Phone Calls at Beaver County Jail

What’s Confirmed and What Isn’t

Unlike PA DOC’s state prison system, which clearly names Securus as its statewide phone vendor, Beaver County’s official government page doesn’t state which company handles inmate phone calls, instead of a public answer, you’ll need to call and ask. Third-party sources, including the vendor’s own marketing site, reference ConnectNetwork/GTL’s AdvancePay system for Beaver County, with a support line at 800-483-8314. This isn’t confirmed on the county’s own website, so treat it as a starting point to verify, not a settled fact.

Before You Set Up an Account

Call Beaver County Jail directly at (724) 378-8177 and ask what phone system is currently used, and how to set up an account to receive calls. Vendor contracts can change, and relying on a third-party source that may not reflect the county’s current arrangement risks wasted time or a misdirected payment.

Calls Are Almost Always Monitored

Whatever the current vendor turns out to be, assume calls are monitored and recorded, standard practice at nearly every correctional facility, with the usual exception for properly registered attorney-client calls.

If a Call Doesn’t Go Through

Once you’ve confirmed the correct vendor and set up an account, common troubleshooting steps apply: check your account balance, and confirm your phone carrier isn’t blocking calls from an unfamiliar or flagged number, a frequent reason correctional facility calls don’t connect on cell phones.

Alternatives to Phone Calls

If phone contact isn’t panning out, mail is a reliable fallback that doesn’t depend on a vendor account, see the mail and photos guide below.

International and Blocked Calls

Beaver County doesn’t publish policy on international calling or how to unblock a number you’ve previously restricted. Both are typically handled by whichever phone vendor is under contract, not by the jail directly, so ask about both when you call to confirm the vendor.

If You Want to Stop Receiving Calls

Ask the confirmed vendor how to close or restrict your account if you no longer want calls. Since Beaver County doesn’t publish this process, expect to go through the vendor’s own customer service line rather than the jail.

How Calls Are Typically Structured

Like most correctional phone systems, calls are almost always outbound only, meaning the incarcerated person calls you rather than you being able to call in directly. Getting your number cleared to receive calls generally means the person adds you to their approved contact list from their end first, regardless of which vendor Beaver County uses.

Funding an Account for the First Time

Once you’ve confirmed the correct vendor, expect to create an account and fund it with a valid payment method before calls can go through. Have the incarcerated person’s full name and any identifying number ready, since most systems require this to link your account to the right person.

What Happens If They’re Transferred

If the person is transferred out of Beaver County Jail, ask the confirmed vendor or the jail how a remaining phone balance is handled. A move into PA DOC state custody means switching to Securus, a completely different phone system regardless of which vendor Beaver County currently uses.