Send Money to Yancey County Detention Center. JailATM Deposits

Your Two Options for Sending Money

Option 1: Online Through JailATM

JailATM is the confirmed deposit method for Yancey County Detention Center. You can deposit from any phone, tablet, or computer without going to the facility.

Step 1. Go to jailatm.com or deposits.jailatm.com. Create a free account or log in if you already have one. You will need an email address and a password.

Step 2. Search for Yancey County Detention Center. Find the facility in the JailATM system. It may appear under Yancey County Jail or Yancey County Sheriff.

Step 3. Enter the inmate’s name and booking number. You need the person’s full legal name and their booking number. Do not have the booking number yet? See the inmate search guide for how to find it through VineLink or by calling (828) 682-2124.

Step 4. Choose your deposit amount. Enter the amount you want to send. JailATM will show you the service fee before you confirm. Fees vary by amount and payment method.

Step 5. Pay with a debit or credit card. Complete the payment. JailATM sends a confirmation by email. Deposits typically post within a few hours, though some take up to one business day.

Option 2: By Phone Through JailATM

If you prefer to deposit without using a website, call JailATM at 877-810-0914. Follow the automated prompts to enter the facility name, inmate information, and your payment details. The same fees apply as online. Have your debit or credit card ready when you call.

What the Money Covers

Funds you deposit at Yancey County Detention Center go toward:

• Commissary purchases: Food, beverages, hygiene items, writing supplies, and other approved goods the person can buy from the jail commissary.
• Phone time: Calls go through Inmate Sales at inmatesales.com. The phone system charges against the inmate’s account or a separate prepaid balance you fund through Inmate Sales directly. See the phone calls guide for how billing works.

Call (828) 682-2124 if you have questions about what the account balance can be used for at this specific facility.

Account Limits and Holds

County jails may cap how much money an account can hold at one time. The specific limit for Yancey County Detention Center has not been published. Call (828) 682-2124 if you plan to make a large deposit and want to confirm the account can receive it in full.

Courts sometimes place holds on inmate funds for fines, restitution, or court costs. If a deposit goes through but the person says they cannot access the money, call (828) 682-2124 to ask whether a hold is on the account.

What Happens to Money If the Person Transfers

If someone is transferred from Yancey County Detention Center to a state prison or another facility, the funds in their JailATM account may not follow automatically. Each facility uses its own system, and balances do not always carry over. Call (828) 682-2124 as soon as you learn of a transfer to ask about the remaining balance and whether it can be forwarded or refunded.

Troubleshooting a Failed Deposit

If a JailATM deposit does not post within one business day:

• Check your JailATM account for any error messages or declined payment notices.
• Confirm the booking number was entered correctly. A wrong number is the most common reason a deposit fails to reach the right account.
• Contact JailATM support through jailatm.com.
• Call (828) 682-2124 to ask whether the deposit appeared on the facility’s end.

If you used the phone line at 877-810-0914, call back to ask about the status of your deposit.

Before You Deposit: Confirm They Are Still There

Always confirm the person is still at Yancey County Detention Center before sending money. A deposit made to an account for someone who has already been released or transferred can take time to recover. Search VineLink at vinelink.vineapps.com/search/NC/Person or call (828) 682-2124 to check. See the inmate search guide for full steps.