Phone Calls at Ross County Jail

Q: How do I add funds to my IC Solutions account?

Log in at icsolutions.com and pay by credit or debit card. You can also use the ICS Mobile app on Android or iOS.

IC Solutions handles inmate phone calls at Ross County Jail. Register at icsolutions.com to set up an account and receive calls from the facility.

Overview

Ross County Jail uses IC Solutions for all inmate phone calls. To receive calls, you need an IC Solutions account at icsolutions.com with your phone number registered and funds available. Inmates dial out from housing unit phones. You cannot call in and ask to speak to a specific person. All calls are recorded and monitored. The same IC Solutions account you use for video visits also covers phone calls.

Quick Facts

Phone provider: IC Solutions. Website: icsolutions.com.
Register at icsolutions.com to receive calls. Your registered number must have funds available.
All calls are initiated from inside the facility. You cannot call in.
All calls are recorded and monitored by jail staff.
As of April 2026, FCC rate caps limit interstate calls from county jails to $0.18 per minute.
The same IC Solutions account covers both phone calls and video visits.
Download the ICS Mobile app (Android or iOS) to manage your account.

How Phone Calls Work at Ross County Jail

IC Solutions handles all inmate phone calls at Ross County Jail. Inmates dial out from housing unit phones. You cannot call in and be connected to a specific person.

To receive calls, create an IC Solutions account, register your number, and keep funds available. When an inmate calls your registered number, the charges deduct from your balance.

Setting Up an IC Solutions Account

Go to icsolutions.com and create a free account.
Register the phone number you want to receive calls on.
Fund your account by credit or debit card.

You can also download the ICS Mobile app on Android or iOS to add funds, check your balance, and manage your account from your phone.

Call Rates

As of April 2026, FCC rate caps limit interstate calls from county jails to $0.18 per minute. Local and in-state rates may be lower. Log in to icsolutions.com to see current rates for calls from Ross County Jail.

Collect Calls

Collect calls may be available to landlines. Most cell phone plans do not accept collect calls from correctional facilities. An IC Solutions prepaid account works for both landlines and cell phones.

All Calls Are Monitored

All phone calls are recorded and monitored by jail staff. Do not discuss anything you would not want staff to hear. For confidential legal calls, contact the jail at (740) 773-1187 to ask about attorney-client call procedures.

Troubleshooting

If calls aren’t connecting:

Confirm your number is registered and active in your IC Solutions account.
Check that your account balance is positive.
Verify your phone carrier doesn’t block calls from correctional facilities.
Contact IC Solutions support through icsolutions.com.
Call the jail at (740) 773-1187 to check for any facility-side issues.

Families Also Ask

6 of 8 questions

What phone service does Ross County Jail use?

IC Solutions. Register at icsolutions.com to receive calls and manage your account. IC Solutions also handles video visits at the facility.

Phone Calls

How do I receive a call from Ross County Jail?

Create an account at icsolutions.com, register your phone number, and add funds. The inmate initiates calls from inside the facility. You cannot call in.

Phone Calls

Can the inmate call my cell phone?

Yes, if you have an IC Solutions account with your cell number registered and funds available. Standard collect calls typically don't work on cell phones.

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How much do calls from Ross County Jail cost?

As of April 2026, FCC caps limit interstate calls from county jails to $0.18 per minute. Log in to icsolutions.com to see current rates from this facility.

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Are calls from Ross County Jail recorded?

Yes. All phone calls are recorded and monitored by jail staff.

Phone Calls

Can I call in to speak to an inmate?

No. Inmates initiate all outbound calls. You cannot call in and be connected to a specific person.

Phone Calls

How do I add funds to my IC Solutions account?

Phone Calls

Why isn't my call connecting?

Check that your number is registered in your IC Solutions account and the balance is positive. Some carriers block correctional facility calls. Contact IC Solutions support or call the jail at (740) 773-1187.

Phone Calls