Macon County Detention Center is a 75-bed county jail in Franklin, North Carolina, operated by the Macon County Sheriff's Office. Built in 1999, it holds pretrial detainees and sentenced inmates from Macon County. All communication services, including phone calls, video visits, messaging, and money deposits, run through NCIC. Mail goes directly to the facility. This guide covers how to find someone by phone or through NC VINE, how to visit in person or via video, how to deposit money through NCIC, and how to send mail. All data is verified from the Macon County official site and NCIC.
City
Franklin
County
Macon County
State
NC
Facility Type
county jail
Gender
Mixed
Capacity
75
Custody Levels
Pretrial and Sentenced
Operator
Macon County Sheriff's Office
Address
1820 Lakeside Drive, Franklin, NC 28734
Phone
(828) 349-2104
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No public online roster exists. Call (828) 349-2263 or use NC VINE for custody status notifications.
View ArticleIn-person visits and NCIC video visits are both available. Call (828) 349-2263 to confirm hours before you travel.
View ArticleDeposit at accounts.ncic.com, use the on-site kiosk, or mail a money order. NCIC support: 800-943-2189.
View ArticleCalls are outbound only. Set up your account at accounts.ncic.com, add your number, and fund it.
View ArticleMail to 1820 Lakeside Drive, Franklin, NC 28734. Call (828) 349-2263 to confirm photo and card rules.
View ArticleMacon County Detention Center does not publish a confirmed public online roster. To find someone, call the detention line at (828) 349-2263. You can also register for NC VINE at vinenc.com to receive automatic custody status notifications by phone, email, or text.
See the full breakdownBoth in-person and NCIC video visits are available. Third-party sources report visiting Monday through Friday 7:30 a.m. to 9:00 p.m. and Saturday through Sunday 7:30 a.m. to 2:30 p.m., but these have not been confirmed from the official site. Schedule at least 24 hours in advance. Visits run 20 to 30 minutes. Call (828) 349-2263 before you travel.
See the full breakdownMacon County Detention Center uses NCIC for money deposits. Deposit online at accounts.ncic.com/addfunds/NC/macon-county-jail, use the on-site kiosk at the facility, or mail a money order payable to the inmate to 1820 Lakeside Drive, Franklin, NC 28734. NCIC customer support: 800-943-2189.
See the full breakdownPhone calls go through NCIC. The person inside calls you, so you need a funded NCIC account. Set up your account at accounts.ncic.com, add your phone number, and fund it. NCIC also supports digital messaging and email. Customer support: 800-943-2189.
See the full breakdownMail goes directly to the facility at 1820 Lakeside Drive, Franklin, NC 28734. Put the person's full legal name on every envelope. All mail is opened and inspected before delivery. Photo and card rules are not published online. Call (828) 349-2263 before sending anything beyond a standard letter.
See the full breakdown6 of 7 questions
There is no confirmed public online roster. Call the detention center directly at (828) 349-2263 to ask about a specific person. You can also sign up for custody status alerts through NC VINE at vinenc.com, which notifies you when someone's custody status changes.
Inmate SearchThird-party reports indicate visiting is available Monday through Friday 7:30 a.m. to 9:00 p.m. and Saturday through Sunday 7:30 a.m. to 2:30 p.m. These hours are not confirmed from the official site. Call (828) 349-2263 before you travel to verify the current schedule.
VisitationUse NCIC. Deposit online at accounts.ncic.com/addfunds/NC/macon-county-jail, use the on-site kiosk at the facility, or mail a money order payable to the inmate to 1820 Lakeside Drive, Franklin, NC 28734. NCIC customer support is 800-943-2189.
Send MoneyCalls go through NCIC. The person inside calls out to your number. Create an account at accounts.ncic.com, add your phone number, and fund it so their calls connect. You cannot call in to reach them directly.
Phone CallsSend mail to: [Full Legal Name], Macon County Detention Center, 1820 Lakeside Drive, Franklin, NC 28734. All mail is inspected before delivery. Call (828) 349-2263 to confirm photo and package rules before sending anything beyond a standard letter.
MailYes. Macon County Detention Center uses NCIC for video visits. You can schedule a remote video visit through the NCIC platform at accounts.ncic.com and join from a computer or mobile device. On-site video kiosks are also available at the facility.
VisitationMacon County Detention Center is a 75-bed county jail in Franklin, North Carolina, operated by the Macon County Sheriff's Office under Sheriff Brent Holbrooks. Built in 1999, it holds pretrial detainees and sentenced inmates from Macon County. NCIC handles phone calls, video visits, messaging, and money deposits.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 7, 2026. Official source: maconnc.org/sheriff-detention-center.html ›