Catawba County Detention Facility is a county jail in Newton, North Carolina, operated by the Catawba County Sheriff\'s Office. The facility started with 83 beds in 1980, expanded in 2007, and grew to its current 579-bed capacity after a 2021 expansion, making it one of the larger county jails in the NC Foothills region. It holds pretrial detainees and sentenced inmates, male and female. This guide covers how to find someone using the Who\'s In Jail roster, Pay Tel video visits on-site and from home, JailPackStore money deposits, and the scan-and-forward mail system that routes personal mail through a Greensboro PO Box. All data is verified from the Catawba County Sheriff\'s Office.
City
Newton
County
Catawba County
State
NC
Facility Type
county jail
Gender
Male and Female
Capacity
579
Custody Levels
Pretrial and Sentenced
Operator
Catawba County Sheriff's Office
Address
100 Government Drive, Newton, NC 28658
Phone
(828) 465-8999
Inmate Locator
Free Inmate Search ↗Enter your loved one's full legal name - the name on their official ID - for the most accurate match.
Find their current location, facility name, and housing details - updated from official government records.
See the facility address, phone number, visitation hours, and the steps to get in touch.
Send photos, letters, and set up phone access - all through Pigeonly, built for families like yours.
Search the Who's In Jail roster by name. It shows mugshots, charges, bond amount, and court dates, giving you a full picture without calling the facility.
View ArticleAll visits are video visits. On-site sessions are 15 minutes once a week. Remote sessions from home run daily through Pay Tel.
View ArticleDeposit online at store.jailpackstore.com or at the lobby kiosk. Maximum $300. Fees are tiered by deposit amount.
View ArticleSet up a Pay Tel account at paytel.com so they can call you. Messaging through inteleMESSAGE is also available at $0.50 per message.
View ArticlePersonal mail goes to a Greensboro PO Box (Facility ID 5029), not Newton. Legal mail goes to Newton. Getting this right is the difference between your letter arriving and not.
View ArticleSearch the Catawba County Who's In Jail roster at injail.catawbacountync.gov/WhosInJail/. It is free and shows mugshots, current charges, bond amount, arrest date, and upcoming court dates. You do not need to call to get basic status information.
See the full breakdownAll visits at Catawba County are video visits. On-site visits must be scheduled at least 1 day in advance at paytelconnect.com. Each inmate gets one 15-minute on-site visit per week. On-site hours: Sunday 8:00 AM to 4:30 PM and Monday through Friday 2:00 PM to 4:30 PM. Remote video visits from home run daily 6:00 AM to 9:45 PM at $3.50 per 15 minutes.
See the full breakdownCatawba County uses JailPackStore (McDaniel Supply) for deposits. Send money online at store.jailpackstore.com, use the lobby kiosk, or mail a money order to P.O. Box 385, Newton, NC 28658. Maximum deposit is $300. Fees range from $3.95 to $10.95 by amount.
See the full breakdownCalls go through Pay Tel at paytel.com or 1-800-729-8355. The person inside calls you. You cannot call in directly. Messaging through inteleMESSAGE costs $0.50 per message. The inmate must send the first message to activate your account. All calls are monitored and recorded.
See the full breakdownPersonal mail is scanned and forwarded. Send to: Catawba County Detention Facility, [Inmate Name, ID #], Facility ID Number 5029, PO Box 18247, Greensboro, NC 27419. Legal mail goes to P.O. Box 385, Newton, NC 28658. Max 10 pages. Photos allowed, no Polaroid. No newspapers, magazines, books, glitter, or tape.
See the full breakdown6 of 8 questions
Use the Who's In Jail roster at injail.catawbacountync.gov/WhosInJail/. Search by name to confirm the person is in custody. The roster shows mugshots, current charges, bond amount, and upcoming court dates.
Inmate SearchAll visits are video visits. On-site visits at the facility must be scheduled at least 1 day in advance at paytelconnect.com. On-site hours are Sunday 8:00 AM to 4:30 PM and Monday through Friday 2:00 PM to 4:30 PM. Remote video visits from home are available daily 6:00 AM to 9:45 PM through Pay Tel.
VisitationUse JailPackStore at store.jailpackstore.com. You can also use the lobby kiosk at the facility or mail a money order to Catawba County Detention, Attn: Trust Funds, P.O. Box 385, Newton, NC 28658. The maximum deposit is $300.
Send MoneyCalls go through Pay Tel Communications. Set up an account at paytel.com or call 1-800-729-8355. Calls are outbound only. You can also exchange messages through inteleMESSAGE by Pay Tel at $0.50 per message.
Phone CallsPersonal mail: Catawba County Detention Facility, [Inmate Full Name, Inmate ID #], Facility ID Number 5029, PO Box 18247, Greensboro, NC 27419. Legal mail: [Inmate Full Name, Inmate ID #], Catawba County Detention Facility, P.O. Box 385, Newton, NC 28658.
MailCatawba County uses a scan-and-forward mail service. Your letter goes to a processing center in Greensboro, gets scanned, and is delivered to the inmate electronically inside the facility. Do not send personal mail to the Newton address or it may not reach the person inside.
MailCatawba County Detention Facility is the county jail for Catawba County, North Carolina, located in Newton at 100 Government Drive. It is operated by the Catawba County Sheriff's Office and holds 579 beds. The facility holds pretrial detainees and sentenced inmates, both male and female.
AboutYes. Remote video visits are available through Pay Tel from any smartphone, tablet, or computer. Schedule through paytelconnect.com or the Pay Tel app. Remote sessions are available daily from 6:00 AM to 9:45 PM and cost $3.50 per 15 minutes.
VisitationSearch for your loved one and start sending photos, letters, and messages today.
Search for Your Loved OneFree Inmate Search
All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 8, 2026. Official source: catawbacountync.gov/county-services/sheriffs-office/detention-facilities/general-information ›