Send Money to Scotland CI. ConnectNetwork Deposits and All Options | Pigeonly
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Send Money to Scotland CI. ConnectNetwork Deposits and All Options

Deposits go through ViaPath/ConnectNetwork. Only approved visitors may send funds.

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Overview

Money for Scotland Correctional Institution goes through ViaPath/ConnectNetwork (GTL). You can deposit online at connectnetwork.com, through the ConnectNetwork app, by phone, via Western Union, or by money order. You need the person’s full legal name and OPUS Number for every deposit. Only approved visitors can send funds. Packages ordered through the NC Inmate Package program at ncinmatepackage.com are separate from ConnectNetwork deposits and are covered in their own section below.

Quick Facts

  • Money service: ViaPath/ConnectNetwork (GTL), used by NC state prisons.
  • Online: connectnetwork.com | App: ConnectNetwork app.
  • Phone: Trust Fund 888-428-1845 | AdvancePay (phone calls) 800-483-8314.
  • Western Union: Payment code NCDAC TRUST.
  • Money order: Payable to TouchPay, mail to TouchPay Holdings LLC, PO Box 174, Houston, TX 77001-0174. No service fee.
  • Fees: Online $2.48 to $8.16 | Phone $3.27 to $8.95 | Western Union $3.00 | Money order: free.
  • Only approved visitors may deposit funds to a Scotland CI account.
  • Packages go through ncinmatepackage.com (NC Inmate Package program). This is separate from ConnectNetwork.
  • Troubleshooting: call ViaPath at 877-650-4249.

How Money Works at Scotland CI

Scotland Correctional Institution uses ViaPath/GTL, operating as ConnectNetwork, for all fund deposits. The same vendor handles trust fund deposits for commissary and AdvancePay deposits for phone calls. These may be separate balances, so confirm with ConnectNetwork if you are unsure where a deposit lands.

You need two things for every deposit: the person’s full legal name and their OPUS Number. Find the OPUS Number using the NC OPI inmate search. A deposit without the correct OPUS Number can be delayed or returned.

Important: Only approved visitors can send money to someone at Scotland CI. If you are not on the approved visitor list, your deposit may be rejected.

Option 1: Online at ConnectNetwork.com

Go to connectnetwork.com, create a free account if you do not have one, find Scotland Correctional Institution, enter the person’s name and OPUS Number, choose an amount, and pay with a debit or credit card. Deposits typically post within a few hours. Service fees range from $2.48 to $8.16 depending on the amount and are shown before you confirm.

Option 2: ConnectNetwork App

Download the ConnectNetwork app on your phone or tablet. Log in or create an account, find Scotland Correctional Institution, and follow the same steps as the online option. The app is available for iOS and Android.

Option 3: Phone Deposit

Call the ConnectNetwork phone line to make a deposit without going online:

  • Trust Fund (commissary): 888-428-1845
  • AdvancePay (phone calls): 800-483-8314

Have the person’s full legal name, OPUS Number, and your payment information ready. Service fees range from $3.27 to $8.95 by phone.

Option 4: Western Union

Use Western Union’s inmate deposit service. The payment code is NCDAC TRUST. You can send online at westernunion.com or at a Western Union location. The service fee is $3.00. Processing may take one to two business days.

Option 5: Money Order (Free)

Mail a money order payable to TouchPay Holdings LLC to:

TouchPay Holdings LLC PO Box 174 Houston, TX 77001-0174

Include the person’s full legal name and OPUS Number on the memo line and on a note inside the envelope. Money orders have no service fee, but allow extra time for mail delivery and processing.

What the Money Covers

Funds deposited through ConnectNetwork go toward commissary purchases and, if added to AdvancePay, phone calls. Commissary at Scotland CI may include food items, hygiene products, writing supplies, and other approved goods. Some items are ordered weekly and delivered on a set schedule.

If you want to fund phone calls specifically, add money to AdvancePay by calling 800-483-8314 or selecting the AdvancePay option at connectnetwork.com.

