Catawba County uses JailPackStore by McDaniel Supply. Deposit online, at the lobby kiosk, or by money order. Maximum $300. You always need the inmate ID number.
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Catawba County Detention Facility uses JailPackStore, operated by McDaniel Supply, for all money deposits and commissary orders. You can send money online at store.jailpackstore.com, at the in-person kiosk in the facility lobby (cash or credit), or by mailing a money order to the Newton P.O. Box. The maximum deposit is $300. Fees are tiered by amount. Every deposit requires the person’s inmate ID number. You can also order pre-packaged commissary packs directly through the same platform.
Catawba County Detention Facility gives you three ways to put money on someone’s account.
Go to store.jailpackstore.com and create a free account. Search for Catawba County Detention Facility, enter the person’s inmate ID number and name, choose an amount, and pay by credit or debit card. The fee is shown before you confirm.
This is the fastest option if you are not near the facility and want to avoid mailing a money order.
The JailPackStore kiosk is located in the lobby of Catawba County Detention Facility at 100 Government Drive in Newton. It accepts cash and credit cards. Enter the person’s inmate ID number to complete the deposit.
Kiosk hours align with facility access. If you are unsure when the lobby is accessible, call (828) 465-8999 before making the trip.
Make the money order payable to the inmate’s full name. Write the Inmate ID number in the memo line. Mail it to:
Catawba County Detention Attn: Trust Funds P.O. Box 385 Newton, NC 28658
Mail rules for money orders:
JailPackStore charges a flat fee based on the deposit amount. Fees apply to online and kiosk deposits.
| Deposit Amount | Fee |
|---|---|
| Up to $25.00 | $3.95 |
| $25.01 to $100.00 | $6.95 |
| $100.01 to $200.00 | $8.95 |
| $200.01 to $300.00 | $10.95 |
The fee is shown before you confirm any transaction, so you will know the total cost upfront.
The maximum deposit per transaction is $300. If you need to send more over time, you can make additional deposits, but each transaction is capped at $300.
The inmate ID number. Every deposit method requires it. Do not try to send money without it. A deposit with the wrong ID can be delayed, misapplied, or returned.
Find the inmate ID number on the free Who’s In Jail roster at injail.catawbacountync.gov/WhosInJail/. See the inmate search guide for step-by-step instructions.
Money deposited through JailPackStore goes to the person’s trust account. It can be used for:
JailPackStore also lets you order pre-packaged commissary packs for the person inside. Packs are pre-defined and come in categories including:
Packs range from approximately $11 to $27. There is a $4.95 shipping fee per order. You must have an account at store.jailpackstore.com and a card on file to order. The person inside picks up items through the facility commissary process.
To order commissary packs, log in to store.jailpackstore.com, find Catawba County Detention Facility, and browse the available packs. Select items and check out just as you would for a regular online purchase.
JailPackStore / McDaniel Supply customer service: (800) 822-9388, Monday through Friday, 8:00 AM to 5:00 PM.
Contact them if a deposit does not credit, if a commissary order has an issue, or if you have questions about your account.
If a deposit does not show on the account:
The facility may place a hold on an account for disciplinary reasons or court-ordered restitution. If a person cannot access deposited funds, they should speak with housing staff. Depositors can also call (828) 465-8999 to ask about the status of an account hold.
If the person is transferred, contact JailPackStore at (800) 822-9388 to ask about transfer procedures. Funds may not automatically follow to a different system. If the person is released, remaining funds are typically disbursed by the facility according to their policy, which may include a check or cash at release.
6 of 12 questions
Use JailPackStore at store.jailpackstore.com. You can deposit online, at the lobby kiosk at the facility, or by mailing a money order to Catawba County Detention, Attn: Trust Funds, P.O. Box 385, Newton, NC 28658. Always include the inmate ID number.
Send MoneyThe maximum per deposit is $300.
Send MoneyFees are tiered: $3.95 for deposits up to $25, $6.95 for $25.01 to $100, $8.95 for $100.01 to $200, and $10.95 for $200.01 to $300. The fee appears before you confirm.
Send MoneyNo. Send a money order only. No personal checks. No cash. Make the money order out to the inmate's full name and write the Inmate ID# in the memo line.
Send MoneyCatawba County Detention, Attn: Trust Funds, P.O. Box 385, Newton, NC 28658. Include the inmate's full name and Inmate ID# on the money order.
Send MoneyOnline and kiosk deposits typically credit quickly. Mailed money orders take longer depending on delivery and facility processing time.
Send MoneyCommissary packs, phone time through Pay Tel, and other authorized items. The person manages their account from inside the facility.
Send MoneyLook it up on the free Who's In Jail roster at injail.catawbacountync.gov/WhosInJail/. Do not send money without it.
Send MoneyYes. JailPackStore at store.jailpackstore.com offers pre-packaged packs including snacks, hygiene kits, meats, writing supplies, and underwear. Packs range from about $11 to $27. A $4.95 shipping fee applies per order.
Send MoneyCheck the inmate ID number, confirm they are still in custody, and review your JailPackStore transaction history. Call JailPackStore at (800) 822-9388 or the facility at (828) 465-8999 if the issue is not resolved in 24-48 hours.
Send MoneyContact JailPackStore at (800) 822-9388. Funds may not automatically transfer to a different facility. Upon release, the facility typically issues remaining funds to the person directly.
Send Money(800) 822-9388, Monday through Friday, 8:00 AM to 5:00 PM.
Send MoneyGet the inmate ID number you need for every deposit.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 8, 2026.