Two state prisons sit on Bare Hill Road at Malone, so the facility name on your result decides which box number your letter needs. Start with the search below.
Find your loved one and start staying in touch - photos, letters, and calls.
New York runs a single lookup covering every state prison, so there is no separate Franklin tool to track down. What matters here is reading the answer closely. Upstate Correctional Facility stands 250 yards up the same road in the same town, and the two take different post boxes, so the facility line on your result is doing real work.
The tool is at nysdoccslookup.doccs.ny.gov, it is run by the state, and it is free. Nothing to sign up for and nothing to pay.
It covers state prisons across New York. Franklin is one of them, so a Franklin inmate lookup is this search with the name typed in.
If you have a DIN, enter that. It is exact and it is quickest.
If you do not, the search takes a last name and first name. A few things make the difference between a hit and a blank screen:
A result that comes back gives you the facility, the DIN and custody details. It does not give a housing unit, and no New York result does.
This is the part specific to Malone.
Both Franklin Correctional Facility and Upstate Correctional Facility are at Malone, in Franklin County, on Bare Hill Road. A result that says Malone tells you almost nothing on its own. A result that says Franklin tells you everything.
| Franklin | Upstate | |
|---|---|---|
| Street | 62 Bare Hill Road | 309 Bare Hill Road |
| Post box | P.O. Box 10 | P.O. Box 2000 |
| ZIP | 12953-0010 | 12953 |
| Security | Medium | Maximum |
| Phone | 518-483-6040 | 518-483-6997 |
A letter addressed with the right town and the wrong box number does not get walked down the road. It goes back or it goes nowhere.
Type the facility name without New York attached and the results scatter.
The one at Malone is Franklin Correctional Facility, and that exact wording plus New York settles it in one search.
The number the lookup hands back is the Department Identification Number, and it is the key to everything that follows.
| Where you need it | What happens without it |
|---|---|
| The envelope | Mail is not matched to a person |
| The JPay deposit slip | The deposit is matched to the DIN, not the name |
| Any call to the prison | It is the first thing you will be asked |
Write it down once, properly, and you will not have to find it again.
The DOCCS lookup returns state prisons only.
Someone awaiting trial, serving under a year, or recently arrested is usually in a county jail, and each county runs its own roster. A blank result from the statewide tool often means the county is the right place to look, not that the search failed.
It runs the other way too. People move into state prison after sentencing, so a name that was in a county jail last month can be at Malone now.
Worth working through in this order.
New York moves people between prisons, and the lookup follows them. A letter sent on an old result goes to the wrong prison.
Run the lookup again before you post a letter and before you make a deposit. It takes under a minute.
With the DIN written down, Pigeonly can send letters and photos from your phone. It addresses them to Franklin’s P.O. Box 10, not to Upstate’s P.O. Box 2000 on the same road.
6 of 10 questions
No, and there does not need to be. New York runs one tool at nysdoccslookup.doccs.ny.gov covering every state prison, Franklin included, so that search is the Franklin lookup.
Inmate SearchNo. The New York state lookup is free and open to anyone. There is no account to create, no fee and no limit on how often you use it.
Inmate SearchYes. Last name and first name both work. Start with the legal name before any nickname, and try a maiden name if one might be on file, because the tool matches spelling exactly.
Inmate SearchRead the facility line on the result. Both prisons are at Malone on Bare Hill Road, but Franklin is 62 Bare Hill Road at P.O. Box 10 and Upstate is 309 Bare Hill Road at P.O. Box 2000. The town alone will not tell them apart.
Inmate SearchThe Department Identification Number, assigned by New York to everyone in state custody. It goes on the envelope and on the deposit slip, and deposits are matched to it, not to a name.
Inmate SearchIt names the facility and gives custody details. Housing units, cells and blocks are not in any New York result, and neither mail nor money needs one.
Inmate SearchNo. The New York lookup returns identifying and custody information, not booking photographs.
Inmate SearchEasily, if the search drops New York. Franklin Correctional Center is in Bunn, North Carolina, Franklin Correctional Institution is in Carrabelle, Florida, and Ohio and Missouri both run Franklin County facilities. The Malone prison is Franklin Correctional Facility, New York.
Inmate SearchCheck the spelling first, then consider that they may not be in state custody yet. People awaiting trial or serving under a year are usually held in a county jail, and every county runs its own roster outside the statewide tool.
Inmate SearchBefore posting a letter and before sending money. New York transfers people between prisons and the lookup follows them, so a stale result sends mail to the wrong place.
Inmate SearchThe DIN goes on the envelope with the name.
View ArticleNow you know they are here, this is next.
View ArticleDeposits match the DIN, not the name.
View ArticleCalls are free from every New York state prison.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
Search for Your Loved OneFree Inmate Search
All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 24, 2026. Official source: nysdoccslookup.doccs.ny.gov ›