America. The state took over operations on October 1, 2000, and later purchased the facility outright.
AboutMountain View houses an Intensive Control unit for people who require a higher level of management within medium custody. This unit operates under closer supervision than the general population. If the person you are trying to reach is in the Intensive Control unit, call (828) 592-3000 to confirm visit scheduling, because procedures may differ from the general population.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 7, 2026. Official source: dac.nc.gov/divisions-and-sections/institutions/prison-facilities/mountain-view-correctional-institution ›