Use ViaPath/ConnectNetwork to deposit funds. You always need the person's full legal name and OPUS number.
Send photos and letters too
NC DAC facilities, including Carteret Correctional Center, use ViaPath/ConnectNetwork (GTL) for money deposits. You can deposit online at ConnectNetwork.com, by phone, through Western Union, or by money order. Every deposit requires the person’s full legal name and OPUS number. Money funds commissary purchases, phone time through ViaPath/GTL, and other authorized items. Only approved visitors may make deposits.
North Carolina uses ViaPath/ConnectNetwork for all NC DAC money deposits. There are four ways to send money.
Go to ConnectNetwork.com. Create a free account or log in. Search for Carteret Correctional Center, enter the person’s full legal name and OPUS number, choose an amount, and pay with a debit or credit card. A service fee applies and is shown before you confirm. Online fees range from $2.48 to $8.16 depending on the amount.
Call the ConnectNetwork Trust line at 888-428-1845. Follow the prompts to make a deposit. For AdvancePay phone deposits, call 800-483-8314 instead. Phone deposit fees range from $3.27 to $8.95.
Use Western Union code NCDAC TRUST. You can complete Western Union transfers online at westernunion.com or at a Western Union agent location. The fee is $3.00.
Send a money order payable to TouchPay Holdings LLC. Mail it to:
TouchPay Holdings LLC PO Box 174 Houston, TX 77001-0174
Include the person’s full legal name and OPUS number on the money order and in a cover note. Money orders carry no service fee.
You need two things for every deposit method:
Find the OPUS number with the NC OPI inmate search. A deposit without the right OPUS number can be delayed, misapplied, or returned.
| Method | Fee Range |
|---|---|
| Online (ConnectNetwork.com) | $2.48 to $8.16 |
| Phone (888-428-1845) | $3.27 to $8.95 |
| Western Union (NCDAC TRUST) | $3.00 flat |
| Money order (TouchPay) | Free |
Fees are current as of July 2026. Confirm the current fee before completing a deposit at ConnectNetwork.com.
Only approved visitors may deposit money to a resident’s account at NC DAC facilities. If you are not on the approved visitor list, your deposit may be rejected. Start the visitor application process by asking the resident to mail you a blank form. See the visitation guide for details.
Funds go into the resident’s trust account. They can use it for:
For residents on work release, commissary and personal needs are still funded through this account for items available inside the facility.
Online and phone deposits are typically available within minutes to a few hours. Western Union and money order deposits take longer, often one to three business days after the facility receives and processes them. If a deposit does not appear after several days, call ConnectNetwork support at 877-650-4249.
If a deposit fails or does not reach the account:
If the resident transfers to another NC DAC facility, funds in the trust account generally follow them. The account is tied to their OPUS number, not to a specific facility. Processing can take a few days after a transfer. If funds appear missing after a transfer, contact ConnectNetwork at 877-650-4249.
6 of 12 questions
Use ViaPath/ConnectNetwork. Deposit online at ConnectNetwork.com, call 888-428-1845, use Western Union code NCDAC TRUST, or send a free money order to TouchPay Holdings LLC, PO Box 174, Houston TX 77001-0174. You need the person's full legal name and OPUS number.
Send MoneyA money order mailed to TouchPay Holdings LLC is free. Western Union costs $3.00 flat. Online and phone deposits have variable fees ranging from $2.48 to $8.95 depending on the amount.
Send MoneyUse the NC Offender Public Information search at webapps.doc.state.nc.us/opi/offendersearch.do?method=view. Search by the person's name and the OPUS number appears in the result.
Send MoneyOnly approved visitors may make deposits to a resident's account at NC DAC facilities. If you are not on the approved visitor list, your deposit may be rejected.
Send MoneyThe Western Union code is NCDAC TRUST. The fee is $3.00. You can complete the transfer online at westernunion.com or at an agent location.
Send MoneyOnline and phone deposits typically arrive within minutes to a few hours. Western Union and money order deposits take longer, often one to three business days after the facility receives them.
Send MoneyFunds go into the trust account and cover commissary items (food, hygiene, stationery), phone time through ViaPath/GTL, and other authorized purchases.
Send MoneyFirst, confirm the full legal name and OPUS number were correct. Then call ConnectNetwork support at 877-650-4249. If that does not resolve it, call Carteret at (252) 223-5100.
Send MoneyFunds in the trust account follow the resident because the account is tied to their OPUS number. Processing can take a few days after a transfer. Call ConnectNetwork at 877-650-4249 if funds seem missing.
Send MoneyMail money orders to: TouchPay Holdings LLC, PO Box 174, Houston, TX 77001-0174. Include the resident's full legal name and OPUS number on the money order and in a cover note. Money orders are free.
Send MoneyYes. Funds deposited through ConnectNetwork go into the resident's trust account and can cover both commissary and phone calls through ViaPath/GTL.
Send MoneyYes. Online deposits at ConnectNetwork.com and phone deposits accept debit and credit cards. Fees apply and are shown before you confirm.
Send MoneyGet the OPUS number you need before making a deposit.
View ArticleGet on the approved visitor list so your deposits are accepted.
View ArticleFunds in the trust account also cover ViaPath phone calls.
View ArticleSend a letter or photos through TextBehind while the deposit processes.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
Search for Your Loved OneFree Inmate Search
All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 8, 2026.