Franklin Correctional Facility, Malone NY. Visiting, Mail & Contact Info | Pigeonly
Updated September 24, 2026
Verified from official government sources

Franklin Correctional Facility, NY

Physical Address 62 Bare Hill Road, P.O. Box 10, Malone, NY 12953-0010

A medium security prison for men at Malone, in Franklin County, close to the Canadian border. It shares Bare Hill Road with a maximum security prison, which is why the box number on your envelope matters more here than at most facilities.

Franklin Correctional Facility
Franklin Correctional Facility, Malone NY. Visiting, Mail & Contact Info

City

Malone

County

Franklin County

State

NY

Facility Type

state prison

Gender

Adult male

Custody Levels

Medium

Operator

New York State Department of Corrections and Community Supervision

Address

62 Bare Hill Road, P.O. Box 10, Malone, NY 12953-0010

Phone

518-483-6040

i

Quick Facts

Box 10, and the Box Up the Road

  • 1 Letters go to P.O. Box 10, Malone, NY 12953-0010.
  • 2 Upstate Correctional Facility is P.O. Box 2000 on the same road.
  • 3 Both are at Bare Hill Road, Malone, about 250 yards apart.
  • 4 Full name and DIN on the envelope, your address in the top left.

Weekends and Holidays Only

  • 1 7:30 AM to 3:00 PM, effective 1 September 2026.
  • 2 Latest arrival 2:00 PM.
  • 3 Weekend days are split by DIN last digit, 0 to 4 and 5 to 9.
  • 4 One visiting day per week, with no cap on visits that day.

Medium Security, Not Maximum

  • 1 Franklin is medium security for adult men.
  • 2 Upstate, on the same road, is maximum security.
  • 3 Franklin holds men only, as does Upstate.
  • 4 Different rules apply at each, despite the shared address line.

Three Names, Four States

  • 1 Franklin Correctional Center is in Bunn, North Carolina.
  • 2 Franklin Correctional Institution is in Carrabelle, Florida.
  • 3 Franklin County facilities exist in Ohio and Missouri.
  • 4 This one is at Malone, in Franklin County, New York.

No Free Bus to This One

  • 1 The statewide free visitor bus serves 18 prisons.
  • 2 Upstate, on the same road, is one of them.
  • 3 Franklin is not on the list.
  • 4 Malone is roughly six hours from New York City by car.

Calls Cost Nothing

  • 1 Free from every New York state prison since August 1, 2025.
  • 2 Three calls of up to fifteen minutes a week, credited Saturdays.
  • 3 Calling window 7:00 AM to 11:00 PM.
  • 4 Fifteen approved numbers, added from the inside.

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Articles for This Facility

What You Need to Know

Verified from NYSDOCCS: Franklin Correctional Facility See our sources ›

Letters go to P.O. Box 10 at Malone. The care needed is the box number, because Upstate Correctional Facility is P.O. Box 2000 on the same road, in the same town, with the same ZIP prefix. Mail is opened and inspected at the prison and the paper is handed over, so what you wrote is what they hold.

See the full breakdown
Verified from NYSDOCCS: Franklin Correctional Facility See our sources ›

Weekends and holidays, 7:30 AM to 3:00 PM, arriving by 2:00 PM, effective 1 September 2026. Weekend days are rationed by the last digit of the DIN, 0 to 4 and 5 to 9, so each weekend one day is yours and the other is not. One visiting day per week with no cap on visits within it, three visitors plus a child under five. Malone is six hours from New York City, and the free statewide visitor bus does not come here.

See the full breakdown
Verified from the NYSDOCCS incarcerated lookup See our sources ›

One statewide tool covers every New York state prison and takes a last name and first name. The care needed here is the name of the prison itself: North Carolina, Florida, Ohio and Missouri all run a Franklin facility, and a search that drops the state can land on any of them.

See the full breakdown
Verified from NYSDOCCS account deposits See our sources ›

JPay handles deposits for the whole state from a lockbox in Miami. A money order posted with a deposit slip is free and caps at $999.99 a transaction. The visitor lockbox inside the prison takes up to $50 cash a day in total, which for most families here means a visit day or nothing.

See the full breakdown
Verified from NYSDOCCS telephone calls See our sources ›

Free since August 1, 2025, with no account for a family to open or fund. Three calls of up to fifteen minutes credited every Saturday, thirty minutes on anything after that, between 7:00 AM and 11:00 PM, across fifteen numbers the person inside manages. At six hours from the city, this does most of the work here.

See the full breakdown

Families Also Ask

6 of 8 questions

Q

What address do I use to write to someone at Franklin?

P.O. Box 10, Malone, NY 12953-0010, with their full name and DIN on the envelope and your return address in the top left corner. Take care with the box number, because Upstate Correctional Facility is P.O. Box 2000 on the same road in the same town.

Mail & Photos
Q

Is Franklin the same as Upstate Correctional Facility?

No, though they share a road. Franklin is 62 Bare Hill Road and Upstate is 309 Bare Hill Road, both in Malone. Franklin is medium security on 518-483-6040. Upstate is maximum security on 518-483-6997. Their visiting hours, arrival cutoffs and post boxes are all different.

Inmate Search
Q

What are the visiting hours?

Weekends and holidays, 7:30 AM to 3:00 PM, effective 1 September 2026, with the latest arrival at 2:00 PM. That is half an hour earlier than Upstate on the same road, and an hour of the day sits between the arrival cutoff and the close.

Visitation
Q

How often can I visit?

One visiting day per week, with no limit on the number of visits within that day, and three visitors plus one child under five. Which weekend days are open to you depends on the last digit of the DIN, because Franklin splits the schedule into a 0 to 4 group and a 5 to 9 group. Holidays are open to everyone.

Visitation
Q

Is there a free bus from New York City?

Not to Franklin. A statewide programme run with the state does provide free visitor buses to 18 prisons, and Upstate on the same road is one of them, but Franklin is not on that list. Malone is roughly six hours from the city by car.

Visitation
Q

Am I looking at the right Franklin?

Worth checking. Franklin Correctional Center is in Bunn, North Carolina, Franklin Correctional Institution is in Carrabelle, Florida, and Franklin County runs facilities in Ohio and Missouri. The New York prison is at Malone, in Franklin County, and the search result should say Franklin Correctional Facility.

Inmate Search
Q

How much do phone calls cost?

Nothing. New York made every call from a state prison free to families on August 1, 2025. Three calls of up to fifteen minutes are credited each Saturday, calls after those run to thirty minutes, and the window is 7:00 AM to 11:00 PM across fifteen approved numbers.

Phone Calls
Q

Where does money go?

To the JPay lockbox at PO Box 531190, Miami, Florida 33153, with a deposit slip, free by post and capped at $999.99 a transaction. There is also a visitor lockbox at the prison taking up to $50 cash a day in total. Money never goes in the envelope.

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 24, 2026. Official source: doccs.ny.gov/location/franklin-correctional-facility ›