Altona Correctional Facility, Altona NY. Visiting, Mail & Contact Info | Pigeonly
Updated September 28, 2026
Verified from official government sources

Altona Correctional Facility, NY

Physical Address 555 Devils Den Road, P.O. Box 3000, Altona, NY 12910-3000

A medium security state prison for men on Devils Den Road in Altona, Clinton County, in the far north of the state near the Canadian border. Every visiting day is open to every family with no limit on visits, but the last arrival is 1:30 PM, and Clinton Correctional Facility in Dannemora is a separate prison in the same county.

Altona Correctional Facility
Altona Correctional Facility, Altona NY. Visiting, Mail & Contact Info

City

Altona

County

Clinton County

State

NY

Facility Type

state prison

Gender

Adult male

Custody Levels

Medium

Operator

New York State Department of Corrections and Community Supervision

Address

555 Devils Den Road, P.O. Box 3000, Altona, NY 12910-3000

Phone

518-236-7841

i

Quick Facts

Open to All

  • 1 All incarcerated individuals may receive visits on scheduled days.
  • 2 No DIN or surname split.
  • 3 Unlimited visits during visiting hours.
  • 4 Weekends and weekday holidays.

The 1:30 PM Line

  • 1 Visiting runs 8:00 AM to 2:30 PM.
  • 2 Latest arrival 1:30 PM.
  • 3 Three visitors plus one child under five.
  • 4 No free state visitor bus serves Altona.

P.O. Box 3000

  • 1 Letters go to P.O. Box 3000, Altona, NY 12910-3000.
  • 2 One box, with no separate family box.
  • 3 The ZIP+4, 3000, matches the box.
  • 4 Full name and DIN on the envelope, your address in the top left.

Not Clinton in Dannemora

  • 1 Clinton Correctional Facility is also in Clinton County.
  • 2 Clinton is in Dannemora, Altona is in Altona.
  • 3 Clinton is maximum security, Altona medium.
  • 4 Each has its own address and rules.

The Far North

  • 1 About half an hour from Plattsburgh.
  • 2 About an hour from Montreal.
  • 3 About five and a half hours from New York City.
  • 4 Clinton County.

Calls Cost Nothing

  • 1 Free from every New York state prison since August 1, 2025.
  • 2 Three calls of up to fifteen minutes a week, credited Saturdays.
  • 3 Calling window 7:00 AM to 11:00 PM.
  • 4 Fifteen approved numbers, added from the inside.

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Articles for This Facility

What You Need to Know

Verified from NYSDOCCS: Altona Correctional Facility See our sources ›

Visits run 8:00 AM to 2:30 PM on weekends and weekday holidays, with the latest arrival at 1:30 PM. Every visiting day is open to every family, with no split and no limit on visits. The early cutoff and the distance are the things to plan around.

See the full breakdown
Verified from NYSDOCCS: Altona Correctional Facility See our sources ›

Letters go to P.O. Box 3000, Altona, NY 12910-3000. There is one box and no separate family box, and the last four digits of the ZIP match it. Mail is opened and inspected at the prison and the paper is handed over.

See the full breakdown
Verified from the NYSDOCCS incarcerated lookup See our sources ›

One statewide tool covers every New York state prison and takes a DIN or a last name and first name. Clinton Correctional Facility in Dannemora is in the same county, so the facility line on the result is the one to read.

See the full breakdown
Verified from NYSDOCCS account deposits See our sources ›

Six routes in, and the two free ones are a money order by post and the visitor lockbox at the prison. Online, the JPay app and the phone all carry a fee and post faster. Every deposit is matched to the DIN in Miami, so the distance to the border makes no difference.

See the full breakdown
Verified from NYSDOCCS telephone calls See our sources ›

Free since August 1, 2025, with no account for a family to open or fund. Three calls of up to fifteen minutes credited every Saturday, thirty minutes on anything after that, between 7:00 AM and 11:00 PM, across fifteen numbers the person inside manages.

See the full breakdown

Families Also Ask

6 of 8 questions

Q

What is the mailing address for Altona Correctional Facility?

P.O. Box 3000, Altona, NY 12910-3000, with the person's full name and DIN on the first line and your return address in the top left corner.

Mail & Photos
Q

Can I visit on any weekend?

Yes. The Altona schedule states that all incarcerated individuals may receive visits on scheduled visiting days, with no DIN or surname split, and visits are unlimited during visiting hours.

Visitation
Q

What are the visiting hours?

8:00 AM to 2:30 PM, with the latest arrival at 1:30 PM. Up to three visitors can come, plus one child under the age of five.

Visitation
Q

Is Altona the same as Clinton Correctional Facility?

No. Both are state prisons in Clinton County, but Clinton is a maximum security prison in Dannemora. Altona is a medium security prison on Devils Den Road in Altona, with its own address and rules.

Inmate Search
Q

Can I visit Altona on a weekday holiday?

Yes. The Altona facility page lists weekends, but the NYSDOCCS visitation update effective 7 September 2026 places Altona among the prisons that also take visits on weekday holidays.

Visitation
Q

Is there a free bus to Altona?

No. The free state visitor bus programme covers 18 prisons and Altona is not one of them.

Visitation
Q

How much do phone calls cost?

Nothing. New York made every call from a state prison free to families on August 1, 2025. Three calls of up to fifteen minutes are credited each Saturday, calls after those run to thirty minutes, and the window is 7:00 AM to 11:00 PM across fifteen approved numbers.

Phone Calls
Q

Where does money go?

To the JPay lockbox at PO Box 531190, Miami, Florida 33153, with a deposit slip, free by post and capped at $999.99 per money order. There is also a visitor lockbox at the prison taking up to $50 cash a day in total. Money never goes in the envelope.

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 28, 2026. Official source: doccs.ny.gov/location/altona-correctional-facility ›