Phone Calls at Tri-County Regional Jail

IC Solutions handles all inmate phone calls at Tri-County Regional Jail. Register at icsolutions.com or call 1-888-506-8407 to set up and fund an account.

Overview

Tri-County Regional Jail recently switched to IC Solutions for inmate phone calls. To receive calls from someone at this facility, you need an IC Solutions account at icsolutions.com. Inmates dial out from housing unit phones. You cannot call in and ask to speak to a specific inmate. All calls are recorded and monitored. Phone charges draw from the same commissary trust account funded through Access Corrections or JailATM.

Quick Facts

Phone provider: IC Solutions. Website: icsolutions.com. Support line: 1-888-506-8407.
Register at icsolutions.com to receive calls or fund a phone account.
You can also fund a phone account by calling IC Solutions at 1-888-506-8407.
All calls are initiated from inside the facility. You cannot call in.
All calls are recorded and monitored by jail staff.
As of April 2026, FCC rate caps limit interstate calls from county jails to $0.18 per minute.
Download the ICS Mobile app (Android or iOS) to manage your account on the go.

How Phone Calls Work at Tri-County Regional Jail

IC Solutions is the current inmate phone provider at Tri-County Regional Jail. Inmates dial out from housing unit phones. You cannot call in and be connected to a specific inmate.

To receive calls, you need an IC Solutions account with your phone number registered and funds available. When an inmate calls your registered number, the call charges deduct from your IC Solutions balance.

Setting Up an IC Solutions Account

Go to icsolutions.com and create a free account.
Register the phone number you want to receive calls on.
Fund your account with a credit or debit card, or call 1-888-506-8407 to add funds by phone.

Once set up, calls from Tri-County Regional Jail will route to your registered number. You can also download the ICS Mobile app on Android or iOS to manage your account, check your balance, and add funds from your phone.

Call Rates

As of April 2026, FCC rate caps limit interstate calls from county jails to $0.18 per minute. Local and in-state rates may be lower. Log in to icsolutions.com to see current rates for calls from Tri-County Regional Jail.

Collect Calls

Collect calls may be available to landlines. Most cell phone plans do not accept collect calls from correctional facilities. An IC Solutions prepaid account works for both landlines and cell phones.

All Calls Are Monitored

All phone calls are recorded and monitored by jail staff. Do not discuss anything you would not want staff to hear. For confidential legal calls, contact the jail at (937) 834-5000 to ask about attorney-client call procedures.

Troubleshooting

If calls aren’t connecting:

Confirm your number is registered in your IC Solutions account.
Confirm your account has a positive balance.
Check whether your phone carrier blocks calls from correctional facilities.
Contact IC Solutions support at 1-888-506-8407 or through icsolutions.com.
Call the jail at (937) 834-5000 to check for facility-side issues.

Families Also Ask

6 of 8 questions

What phone service does Tri-County Regional Jail use?

IC Solutions. Register at icsolutions.com or call 1-888-506-8407 to set up an account. IC Solutions recently replaced the prior provider at this facility.

Phone Calls

How do I receive a call from Tri-County Regional Jail?

Create an account at icsolutions.com, register your phone number, and add funds. The inmate initiates calls from inside the facility. You cannot call in.

Phone Calls

Can the inmate call my cell phone?

Yes, if you have an IC Solutions account with your cell number registered and funds available. Standard collect calls typically don't work on cell phones.

Phone Calls

How much do calls from Tri-County Regional Jail cost?

As of April 2026, FCC caps limit interstate calls from county jails to $0.18 per minute. Log in to icsolutions.com for current rates from this facility.

Phone Calls

Are calls from Tri-County Regional Jail recorded?

Yes. All phone calls are recorded and monitored by jail staff.

Phone Calls

Can I call in to speak to an inmate?

No. All calls are initiated by the inmate from inside the facility. You cannot call in and be connected to a specific person.

Phone Calls

How do I add funds to an IC Solutions account?

Log in to icsolutions.com and add funds by credit or debit card. You can also call IC Solutions at 1-888-506-8407 to fund by phone or use the ICS Mobile app.

Phone Calls

Why isn't my call connecting?

Check that your number is registered in your IC Solutions account and that the account has a positive balance. Some phone carriers block calls from correctional facilities. Contact IC Solutions at 1-888-506-8407 or call the jail at (937) 834-5000.

Phone Calls