Deposit through NCIC online, at the on-site kiosk, or by mailing a money order.
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Macon County Detention Center uses NCIC to handle money deposits. You can deposit online at accounts.ncic.com/addfunds/NC/macon-county-jail, use the on-site kiosk at the facility, or mail a money order payable to the inmate to the facility address. Deposits fund commissary purchases and phone calls through NCIC. Fees apply and are shown before you confirm. NCIC customer support is 800-943-2189.
There are three ways to put money on a person’s account at Macon County Detention Center.
Go to accounts.ncic.com/addfunds/NC/macon-county-jail. Select Macon County Jail from the list, enter the person’s full legal name, choose the amount, and pay with a debit or credit card. Deposits typically post to the account within a few hours. A service fee applies and is shown before you confirm.
You do not need to create an account to make a deposit. You can also create a free NCIC account at accounts.ncic.com to track your deposit history and manage future transactions.
An NCIC kiosk is available at the facility at 1820 Lakeside Drive, Franklin, NC 28734. You can make a deposit in person using cash or a card. This is a good option if you are already visiting or if you prefer not to deposit online.
The kiosk is typically available during facility visiting hours. Call (828) 349-2263 to confirm kiosk availability before making a special trip just for a deposit.
Mail a money order payable to the inmate’s full legal name to:
Macon County Detention Center 1820 Lakeside Drive Franklin, NC 28734
Write the person’s full legal name on the money order. Do not send cash. Processing time for mailed money orders is longer than online deposits, so plan ahead if the funds are time-sensitive.
For an online deposit, you need:
If you’re not sure of the exact name on file, call (828) 349-2263 to confirm before making the deposit.
Funds deposited through NCIC go to the person’s account and can be used for:
NCIC charges a service fee for deposits. The fee depends on the deposit amount and payment method. You will see the exact fee before you confirm, so there are no surprises. Online deposits typically post within a few hours. Mailed money orders can take several business days.
If the person transfers from Macon County Detention Center to another facility, their account balance may transfer with them or may need to be requested through NCIC. Contact NCIC customer support at 800-943-2189 to find out what happens to the balance and whether you need to take any action.
If a deposit does not post within 24 hours, call NCIC customer support at 800-943-2189. Have your payment confirmation number, the person’s name, and the deposit amount ready. Common issues include a name mismatch between the name you entered and the name on file at the facility.
Specific deposit limits for Macon County Detention Center are not published online. Contact NCIC at 800-943-2189 or call the facility at (828) 349-2263 to ask about any account limits.
6 of 12 questions
Use NCIC. Deposit online at accounts.ncic.com/addfunds/NC/macon-county-jail, use the on-site kiosk at the facility, or mail a money order payable to the inmate to 1820 Lakeside Drive, Franklin, NC 28734.
Send MoneyThe person's full legal name as it appears in the facility's records, and a debit or credit card for online deposits. For a money order, write the full legal name on the money order.
Send MoneyYes. NCIC charges a service fee that depends on the deposit amount and payment method. The fee is shown before you confirm, so you know the total before paying.
Send MoneyCommissary items like food, snacks, and hygiene products, phone call time through NCIC, and NCIC digital messaging credits.
Send MoneyOnline deposits through NCIC typically post within a few hours. Mailed money orders can take several business days to process.
Send MoneyNo. Cash sent through the mail will not be credited to the person's account and may be confiscated. Use NCIC online, the on-site kiosk, or a money order by mail.
Send MoneyCall NCIC customer support at 800-943-2189. Have your payment confirmation number, the person's full name, and the deposit amount ready. A name mismatch is a common reason deposits get delayed.
Send MoneyThe kiosk is typically available during facility hours, but call (828) 349-2263 to confirm before making a special trip just to use it.
Send MoneyContact NCIC at 800-943-2189 to find out. The balance may transfer with the person, or you may need to request a transfer. Do not assume the funds follow automatically.
Send MoneySpecific limits are not published online. Call NCIC at 800-943-2189 or the facility at (828) 349-2263 to ask about any account deposit limits.
Send MoneyAt most NCIC facilities, funds go to one account that covers both commissary and phone calls. Contact NCIC at 800-943-2189 to confirm how Macon County's accounts are structured.
Send MoneyContact NCIC customer support at 800-943-2189 as soon as you notice the error. Refund eligibility depends on whether the funds have already been used.
Send MoneyAdding money lets the person call you. Here is how NCIC phone calls work.
View ArticleConfirm they are still here before making a deposit.
View ArticleSchedule an in-person or video visit. Call (828) 349-2263.
View ArticleThe mailing address and what to confirm before sending.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 7, 2026.