Who runs phone calls at the Tompkins County Jail?
Securus Technologies.
Phone CallsEvery housing unit at the Tompkins County jail has phones and tablets, and the calls are billed by Securus, not the Sheriff's Office. Connect with your loved one in minutes.
Create your phone account in minutes
Calls from the Tompkins County Jail run through Securus. Set up an account at securustech.net or on 1-800-844-6591. Each housing unit has phones and tablets, the receiving party accepts a toll charge, and calls are recorded. Billing questions go to Securus.
Calls from the Tompkins County Jail run through Securus Technologies. Set up a calling account at securustech.net or with Securus Correctional Billing Services on 1-800-844-6591.
Billing goes to Securus. The Sheriff’s Office is not involved in billing and cannot help with it.
Each Securus call asks you to accept a toll charge, and every call is recorded. Some news reads better on paper, and Pigeonly puts it there: type a letter on your phone, and we print it and mail it to the jail.
3 of 3 questions
Securus Technologies.
Phone CallsAt securustech.net or on 1-800-844-6591.
Phone CallsSecurus. The Sheriff's Office is not involved in billing.
Phone CallsVINE, or Corrections in Ithaca.
View ArticleTuesdays and Saturdays, booked the evening before.
View ArticleUSPS only, and no hardcovers.
View ArticleSmartDeposit, the lobby machine or mail.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
Search for Your Loved OneFree Inmate Search
All information on this page comes directly from official government and facility sources. How we verify information › Last verified October 8, 2026. Official source: tompkinscountyny.gov/All-Departments/Sheriffs-Office/Corrections-Division/Inmate-Visitation ›