NC Inmate Package Program

Families can order approved items through the NC Inmate Package program at ncinmatepackage.com. This is not the same as a ConnectNetwork deposit. You order from a pre-approved catalog and the items ship to Scotland CI. Check the site for current catalog items, ordering windows, and shipping schedules.

If a Deposit Does Not Post

If a deposit does not show up within 24 to 48 hours, check that the OPUS Number and name match exactly. Then call ViaPath support at 877-650-4249. Have your transaction reference number ready.

What Happens When Someone Transfers

If the person transfers to another NC facility, their trust fund balance moves with them. Any pending AdvancePay deposits may take a bit longer to transfer. Contact ConnectNetwork at 877-650-4249 if funds do not appear after a transfer.

Account Restrictions

Deposits may be frozen or held if the person has court-ordered fines, restitution, or facility fees deducted from their account. NC DAC can withhold a portion of deposits for these obligations. If the balance seems lower than expected, call the facility at (910) 390-4700 for an explanation.

Families Also Ask

6 of 13 questions

Q

How do I send money to Scotland Correctional Institution?

Use ViaPath/ConnectNetwork. Go to connectnetwork.com, use the ConnectNetwork app, call 888-428-1845, use Western Union with code NCDAC TRUST, or mail a money order to TouchPay. You need the person's full legal name and OPUS Number.

Send Money
Q

What is ConnectNetwork?

ConnectNetwork is the platform ViaPath/GTL uses for NC state prison deposits. It covers both trust fund (commissary) deposits and AdvancePay (phone call) deposits.

Send Money
Q

How do I find the OPUS Number?

Use the NC OPI inmate search at webapps.doc.state.nc.us/opi/offendersearch.do?method=view. Search by name. The OPUS Number appears in the search results.

Send Money
Q

What are the fees to send money?

Online deposits: $2.48 to $8.16. Phone deposits: $3.27 to $8.95. Western Union: $3.00. Money orders sent by mail: free. Fees are shown before you confirm each transaction.

Send Money
Q

Can anyone send money to someone at Scotland CI?

No. Only approved visitors may send funds. If you are not on the approved visitor list, your deposit may be rejected.

Send Money
Q

What is the Western Union payment code for Scotland CI?

NCDAC TRUST. Use this code when making a Western Union inmate deposit for any NC DAC facility, including Scotland CI.

Send Money
Q

How do I send a money order?

Make the money order payable to TouchPay Holdings LLC and mail it to PO Box 174, Houston, TX 77001-0174. Include the person's full legal name and OPUS Number on the memo line and on a note inside.

Send Money
Q

How long does it take for funds to post?

Online and app deposits typically post within a few hours. Phone deposits may take a bit longer. Western Union takes one to two business days. Money orders take the longest due to mail and processing time.

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Q

What does the money cover at Scotland CI?

ConnectNetwork deposits cover commissary purchases (food, hygiene, writing supplies, approved goods). AdvancePay deposits specifically fund outgoing phone calls at $0.10 per minute.

Send Money
Q

Are commissary and phone call funds the same account?

Not always. Trust fund and AdvancePay can be separate balances. If you want funds to cover phone calls, add them to AdvancePay by calling 800-483-8314 or selecting that option on connectnetwork.com.

Send Money
Q

What happens to funds if the person transfers?

Trust fund balances follow the person to the new facility. AdvancePay deposits may take longer to transfer. Contact ConnectNetwork at 877-650-4249 if funds are missing after a transfer.

Send Money
Q

Who do I call if there is a problem with a deposit?

Call ViaPath support at 877-650-4249. Have your transaction reference number ready. You can also call Scotland CI directly at (910) 390-4700.

Send Money
Q

Can I order packages for someone at Scotland CI?

Yes. Use the NC Inmate Package program at ncinmatepackage.com. This is separate from ConnectNetwork deposits. You order from a pre-approved catalog and the items ship to the facility.

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 7, 2026.