Bertie Correctional Institution is a close and medium custody state prison in Windsor, Bertie County, run by the NC Department of Adult Correction. It opened in August 2006 and holds up to 1,504 men across two separate units: a 1,000-cell close custody building and a 504-bed medium custody dormitory. Education programs run through Martin Community College and East Carolina University. Visits require advance approval and a scheduled appointment. Phone calls go through ViaPath/ConnectNetwork at $0.10 per minute. Personal mail routes through TextBehind in Maryland. This guide covers the NC OPI inmate search, how to get on the approved visitor list, how to send money, and every phone and mail rule. All data is verified from NC DAC.
City
Windsor
County
Bertie County
State
NC
Facility Type
state prison
Gender
Male
Capacity
1504
Custody Levels
Close, Medium
Operator
NC Department of Adult Correction
Address
218 Cooper Hill Road, Windsor, NC 27983
Phone
(252) 509-0158
Inmate Locator
Free Inmate Search ↗Enter your loved one's full legal name - the name on their official ID - for the most accurate match.
Find their current location, facility name, and housing details - updated from official government records.
See the facility address, phone number, visitation hours, and the steps to get in touch.
Send photos, letters, and set up phone access - all through Pigeonly, built for families like yours.
Search the NC DAC Offender Public Information database by name to confirm they are here. The OPUS Number is required for deposits, mail, and the visitor application.
View ArticleVisits are by appointment only. Call (252) 509-0158 or email [email protected]. Close custody inmates in segregation are limited to non-contact visits.
View ArticleNC uses ViaPath/ConnectNetwork for deposits. Deposit online, by phone, via Western Union code NCDAC TRUST, or mail a free money order to TouchPay.
View ArticleCalls are $0.10 per minute, 15-minute limit. Set up AdvancePay at ConnectNetwork.com or call 800-483-8314. Video visits also available through the Getting Out Visits app.
View ArticlePersonal mail routes through TextBehind in Phoenix, MD, not directly to Windsor. Books ship directly from publishers to 218 Cooper Hill Road, Windsor, NC 27983.
View ArticleUse the NC Department of Adult Correction's OPI search at webapps.doc.state.nc.us/opi/offendersearch.do?method=view to confirm someone is at Bertie CI. Search by name or OPUS Number. Write down the OPUS Number: it's required for money deposits, the visitor application, and mail.
See the full breakdownVisits at Bertie CI are by appointment only. The person inside mails you a blank visitor application. You fill it out and return it to the facility for approval. Adults 16 and older must attach a photo ID copy; minors under 16 need a birth certificate. Once approved, call (252) 509-0158 or email [email protected] to schedule. Visiting hours are not posted online. Close custody inmates in disciplinary or administrative segregation are limited to non-contact visits.
See the full breakdownBertie CI uses ViaPath/ConnectNetwork for trust account deposits. Deposit online at ConnectNetwork.com or through the app, call the trust line at 888-428-1845, send Western Union with code NCDAC TRUST ($3.00 fee), or mail a free money order payable to TouchPay. Online fees range from $2.48 to $8.16. Only approved visitors may deposit.
See the full breakdownCalls go through ViaPath/GTL via ConnectNetwork. The rate is $0.10 per minute with a 15-minute cap per call. The person calls you; you cannot call in. Set up an AdvancePay account at ConnectNetwork.com or call 800-483-8314. Video visits are available through the Getting Out Visits app at sso.gtlconnect.com. All calls are monitored and recorded.
See the full breakdownPersonal mail at Bertie CI routes through TextBehind, not directly to Windsor. Address it to: [Full Legal Name, OPUS Number], Bertie Correctional Institution, P.O. Box 247, Phoenix, MD 21131. Books must be ordered from the publisher or retailer and shipped to 218 Cooper Hill Road, Windsor, NC 27983. Legal mail is handled separately.
See the full breakdown6 of 7 questions
Use the NC Department of Adult Correction's Offender Public Information (OPI) search at webapps.doc.state.nc.us/opi/offendersearch.do?method=view. Search by name or OPUS Number. The OPUS Number is required for money deposits, mail, and the visitor application.
Inmate SearchVisits are by appointment only. The person inside must send you a blank visitor application form. You complete it and return it to the facility. Once approved, call (252) 509-0158 or email [email protected] to schedule a session. Visiting hours are not posted online.
VisitationUse ViaPath/ConnectNetwork. Deposit online at ConnectNetwork.com, through the app, or call 888-428-1845. You can also send Western Union using code NCDAC TRUST, or mail a free money order payable to TouchPay to PO Box 174, Houston, TX 77001-0174. Only approved visitors may deposit funds.
Send MoneyCalls run through ViaPath/GTL via ConnectNetwork. The rate is $0.10 per minute and calls are capped at 15 minutes. Set up an AdvancePay account at ConnectNetwork.com or by calling 800-483-8314. The person calls you; you cannot call in directly.
Phone CallsPersonal mail goes through TextBehind, not directly to Windsor. Address it to: [Full Legal Name, OPUS Number], Bertie Correctional Institution, P.O. Box 247, Phoenix, MD 21131. For books, ship directly from the publisher or retailer to 218 Cooper Hill Road, Windsor, NC 27983.
MailBertie Correctional Institution is a close and medium custody state prison in Windsor, Bertie County, operated by the NC Department of Adult Correction. It opened in August 2006 and holds up to 1,504 men across two units: a 1,000-cell close custody unit and a 504-bed medium custody dormitory.
AboutBertie CI offers education through Martin Community College and East Carolina University, plus Cognitive Behavioral Intervention, anger management, Breaking the Cycle, domestic violence programming, fatherhood and parenting programs, AA, NA, and an offender service club. Community volunteers support religious and transitional programs.
AboutSearch for your loved one and start sending photos, letters, and messages today.
Search for Your Loved OneFree Inmate Search
All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 7, 2026. Official source: dac.nc.gov/divisions-and-sections/institutions/prison-facilities/bertie-correctional-institution ›