Wayne County Jail Phone Calls (Lyons, NY) | Pigeonly
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Phone Calls at Wayne County Jail

Every personal call from the Wayne County Jail is a recorded GTL collect call made between 10 AM and 9 PM, so your phone has to be able to accept one. Connect with your loved one in minutes.

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Overview

People at the Wayne County Jail use phones in their housing areas from 10 AM to 9 PM. All personal calls are collect, through GTL, and all are recorded. Families can reach GTL on 1-866-230-7761 to make sure calls can get through. Nobody can call in.

Quick Facts

  • 1 Phones in housing areas, 10 AM to 9 PM
  • 2 All personal calls are collect, through GTL
  • 3 All personal calls are recorded
  • 4 GTL: 1-866-230-7761
  • 5 No incoming calls
  • 6 Jail Reception: 315-946-5714
  • 7 After hours: 315-946-5807
  • 8 Status alerts in the Sheriff's inmate search

GTL Collect Calls

People held at the Wayne County Jail use phones in their housing areas, from 10 AM to 9 PM. All personal calls are collect, through GTL, and all are recorded.

Make Sure Your Phone Can Take Them

Many mobile plans block collect calls. GTL can set up a prepaid account so calls to your number go through. Call GTL on 1-866-230-7761.

You Cannot Call In

Calls go out only. For questions, call Jail Reception on 315-946-5714, 8 AM to 4 PM, Monday to Saturday, or Jail Main Control on 315-946-5807 after hours.

What Staff Cannot Tell You

Staff will not discuss someone’s medical condition, citing health privacy law.

When Calls Stop

A move, a court date or a transfer can interrupt calls. The Sheriff’s inmate search has a Notify Me of Status Change option for alerts.

Between Calls

Pigeonly sends printed letters and photos from your phone to PO Box 477.

Families Also Ask

4 of 4 questions

Q

How do calls work at the Wayne County Jail?

People use phones in their housing areas from 10 AM to 9 PM. All personal calls are collect, through GTL, and recorded.

Phone Calls
Q

How do I make sure I can receive calls?

Contact GTL on 1-866-230-7761 to set up an account.

Phone Calls
Q

Can I call someone at the jail?

No. Calls go out only.

Phone Calls
Q

Who do I call with questions?

Jail Reception on 315-946-5714, 8 AM to 4 PM, Monday to Saturday, or Jail Main Control on 315-946-5807 after hours.

Phone Calls

Other Guides for This Facility

Inmate Search

Wayne County Jail Inmate Search

Lyons, New York, not Detroit.

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Visitation

Visiting Wayne County Jail

Walk-in, Tuesday and Saturday, nine seats.

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Mail & Photos

Wayne County Jail Mailing Address

PO Box 477, Lyons.

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Send Money

Send Money to Wayne County Jail

Five ways, and a $50 cash cap.

View Article
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified October 1, 2026. Official source: waynecosheriff.org/wayneCountyFAQ ›